IT Support Technician
A1 Garage Door Service —Phoenix, AZ
- $26.44 - $28.85 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
13d
IT Support Specialist
Propersys —Phoenix, AZ
- $55,000 - $70,000 a year
- Full-time
- Computer Science
- ERP systems
- No experience needed
- Paid holidays
- Health insurance
Quick Apply
14d
IT Operations Specialist
Manpower Engineering —Scottsdale, AZ
- $52 an hour
- Background check
- Mid-level
- Windows
- Health savings account
- Disability insurance
Quick Apply
5d
School IT Technician
Arizona Cultural Academy & College Prep —Phoenix, AZ
- Full-time
- Background check
- Google Workspace
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
13d
IT Service Support Technician
Precious Metals Refinery LLC —Tucson, AZ
- $19 - $28 an hour
- Full-time
- Background check
- Google Workspace
- Customer service
- Health savings account
- Health insurance
Quick Apply
Customer Support Technician, Helpdesk - Offboardings & Access
Pixel Machinery —Arizona
- $60,000 - $72,000 a year
- Full-time
- Remote
- Google Workspace
- Windows
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
10d
IT Support Technician I
U.S. District Court - District of Arizona —Phoenix, AZ
- $51,633 - $83,960 a year
- Online Application
- Microsoft Outlook
- Word processing
- Pass drug screening
IT Support Technician I
U.S. Courts —Phoenix, AZ
- $51,633 - $83,960 a year
- Online Application
- Microsoft Outlook
- Word processing
- Pass drug screening
- Paid parental leave
- Paid holidays
13d
IT Help Desk
Trapp Technology —Phoenix, AZ
- $17 - $24 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- Communication skills
- Paid parental leave
- Paid holidays
Quick Apply
IT Support Technician I
Arizona District Court —Phoenix, AZ
- $51,633 - $83,960 a year
- Office
- Entry level
IT Technician I
Banner Health —Sun City, AZ
- Day shift
- Background check
- Pass drug screening
- High school diploma or GED
- Wellness program
- Health insurance
6h
Help Desk Support (Remote)
MEI Rigging & Crating LLC —Chandler, AZ
- Full-time
- Remote
- Mid-level
- Windows
- 3 years
Quick Apply
14d
Product Delivery Specialist
ACV Auctions —Phoenix, AZ
- $34 - $42 an hour
- Full-time
- Dealership
- English
- Mid-level
- Paid jury duty
- AD&D insurance
Quick Apply
4d
Level 2 Service Desk
Trick Dog Technology —Scottsdale, AZ
- $60,000 - $70,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
Network Support Technician
Inserso Corporation —Scottsdale, AZ
- Full-time
- Mid-level
- Travel
- US work authorization
Quick Apply
10d
Data Center Support Technician
H5 Data Centers —Chandler, AZ
- $19 - $21 an hour
- Weekends as needed
- Mid-level
- Windows
- Organizational skills
Quick Apply
Network Support Technician
Inserso Corporation —Tucson, AZ
- Full-time
- Mid-level
- Travel
- US work authorization
Quick Apply
10d
Technical Service Specialist - Aerials, Scissors lifts, and Telehandlers
JLG —Yuma, AZ
- $57,600 - $90,400 a year
- Full-time
- Engineering
- Mid-level
- Office
Desktop Support Technician I
Oasis Date Processing —Yuma, AZ
- $47,000 - $52,000 a year
- Full-time
- ERP systems
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
ERP Accounting Support Specialist
Explorer Software Group —Arizona
- $58,000 - $70,000 a year
- Online Application
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Disability insurance
Quick Apply

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IT Support Technician

A1 Garage Door Service -
Phoenix, AZ

Quick Apply

Job Details

Full-time
$26.44 - $28.85 an hour
13 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Cloud identity and access management (IAM)
IT user and group management
Microsoft Exchange
Windows
Microsoft Office
Email configuration (technical support)
Cloud service support
Azure AD
macOS
Desktop administration

Full Job Description

The IT Support Technician is the first line of defense and will focus on the day-to-day execution of hardware provisioning, user access, and immediate technical troubleshooting. Your goal is to provide seamless support to our staff on the corporate campus in Phoenix, Arizona, remote users across the United States, and field service technicians working seven days per week. Ensuring that technical issues never slow down our industry-leading garage door services. Support includes day-to-day endpoint and access needs such as login assistance, MFA troubleshooting, and mobile workflow issues, including ServiceTitan use on iPads.

What You’ll Do

User Lifecycle Management: Execute the daily tasks of onboarding and offboarding users, including creating accounts in Microsoft Entra ID Directory and setting up email in Exchange Online.
Hardware Provisioning: Prepare, configure, and deploy computer hardware and mobile devices (iOS/Android) for new hires, ensuring they are ready for use on day one.
Helpdesk Response: Act as the primary responder for IT issues via phone, email, and walk-ups. Diagnosing hardware, software, and connectivity issues, resolving common incidents immediately for both local and remote staff or escalating complex problems.
Asset Tracking: Maintain an accurate and real-time inventory of all company assets, ensuring hardware is accounted for and tracking the lifecycle of equipment from deployment to retirement.
Asset & Knowledge Management: Maintain a precise inventory of hardware assets (handling swaps, returns, and warranty service). You are also expected to document your work meticulously in tickets and contribute to the internal Knowledge Base (KB).

What You’ll Bring

Foundational Experience: 1–3 years of experience in a technical support or helpdesk role, with a strong desire to grow into senior systems administration.
Troubleshooting Capability: Demonstrated troubleshooting skills for Windows and MacOS PCs, with working knowledge of iOS and Android support.
Cloud Literacy: Practical familiarity with Microsoft 365 and a basic understanding of Microsoft Entra ID, Exchange Online is mandatory. Familiarity with MDM (Intune) and iOS support is highly valued.
Operational Discipline: Strong documentation skills for ticketing and asset tracking. Ability to follow strict procedures for security and user administration.
Schedule Flexibility: Must be available 8:00 AM – 5:00 PM M-F in-office. Crucially, you must be willing to participate in an on-call rotation (evenings/weekends) to support field operations running 7 days a week.
Customer-First Mindset: Exceptional interpersonal skills and the patience to help non-technical users navigate technology with confidence.
Physical Agility: The ability to remain stationary for long periods of computer work, while also being capable of lifting and moving equipment up to 50 pounds.
Eagerness to Learn: A proactive attitude toward staying updated on the latest IT trends and a commitment to maintaining A1’s standards of excellence.

Key Attributes for Success

Adaptable learning and curiosity.
Accountability and professional integrity.
Thrives in a high-volume, fast-paced environment.
Passionate about accuracy, customer satisfaction, and team collaboration.
#INDA1

Benefits and other cool stuff:

Medical, dental, vision, 401K
Paid Time Off
Weekly Pay
Internal Promotion opportunities
Company swag

(Please note: benefits are not available for part time, temporary or contract roles)

A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Quick Apply

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