Top 211 Guest service agent Jobs in Arizona

Hotel Front Desk/PBX Agent
Marriott Phoenix Resort Tempe at the Buttes —Tempe, AZ
- Full-time
- No high school diploma
- High school diploma or GED
- Computer skills
Quick Apply
Moonlight Welcome Agent
Marriott International, Inc —Scottsdale, AZ
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Front Desk Agent
Embassy Suites Phoenix Downtown North —Phoenix, AZ
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Reservation Agent
PHX MC Operations, LLC —Phoenix, AZ
- Weekends as needed
- English
- Office
- Ability to lift 50 pounds
Guest Relations Agent
Marriott Phoenix Resort Tempe at the Buttes —Tempe, AZ
- Full-time
- Mid-level
- Communication skills
- Resort
- Health insurance
- Paid time off
Quick Apply
Front Desk Agent
PHX MC Operations, LLC —Phoenix, AZ
- Weekends as needed
- Bilingual
- Office
- Ability to lift 50 pounds
Guest Services Manager - Grand Canyon South Rim
Xanterra Travel Collection —Grand Canyon, AZ
- From $47,736 a year
- Full-time
- Mid-level
- Analysis skills
- Driver's License
- AD&D insurance
- Paid holidays
2d
Night Auditor
The Ellsworth Hotel —Williams, AZ
- From $18 an hour
- Part-time
- No experience needed
- Hotel
- In-person
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent - Part Time
Xanterra Travel Collection —Williams, AZ
- $18.35 an hour
- Part-time
- Computer literacy
- Windows
- Ability to climb stairs
4d
Front Desk Agent
The Global Ambassador Hotel —Phoenix, AZ
- $21.50 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
8d
Hotel Front Desk Agent
La Quinta Inn & Suites , Mesa West —Mesa, AZ
- $16 - $17 an hour
- Hotel
- Front desk
- Entry level
Quick Apply
Hotel Front Desk Agent (Full-Time)
Canyon Ranch —Tucson, AZ
- From $17.50 an hour
- Full-time
- 1 year
- Entry level
- Resort
- Paid parental leave
- Health insurance
Front Desk Agent
PHX Hotel Operations, LLC —Phoenix, AZ
- Weekends as needed
- Computer literacy
- English
- Ability to climb stairs
Front Desk Agent (PM Shift)
Superhost Hospitality Management LLC —Glendale, AZ
- Weekends as needed
- Hotel
- In-person
- Communication skills
- Wellness program
- Health insurance
Quick Apply
Front Desk Agent
Marriott International, Inc —Tempe, AZ
- $19.50 an hour
- Full-time
- Residential
- Hotel
- High school diploma or GED
3d
Front Desk Agent
Homewood Suites Phoenix - Biltmore —Phoenix, AZ
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Associate - Part Time - 1st and 2nd Shift - Wyndham Legacy Golf Resort
Travel + Leisure Co. —Phoenix, AZ
- $17.68 an hour
- Part-time
- Computer literacy
- Basic math
- English
- Wellness program
- Paid holidays
Quick Apply
8d
Front Desk Agent
LaQuinta Inn and Suites Phoenix/Glendale —Phoenix, AZ
- $16.50 - $17.50 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Health insurance
- Dental insurance
Quick Apply
2d
Front Desk Agent
MCR Hotels —Chandler, AZ
- $17 - $20 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Crescent Hotels & Resorts LLC —Scottsdale, AZ
- English
- Hotel
- Computer skills
- 401(k) matching
Quick Apply

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Hotel Front Desk/PBX Agent

Marriott Phoenix Resort Tempe at the Buttes -
Tempe, AZ

Quick Apply

Job Details

Full-time

Qualifications

Computer skills

Full Job Description

BASIC PURPOSE: Check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all SOPs and LSOPs.

ESSENTIAL FUNCTIONS:

Handle guest registration and room assignments, accommodating special requests whenever possible.
Pre-register, block reservations, and take same-day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies.
Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner.
Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc.
Cancel room reservations according to procedures.
Walk customers in a professional and courteous manner according to procedures.
Working in the PBX department.

NON-ESSENTIAL FUNCTIONS:

Inventory guest room keys according to policy and request re-keying as necessary.
Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator, and Reservations.
Verify registration cards against the computer to ensure accuracy of name, type of payment, rate, and market segment.
Knowledge and Skills: Education: High School education or equivalent experience.
Experience: Experience required by the position is from three months to one full year of employment in a related position with this Company or other organizations.

Skills and Abilities:

Requires a working knowledge of the Front Desk aspect of Marriott’s/Columbia Sussex’s services, policies, or operations and a general knowledge of the hotel. Working knowledge is generally learned on the job.
Requires knowledge of and ability to operate computer equipment and the reservations system.
Ability to read and speak English. A second language is preferred.

Job Type: Full-time

E.O.E.

About Marriott Phoenix Resort Tempe at the Buttes:

This resort offers breathtaking valley views, over 40,000 square feet of versatile indoor and outdoor event spaces, and 353 newly renovated guest rooms. Our diverse dining outlets include the award-winning Top of The Rock restaurant, celebrated for its excellence with multiple diner’s choice awards.

Quick Apply

Refine Your Search

guest service agent jobs in arizona

Hotel Front Desk/PBX Agent

Moonlight Welcome Agent

Front Desk Agent

Reservation Agent

Guest Relations Agent

Front Desk Agent

Guest Services Manager - Grand Canyon South Rim

Night Auditor

Front Desk Agent - Part Time

Front Desk Agent

Hotel Front Desk Agent

Hotel Front Desk Agent (Full-Time)

Front Desk Agent

Front Desk Agent (PM Shift)

Front Desk Agent

Front Desk Agent

Front Desk Associate - Part Time - 1st and 2nd Shift - Wyndham Legacy Golf Resort

Front Desk Agent

Front Desk Agent

Front Desk Agent

I want to receive the latest job alert for guest service agent in arizona

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