Top 659 Special projects manager Jobs in Arizona

Community Operations Manager
Uber —Phoenix, AZ
- $176,779 - $212,134 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
6d
Technical Program Manager
Google —Phoenix, AZ
- $203,700 - $279,000 a year
- Full-time
- Hybrid work
- 6 years
- Computer Science
- Office
Sr Customer Success Manager - Justice
Axon —Scottsdale, AZ
- $86,250 - $138,000 a year
- Email
- Remote
- Bachelor's degree
- US work authorization
- Experience equivalent to degree accepted
- Paid parental leave
- Health insurance
Quick Apply
1d
Last Mile Manager
K. Hovnanian Homes —Scottsdale, AZ
- Full-time
- Bachelor of Science
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Special Projects Manager
City of Tucson —Tucson, AZ
- $32.15 - $48.23 an hour
- Online Application
- Background check
- Engineering
- Mid-level
- Paid parental leave
- Loan repayment program
14d
Lead SIU Investigator
Centene —Arizona
- $70,100 - $126,200 a year
- Full-time
- Remote
- Master's degree
- High school diploma or GED
- Mentoring
- Paid holidays
- Health insurance
Business Operations Manager Senior
Arizona State University —Tempe, AZ
- $90,000 - $98,000 a year
- Full-time
- Background check
- Computer literacy
- Office
- Relocation assistance
12d
Compliance Manager
ROERS COMPANIES —Phoenix, AZ
- $93,100 - $122,500 a year
- Full-time
- High school diploma or GED
- Criminal background check
- US work authorization
- Health savings account
- AD&D insurance
Quick Apply
Revenue Operations Manager
redw —Phoenix, AZ
- $110,000 - $120,000 a year
- Email
- Remote
- Senior level
- 2 years
- Communication skills
- Health savings account
- Health insurance
Quick Apply
Professional Services Program Manager
Axon —Scottsdale, AZ
- $87,900 - $140,640 a year
- Email
- Hybrid work
- Google Workspace
- Office
- 3 years
- Paid parental leave
- Health insurance
Quick Apply
Claims Manager, Workers Compensation
Starr Companies —Scottsdale, AZ
- From $250,000 a year
- Full-time
- Office
- Team management
- Organizational skills
Experienced Homeowners Association (HOA) Portfolio Community Manager - East Valley
Trestle Management Group —Mesa, AZ
- From $65,000 a year
- Full-time
- Microsoft PowerPoint
- Background check
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
Project Manager, Arizona's Bioscience Roadmap (5 years exp. req.)
Flinn Foundation —Phoenix, AZ
- From $75,000 a year
- Email
- Hybrid work
- Background check
- 5 years
- Writing skills
- Paid jury duty
- 403(b) matching
Quick Apply
Lead Senior Pool Technician/ $29.00 an hour
Arizona Grand Resort & Spa —Phoenix, AZ
- $29 an hour
- Full-time
- Writing skills
- Maintenance
- English
- Health insurance
- 401(k)
Quick Apply
Development Manager Events & Donor Services
Tucson Symphony Orchestra —Tucson, AZ
- $45,000 - $50,000 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health insurance
Quick Apply
6d
Account Resource Manager
AIS Healthcare —Phoenix, AZ
- Full-time
- Clinic experience
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Quick Apply
Personal Injury Office Manager
YMPK Law Group —Phoenix, AZ
- $23 - $30 an hour
- Email
- Spanish
- Mid-level
- 3 years
- Paid time off
Quick Apply
Tax Senior Manager
Eide Bailly LLP —Phoenix, AZ
- Full-time
- Hybrid work
- 7 years
- CPA
- Office
- Profit sharing
- Disability insurance
12d
Community Manager - PM2X
Aperto Property Management, Inc —Taylor, AZ
- $19 an hour
- Full-time
- Mid-level
- Driver's License
- Supervising experience
- Disability insurance
- Health insurance
Quick Apply
13d
RN OR Manager FT Days
Abrazo West Campus —Goodyear, AZ
- $47 - $62 an hour
- Full-time
- CPR Certification
- Nursing
- Patient monitoring
- Relocation assistance
- Dental insurance
Quick Apply

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Community Operations Manager

Uber -
Phoenix, AZ

Apply Now

Job Details

Full-time
$176,779 - $212,134 a year
6 days ago

Qualifications

Spreadsheets
Vendor performance evaluation
Vendor performance improvement
Vendor relationship management
Cross-functional collaboration
Call center management
Cross-functional communication
Data analysis software

Full Job Description

About the role and team

Working at Uber is where real people solve real problems in real time. The pace is intense, the stakes are high, and the answers aren't always clear. You'll need to stay calm under pressure, balance empathy with action, and make decisions that move quickly - and with care. If you're sharp, steady, and motivated by meaningful service at scale, this is where you'll grow.

As an Operations Manager, you will lead the charge in operationalizing Uber's most critical customer-facing programs, from managing high-stakes escalations to building entire support footprints for emerging technologies. You will navigate a highly ambiguous environment where you are expected to turn complexity into clarity, leading high-performing teams to deliver excellence across global and regional support networks. This role isn't about following a set script; it's about owning the outcome, managing intense stakeholder pressures, and driving continuous improvement in a world that never stops moving.

Rate of Pay: $176,779 to $212,134 per Year

You will be eligible to participate in Uber's bonus program, and may be offered other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

What you'll do

Responsible for development of short-term and long-term contact volume forecasts and capacity plans for global contact centers, ensuring staffing levels are aligned with demand projections.
Manage workforce planning strategy and headcount allocation across multiple customer support sites (in-house and outsourced) to consistently achieve service level targets while optimizing efficiency and cost-effectiveness.
Ensure consistent attainment of SLAs and key performance metrics by monitoring staffing versus demand in real time and guiding adjustments to schedules or resources as needed across all locations.
Oversee relationships with outsourced contact center vendors, reviewing workforce management plans and performance to ensure compliance with contractual staffing requirements and quality standards.
Lead regular performance review meetings with operations managers, vendor partners, and other stakeholders to evaluate contact center metrics and identify opportunities for process improvements in staffing and scheduling.
Guide, mentor, or informally lead workforce management analysts or cross-functional team members.
Drive continuous improvement of workforce management processes and tools by implementing industry best practices, refining forecasting/scheduling methodologies, and partnering with IT on WFM system enhancements for better data accuracy and reporting.
Develop and enforce global workforce management policies to ensure consistency across regions and compliance with local labor laws in scheduling and staffing plans.
Supervise at least 1 WFM Program Specialist / 13-1082; Project Management Specialist.
May telecommute.

Basic Qualifications

Employer will accept a Bachelor's degree in Business Administration, Operations Research, Industrial Engineering, Statistics, or related field and 5 years of experience in the job offered or related occupation.
Position requires 5 years in:
- Contact center workforce management principles and metrics, including Service Level Agreements (SLAs), average handle time (AHT), occupancy, shrinkage, and real-time adherence techniques;
- Workforce management processes across multiple sites or regions;
- Experience in coordinating with both in-house teams and outsourced vendors to meet unified service objectives;
- Workforce management software tools (NICE IEX, Aspect, or Verint);
- Microsoft Excel skills for data analysis (e.g. pivot tables, complex formulas);
- Analysis and collaboration with cross-functional stakeholders to implement staffing strategies.

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Apply Now

Refine Your Search

special projects manager jobs in arizona

Community Operations Manager

Technical Program Manager

Sr Customer Success Manager - Justice

Last Mile Manager

Special Projects Manager

Lead SIU Investigator

Business Operations Manager Senior

Compliance Manager

Revenue Operations Manager

Professional Services Program Manager

Claims Manager, Workers Compensation

Experienced Homeowners Association (HOA) Portfolio Community Manager - East Valley

Project Manager, Arizona's Bioscience Roadmap (5 years exp. req.)

Lead Senior Pool Technician/ $29.00 an hour

Development Manager Events & Donor Services

Account Resource Manager

Personal Injury Office Manager

Tax Senior Manager

Community Manager - PM2X

RN OR Manager FT Days

I want to receive the latest job alert for special projects manager in arizona

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