Top 3 Director of front office Jobs in Arizona

Director of Front Office
Omni Hotels & Resorts —Tempe, AZ
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Mid-level
Quick Apply
3d
Head of Operations (South Mountain/Glendale) 2026-2027
Academies of Math and Science —Phoenix, AZ
- $70,000 - $80,000 a year
- Full-time
- School experience
- 3 years
- Analysis skills
- Disability insurance
- Health insurance
Quick Apply
7d

Discover related jobs

Based on your search for director of front office jobs.

Guest Services Manager
Sky Rock Sedona, a Tribute Portfolio Hotel —Sedona, AZ
The primary responsibilities of a Guest Service Manager include attracting and retaining top talent on the guest services team, resolving guest challenges,…
$50,000 - $60,000 a year
Quick Apply
Hotel Sales and Catering Manager
VIVO Hospitality LLC —Mesa, AZ
Valid driver's license and reliable transportation for outside sales calls. This is an exciting opportunity for a hospitality sales professional who thrives on…
$55,000 a year
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Director of First Impressions (Customer Service Expert)
Germain Motor Company —Columbus, OH
Manage front desk operations including answering phones, scheduling appointments, and directing inquiries. Proven experience in customer service or receptionist…
Quick Apply
Membership Experience Director - Reynoldsburg YMCA
YMCA of Central Ohio —Reynoldsburg, OH
YMCA Multi-Team or Branch Leader certification should be obtained within 12 months. Bachelor’s Degree or equivalent from four-year college or university in…
$44,000 - $53,000 a year
Quick Apply

I want to receive the latest job alert for director of front office in arizona

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

director of front office jobs near arizona

Head Of Operations jobs in South Kingstown, RI

Head Start Teacher jobs in North Carolina

Head Of Operations jobs in Las Vegas, NV

Head Of Operations jobs in Austin, TX

Operations Coordinator jobs in Detroit, MI

Operations Manager jobs in Seattle, WA

Head Of Operations jobs in Alvin, TX

Director Of Front Office jobs in Atlanta, GA

Post Office jobs in Boston, MA

Director Of Front Office jobs in Miami, FL

Medical Assistant Front Office jobs in Los Angeles, CA

Director Of Front Office jobs in Washington, DC

Director Of Front Office jobs in Austin, TX

Recreation Director jobs in New Hampshire

Dermatology Office jobs in Charlotte, NC

Director of Front Office

Omni Hotels & Resorts -
Tempe, AZ

Quick Apply

Job Details

Full-time
3 days ago

Qualifications

Resort experience
Team leadership
Managing hospitality teams
Supervising experience
Property management systems (PMS)
Receptionist experience within hospitality industry
Office management

Full Job Description

Omni Tempe Hotel at ASU

Located at the corner of University and Mill, Omni Tempe Hotel at ASU sits at the center of Tempe’s energy, creativity, and growth. As the flagship hotel of the city’s revitalized downtown, we offer more than 36,000 square feet of stunning indoor and outdoor event space, four signature dining outlets, a rooftop pool deck with unbeatable views, and 330 beautifully designed guest rooms overlooking the ASU campus and Tempe skyline.

What truly sets us apart is our people. At Omni Tempe, we’re building a team of warm, passionate professionals who believe that hospitality is about creating moments that matter. Whether you’re just beginning your career or taking your next big step, you’ll find mentorship, growth, and purpose here.

Join us and be part of something extraordinary. Help us shape the future of hospitality in the heart of Tempe.

Director of Front Office

Overview:
The Director of Front Office will oversee the Front Desk, Concierge and Ideal Services teams. This individual will ensure maximum Front Office operating efficiency by effectively balancing the needs of our guests, owners and associates.

Responsibilities:
Assist Lead morning standups with Resort Leadership team

Report directly to the Director of Rooms

Oversee Front Office Manager, Assistant Front Office Managers, Front Office Supervisors, Front Desk Agents, Concierge and Ideal Service Phone Operators

Provide support to Guest Services Manager who oversees Bell, Valet, Transportation and Loyalty

Must work closely with leaders from all departments and communicate daily with Housekeeping, Finance and Sales teams especially.

Insure daily tasks are assigned and completed. Assisting the team with tasks when necessary due to call offs or high business levels:

Block/assign applicable arrivals for the following day; i.e. V.I.P.'s, Select Guests, ESP's, Special Requests, etc.

Checking Guests In and Out of the resort

Providing lobby support during peak hours

Assisting Valet and Bell with heavy arrivals or departures

Assist Concierge team with reservations

Ensure all needed reports are run - Rate Discrepancy, Checkout with Balance, Daily Credit, etc.

Support team by:
Creating schedule

Completing payroll timely

Providing on going training to current associates

Create training plans and schedules for newly hired associates

Hold daily stand up meetings

Hold monthly All Together Get Together meetings

Completing inventory and ordering necessary supplies so associates have the tools they need to do their jobs

Handle guest complaints maintaining a satisfactory impression with the guest

Attend all relevant Resort meetings including Pre-Cons and Guest Recovery meetings.

Qualifications:
Must have previous Front Office Management experience in a similar Front Office/Rooms environment - 4 Diamond, Resort, Large Property

Must be able to navigate the interior and exterior of the resort.

Must have experience with Property Management Systems (Opera experience preferred)

Must be able to work flexible shifts, including weekends and holidays.

Must have excellent organizational, supervisory, customer service skills.

Must be able to work well under stressful situations and handle challenges in a professional manner.

Must be able to walk and stand for extended periods of time - up to 8 hours per day.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].

Quick Apply

Refine Your Search

director of front office jobs in arizona

Director of Front Office

Head of Operations (South Mountain/Glendale) 2026-2027

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for director of front office in arizona

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected