Top 154 Service desk manager Jobs in Arizona

Programmer II - Hybrid
Blue Cross Blue Shield of Arizona —Phoenix, AZ
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
IM Service Support Manager
Global Credit Union —Glendale, AZ
- $109,361 - $191,554 a year
- 8 hour shift
- 5 years
- Supervising experience
- Bachelor's degree
- Health savings account
- Paid holidays
Technical Support Representative
CVS Health —Arizona
- $17.00 - $34.15 an hour
- Full-time
- High school diploma or GED
- Fair chance
- Entry level
- Health insurance
- Dental insurance
7h
IT Service Desk Manager
Imaging Endpoints —Scottsdale, AZ
- 5 years
- Office
- Windows
Service Desk Manager
Alliance Defending Freedom —Scottsdale, AZ
- $92,000 - $147,900 a year
- Computer science
- Computer Science
- Office
- Paid holidays
- Disability insurance
Quick Apply
Client Service Manager
PalAmerican Security —Phoenix, AZ
- $75,000 - $85,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
15h
Manager, Customer Experience
Benepass —Chandler, AZ
- $100,000 - $125,000 a year
- Full-time
- Hybrid work
- 5 years
- Analysis skills
- Organizational skills
- Commuter assistance
- Health insurance
14d
IT Operations Manager
District Support Services Center —Tempe, AZ
- $104,361.28 - $135,669.26 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Wellness program
- 403(b) matching
1d
Systems Administrator
Integris —Arizona
- Full-time
- Remote
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
20h
ITSM Coordinator
ABACUS —Phoenix, AZ
- Remote
- Mid-level
- Office
- Continuous improvement
Quick Apply
1d
IT Service Center Help Desk Specialist 1 - AZ Remote (must reside in AZ)
Northern Arizona Healthcare Corporation —Flagstaff, AZ
- Overtime
- Remote
- Computer science
- Computer Science
- Computer literacy
2d
Information Technology (IT) Manager
United Food Bank —Mesa, AZ
- Full-time
- Azure
- Computer Science
- 5 years
Quick Apply
14d
Service Delivery Manager
Milestone Technologies, Inc. —Arizona
- $120,000 - $135,000 a year
- Google Workspace
- Supervising experience
- Presentation skills
10d
Help Desk Analyst I
Phoenix Children's Hospital —Phoenix, AZ
- Full-time
- Research
- Children
- Pediatrics
11h
Director, Digital Workplace and End User Services
onsemi —Scottsdale, AZ
- Online Application
- Bachelor's degree
- US work authorization
- Scripting
Manager, Project Management
Clinisys —Tucson, AZ
- $115,000 - $150,000 a year
- 5 years
- HIPAA
- Master's degree
- Health insurance
- 401(k)
Help Desk Technician
Arizona Priority Care —Chandler, AZ
- $26 - $29 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
Manager, Support Services
Centuri Group, Inc. (S4) —Phoenix, AZ
- Hybrid work
- Background check
- Construction site
- Office
- AD&D insurance
- Paid holidays
9d
Service Desk Team Lead
Monogram Health Inc —Tempe, AZ
- Azure
- Inventory management
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Service Delivery Manager
Corsica Technologies, LLC —Scottsdale, AZ
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply

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Programmer II - Hybrid

Blue Cross Blue Shield of Arizona -
Phoenix, AZ

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

EDI
Business intelligence report generation
Employee relationship building
Git
High school diploma or GED
Version control systems
Stakeholder relationship building
IT department experience
T-SQL
Database software proficiency

Full Job Description

Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.

At AZ Blue, we have a hybrid workforce strategy, called Workability, that offers flexibility with how and where employees work. Our positions are classified as hybrid, onsite or remote. While the majority of our employees are hybrid, the following classifications drive our current minimum onsite requirements:

Hybrid People Leaders: must reside in AZ, required to be onsite at least twice per week
Hybrid Individual Contributors: must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per week
Hybrid 2 (Operational Roles such as but not limited to: Customer Service, Claims Processors, and Correspondence positions): must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per month
Onsite: daily onsite requirement based on the essential functions of the job
Remote: not held to onsite requirements, however, leadership can request presence onsite for business reasons including but not limited to staff meetings, one-on-ones, training, and team building

Please note that onsite requirements may change in the future, based on business need, and job responsibilities. Most employees should expect onsite requirements and at a minimum of once per week.

Do you enjoy building and maintaining technology solutions that support critical healthcare operations? Blue Cross Blue Shield of Arizona (AZ Blue) is looking for Developers – Medicaid Core Applications to perform programming, maintenance, documentation, and systems support based on customer business requirements. In this role, you’ll help develop reliable programs, databases, interfaces, and reporting solutions that support internal and external customers.

What to Expect

This is a hybrid work opportunity for Arizona residents. In this full-time role, you will maintain and develop systems and programs, participate in the Systems Development Life Cycle, support documentation, create reports, troubleshoot processing issues, and partner with stakeholders across IT and business areas. You will have the flexibility to work remotely 4 days a week and spend 1 day a week at our award-winning healthy campus in Phoenix. The in-office requirements are subject to change based on organizational need.

Inspiring Health in Arizona Starts with You

Our benefits support work-life balance and the flexibility you need to be your best.

They include:

Eleven (11) paid holidays, including floating holidays when eligible

Accrued paid time off (up to 18 days per calendar year)

Comprehensive medical, dental, and vision coverage

401k up to 5% dollar-per-dollar match, 2% employer contribution

Up to 10% annual bonus based on corporate goals and individual performance

Eight (8) paid volunteer hours to serve your community

Tuition reimbursement for you; scholarship opportunities for your children

Employee discounts and wellness programs

Treadmill desks, full-service fitness center, and healthy meals and snacks

Ongoing training for employees who wish to grow in their careers, acquire skills, and become managers

As a Developer – Medicaid Core Applications, you’ll get to:

Maintain and develop basic to complex systems, programs, databases, and interfaces using appropriate structured programming techniques and programming languages.

Participate in the development, review, and creation of documentation used to support associated systems.

Create logic, system, and program flows; write and execute unit test plans; and track and resolve processing issues.

Participate in all aspects of the Systems Development Life Cycle, including code and system reviews for proper design standards, content, and functionality.

Analyze files and map data from one system to another while following established source control versioning policies and procedures.

Create ad hoc reports for internal and external customers and respond to research questions or requests from internal customers.

Participate in or lead projects, including developing time and cost estimates, modification schedules, presentations, and implementation support.

Independently maintain and develop complex systems and programs at senior levels, while mentoring and reviewing work for junior developers.

Support technology planning, project prioritization, training materials, workflows, manuals, and implementation of new procedures.

For Level 2 and Level 3 roles assigned SCRUM responsibilities, facilitate sprint planning, retrospectives, demos, backlog support, cross-team coordination, and team performance metrics.

Qualifications:

High School Diploma or GED in a general field of study required for all levels.

Experience in computer/information technology: Level 1: 1 year; Level 2: 3 years; Level 3: 5 years; Level 4: 7 years.

Experience in programming, query design, and database development: Level 2: 1 year; Level 3: 3 years; Level 4: 4 years.

Project management experience: Level 3: 1 year; Level 4: 3 years.

Required technical skills include T-SQL, SSIS, SSRS, .NET Framework, EDI, and Git/version control capabilities.

Strong analytical, data-driven decision-making, issue resolution, communication, prioritization, and relationship-building skills.

Preferred healthcare domain experience, AI and QNXT

Why Join Blue Cross Blue Shield of Arizona?

Imagine doing life-changing work and helping more than two million Arizonans live healthier and longer lives. That’s the kind of satisfaction you’ll find when you work here. Our exceptional teams in Phoenix, Tucson, and Flagstaff have been transforming healthcare for more than 80 years. Explore what's possible with a career at AZ Blue. Our award-winning healthy campus in Phoenix is designed with you in mind. Check your blood pressure at our kiosk, fuel up with healthy meals and snacks at our café, The Hub, and make the most of our onsite fitness center.

Our Commitment

AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.

Thank you for your interest in Blue Cross Blue Shield of Arizona. For more information on our company, see azblue.com. If interested in this position, please apply.

Apply Now

Refine Your Search

service desk manager jobs in arizona

Programmer II - Hybrid

IM Service Support Manager

Technical Support Representative

IT Service Desk Manager

Service Desk Manager

Client Service Manager

Manager, Customer Experience

IT Operations Manager

Systems Administrator

ITSM Coordinator

IT Service Center Help Desk Specialist 1 - AZ Remote (must reside in AZ)

Information Technology (IT) Manager

Service Delivery Manager

Help Desk Analyst I

Director, Digital Workplace and End User Services

Manager, Project Management

Help Desk Technician

Manager, Support Services

Service Desk Team Lead

Service Delivery Manager

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