Top 177 Automotive customer service Jobs in Arizona

Customer Service Representative- Remote
SilverRock Automotive, Inc. —Mesa, AZ
- Overtime
- Remote
- Pass drug screening
- Mid-level
- 3 years
- Wellness program
- Disability insurance
Quick Apply
3d
MVD Customer Service Representative
Arizona Auto License —Avondale, AZ
- $35,000 - $65,000 a year
- Overtime
- Computer literacy
- No experience needed
- Office
- Paid training
- Health insurance
Quick Apply
9d
Customer Service Representative
Tesla —Litchfield Park, AZ
- Full-time
- Customer service
- Communication skills
- Entry level
- Commuter assistance
- Health savings account
Automotive Customer Support Specialist
Concentrix —Arizona
- $23 an hour
- Urgently hiring
- Hybrid work
- 18 years or older
- Computer literacy
- Writing skills
- Paid holidays
- Health insurance
10d
MVD Customer Service Representative
Arizona Auto License Services —Phoenix, AZ
- $35,000 - $65,000 a year
- Overtime
- Computer literacy
- No experience needed
- Office
- On-the-job training
Quick Apply
9d
Customer Care Specialist II (Manheim)
Cox Automotive —Phoenix, AZ
- $18.17 - $27.31 an hour
- Weekends as needed
- Hybrid work
- Writing skills
- Research
- Mid-level
- Paid jury duty
- Paid holidays
12d
Automotive Customer Support Specialist (Remote)
Concentrix —Arizona
- $15 an hour
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Research
- Paid training
- Paid holidays
Sr Customer Care Specialist (Manheim)
Cox Automotive —Phoenix, AZ
- $22.02 - $33.08 an hour
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Paid jury duty
- Paid holidays
5d
Lead Customer Care Specialist (Manheim)
Cox Automotive —Phoenix, AZ
- $24.23 - $36.35 an hour
- Full-time
- 5 years
- High school diploma or GED
- US work authorization
- Paid jury duty
- Paid holidays
12d
Customer Care Specialist I (Manheim)
Cox Automotive —Tolleson, AZ
- $16.59 - $24.86 an hour
- Weekends as needed
- Spanish
- Computer literacy
- English
- Paid jury duty
- Paid holidays
3d
Sr. Dealer Support Specialist
Stellantis Financial Services US —Phoenix, AZ
- Overtime
- Hybrid work
- Mid-level
- Analysis skills
- Travel
- Opportunities for advancement
Quick Apply
Call Center Representative
CardinaleWay Mazda - Mesa —Mesa, AZ
- $16 an hour
- Full-time
- Remote
- Driver's License
- Communication skills
- Entry level
- Paid training
- Dental insurance
Quick Apply
Guest Experience Representative - BDC / Customer Service Representative
Avondale Toyota —Avondale, AZ
- Full-time
- Dealership
- Communication skills
- Entry level
- Paid training
- Paid holidays
Quick Apply
Specialist I - Auto Customer Service
JPMorganChase —Tempe, AZ
- Weekends as needed
- Computer literacy
- High school diploma or GED
- 1 year
- Health insurance
- Tuition reimbursement
3d
Senior Logistics Concierge (Ready Logistics)
Cox Automotive —Phoenix, AZ
- $22.02 - $33.08 an hour
- Full-time
- Hybrid work
- Bilingual
- Research
- Mid-level
- Paid jury duty
- Paid holidays
BDC Service Appointments - Larry H Miller Dodge Ram Peoria
Asbury —Peoria, AZ
- Full-time
- 18 years or older
- Dealership
- Pass drug screening
- Paid training
- Paid parental leave
Quick Apply
13d
PAG Chandler - Customer Service Opportunities
Penske Automotive Group —Phoenix, AZ
- Full-time
- Clean driving record
- Driver's License
- Entry level
- Health savings account
- AD&D insurance
Automotive Service BDC Associate
Earnhardt Ford —Chandler, AZ
- $16.50 an hour
- Part-time
- Background check
- Clean driving record
- Dealership
- Opportunities for advancement
Quick Apply
Customer Service Representative
Desert Title MVS —Fountain Hills, AZ
- $18 - $23 an hour
- Full-time
- Background check
- Computer literacy
- Office
- Paid training
- Health insurance
Quick Apply
10d
Account Coordinator | Team Charlie
Team Velocity —Mesa, AZ
- From $48,000 a year
- Online Application
- Communication skills
- Entry level
- Under 1 year
- Health insurance
- Dental insurance
Quick Apply
11d

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Customer Service Representative- Remote

SilverRock Automotive, Inc. -
Mesa, AZ

Quick Apply

Job Details

Full-time
3 days ago

Benefits

Wellness program
Disability insurance
Health insurance
401(k)
Tuition reimbursement
Paid time off
Work from home
Life insurance

Qualifications

High school diploma or GED
Conflict management

Full Job Description

What’s Under the Hood

DriveTime Family of Brands includes SilverRock, which provides quality warranty and ancillary products, and a customer-friendly claims process. SilverRock offers a variety of ancillary products and administrative services encompassing everything from GAP coverage to vehicle theft and GPS tracking to dealership fleet management. Our ancillary product expertise is proven with over 1 million service contracts, products, and warranties, and over $300 million in claims.

That’s Nice, But What’s the Job?

In short, the SilverRock Customer Service Representative is responsible for inbound and outbound phone calls where you’ll be educating and answering questions regarding the customer's warranty.

In long, at SilverRock, we set out to simplify the overly complex and frustrating world of automotive warranties. We explore ways to anticipate customer needs by evolving our self-service options while staying true to our goal of providing world-class customer service. We believe that this is achieved by hiring masters of customer service that have high emotional intelligence to navigate customer interactions and know how to effectively manage customer conflict while in a fast-paced call center environment.

So, What Kind of Folks Are We Looking for?

Passionate and goal-oriented. We are looking for someone that is enthusiastic about their career and is passionate about meeting and exceeding their goals.
Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma, and competence to a wide variety of audiences.
Agile in a fast-paced environment. We move, and we move quickly. Thriving in and contributing to an environment that never stops is a must.
Plays well with others. You will be working in a high-functioning team environment. We work together and we win together.
Works well in a time crunch. There will be multiple time-sensitive requirements and you will need the ability to meet deliverable due dates.
Fantastic problem solver! Some calls will be challenging. Your goal is not only to find the problem but more importantly, find the solution.
Positive emotional resilience. This is an environment where you will be faced with challenging calls on a daily basis. We want to make sure you have the ability to rise past them while maintaining an optimistic attitude.

The Specifics.

High School diploma required; Associate or Bachelor’s degree is preferred
3+ years of experience working in a customer service role with conflict resolution.
Since we talk about cars all day long, experience in the automotive industry is a huge plus! Exposure to vehicle repair shop procedures and practices, including labor guides and part pricing is preferred.
Work from home - Feel free to rock the casual wear while still being camera ready. You will be working from your home office (in an approved city & state) and make sure you have a conducive and quiet workspace with no distractions and reliable and secure internet.
Must be located in AZ, FL, GA, NC, TN, TX, UT or NV.

So What About the Perks? Perks matter

Work From Home. Feel free to rock the casual wear while still being camera ready. You will be working from your home office (in an approved city & state) and make sure you have a conducive and quiet workspace with no distractions and reliable and secure internet.
Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.
Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
Gratitude is Green. We offer competitive pay across the organization, because, well… money matters!
Consistent Work Schedule. You’ll get a set schedule Monday through Friday, with rotating Saturdays! With that, we do ask for some flexibility and overtime as needed.

Game Room. Gimme a break – no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.
In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!
Enjoy Social Events? Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out!
We Care and Value YOU! Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more!
Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

Anything Else? Absolutely.

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

Quick Apply

Refine Your Search

automotive customer service jobs in arizona

Customer Service Representative- Remote

MVD Customer Service Representative

Customer Service Representative

Automotive Customer Support Specialist

MVD Customer Service Representative

Customer Care Specialist II (Manheim)

Automotive Customer Support Specialist (Remote)

Sr Customer Care Specialist (Manheim)

Lead Customer Care Specialist (Manheim)

Customer Care Specialist I (Manheim)

Sr. Dealer Support Specialist

Call Center Representative

Guest Experience Representative - BDC / Customer Service Representative

Specialist I - Auto Customer Service

Senior Logistics Concierge (Ready Logistics)

BDC Service Appointments - Larry H Miller Dodge Ram Peoria

PAG Chandler - Customer Service Opportunities

Automotive Service BDC Associate

Customer Service Representative

Account Coordinator | Team Charlie

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