Top 159 Counter person Jobs in Arkansas

Trailer Parts Sales & Customer Service Representative
Dexter —Quitman, AR
- Full-time
- Mid-level
- Communication skills
- Commercial
Quick Apply
Counter Sales/Driver
KEELING COMPANY —Springdale, AR
- Full-time
- Bilingual
- Background check
- Merchandising
- Paid training
- Health savings account
8d
Parts Counter Person
McLarty Daniel Chevrolet —Springdale, AR
- Full-time
- Bilingual
- Background check
- Clean driving record
- Paid training
- Paid holidays
Quick Apply
Parts Counter Person
McLarty Daniel Buick GMC —Bentonville, AR
- Full-time
- Bilingual
- Background check
- Clean driving record
- Paid training
- Paid holidays
Quick Apply
Counter Customer Service Representative
Hertz/Dollar/Thrifty Car Rental —Little Rock, AR
- Weekends as needed
- Background check
- Clean driving record
- Customer service
- Paid training
- Health insurance
Quick Apply
9d
Parts Counterperson
Everett Ford —Benton, AR
- Full-time
- Dealership
- Inventory management
- Computer literacy
- 401(k)
- Paid time off
Quick Apply
Team Member - Service/Cashier
ASTROS Wine & Spirits —Little Rock, AR
- From $14 an hour
- Part-time
- In-person
- Entry level
Quick Apply
12d
Parts Consultant
Rhodes Chevrolet Company —Van Buren, AR
- $14 - $22 an hour
- Part-time
- Dealership
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
14d
Parts Clerk
Fun Town RV, LP —Cabot, AR
- Part-time
- Dealership
- Pass drug screening
- High school diploma or GED
- Paid holidays
- Health insurance
Counter Sales Associate
Bone’s Auto Parts —Monticello, AR
- $15 - $20 an hour
- Full-time
- Sales
- ERP systems
- Mid-level
Quick Apply
Counter Sales Person
Elliott Electric Supply —Fort Smith, AR
- Full-time
- Microsoft Word
- Microsoft Excel
- Addiction Medicine
Customer Service Representative
Aaron's Sales & Leasing —Jonesboro, AR
- Computer literacy
- Merchandising
- Pass drug screening
Quick Apply
Restaurant Team Member
Anatolia Mediterranean Grill —Little Rock AFB, AR
- $17 an hour
- Part-time
- In-person
- Communication skills
- Entry level
Quick Apply
8d
Prepared Foods Team Member (Deli Service Counter & Culinary Venues) - Part Time Seasonal
Whole Foods Market —Little Rock, AR
- $15.00 - $24.40 an hour
- 8 hour shift
- Ability to lift 50 pounds
- Organizational skills
- Hand tools
- Store discount
- Paid time off
Prepared Foods Team Member (Deli Service Counter & Culinary Venues) - Part Time
Whole Foods Market —Fayetteville, AR
- $15.00 - $24.40 an hour
- 8 hour shift
- Ability to lift 50 pounds
- Organizational skills
- Hand tools
- Store discount
- Paid time off
Cashier, Stocking, Customer Service
Chicken Depot Siloam Springs —Siloam Springs, AR
- $13.50 - $14.50 an hour
- Weekends as needed
- In person
- In-person
- Ability to stand for extended periods
- Entry level
- Employee discount
- Flexible schedule
Quick Apply
Taziki's Cashier
Taziki's Cafe —North Little Rock, AR
- $8 an hour
- Weekends as needed
- Fast casual restaurant
- In-person
- Communication skills
- Flexible schedule
Quick Apply
Cashier/Customer Service
Olde Tyme Donuts —Springdale, AR
- From $12 an hour
- Part-time
- In-person
- Entry level
Quick Apply
13d
Prepared Foods Team Member (Deli Service Counter & Culinary Venues) - Full Time
Whole Foods Market —Fayetteville, AR
- $15.00 - $24.40 an hour
- 8 hour shift
- Ability to lift 50 pounds
- Organizational skills
- Hand tools
- Store discount
- Paid time off
Parts Associate and Delivery Driver
Myers Mowers —Fort Smith, AR
- $14 - $16 an hour
- Full-time
- Clean driving record
- Dealership
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply

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Trailer Parts Sales & Customer Service Representative

Dexter -
Quitman, AR

Quick Apply

Job Details

Full-time

Qualifications

Mid-level
Communication skills

Full Job Description

At Dexter, we manufacture and distribute axles, accessories, and towing components primarily serving the commercial trailer, RV, marine, agriculture, and manufactured housing markets. We’re building products and systems that are rooted in a culture of safety, collaboration, and innovation.

Headquartered in Elkhart, Indiana, Dexter has manufacturing and distribution locations throughout the U.S. and Canada. Employing state-of-the-art robotics, precision welding equipment, and automated machining processes, Dexter has achieved over 65 years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service.

For more information about our company, access Dexter's web site at www.dextergroup.com.

About the Role

Trailer Parts Sales & Customer Representative serves as a primary customer contact and trusted resource for trailer parts identification, application support, and order fulfillment. This role requires strong product knowledge across trailer components and systems, including suspension, axle, brake, wheel-end, electrical, cargo control, and chassis products. The CSR works closely with customers to identify the correct parts, provide technical guidance, process orders accurately, and deliver exceptional service that drives customer satisfaction and sales growth.

Key Responsibilities

Customer Support & Technical Assistance

Serve as the first point of contact for customers via phone, email, and in person, providing professional and solution-focused service.
Utilize trailer parts knowledge to identify, recommend, and cross-reference parts based on customer needs, specifications, VIN information, axle configurations, and equipment applications.
Assist customers with troubleshooting basic trailer component issues and recommend appropriate replacement parts.
Provide accurate information regarding product specifications, compatibility, availability, pricing, and lead times.
Educate customers on trailer parts, maintenance requirements, and product alternatives when necessary.

Order Management

Accurately enter customer orders, quotes, and requests into ERP and CRM systems.
Review orders to ensure proper part selection and application accuracy.
Conduct proactive follow-up on quotes, orders, backorders, and delivery schedules.
Support OEM and distributor customers with recurring orders and inventory planning.
Track shipments and communication status updates, delays, or changes.

Product & Industry Expertise

Develop and maintain working knowledge of trailer systems and components, including:
Axles and suspension systems
Brakes and wheel-end components
Bearings, seals, and hubs
Electrical and lighting systems
Cargo control products
Landing gear and trailer hardware
Air systems and brake controls
Trailer body and chassis components
Stay current on manufacturer product updates, industry trends, and competitive offerings.
Support branch sales initiatives by identifying upselling and cross-selling opportunities.

Customer Relationship Management

Build and maintain strong customer relationships through responsive communication and technical expertise.
Process returns, warranties, credits, and exchanges according to company policies.
Resolve customer concerns efficiently and escalate complex issues when necessary.
Maintain accurate customer records, notes, and communications within company systems.
Collaborate with warehouse, purchasing, sales, and management teams to ensure seamless customer support.

Key Performance Indicators (KPIs)

Order entry accuracy
Trailer parts identification accuracy
Customer response time and SLA compliance
First-contact resolution rate
Quote conversion rate
Customer satisfaction (CSAT)
Sales growth from existing accounts
Follow-up completion rate
Productivity metrics (calls handled, quotes generated, orders processed)

Core Competencies

Customer Focus
Communication Skills (verbal and written)
Attention to Detail
Time Management & Prioritization
Problem Solving
Team Collaboration
Adaptability

Qualifications

High school diploma or equivalent required.
This is an onsite position. Limited travel for training purposes may be required.
2+ years of customer service, parts counter, inside sales, or trailer/heavy-duty truck parts experience preferred.
Working knowledge of trailer components, axle systems, brake systems, suspension, wheel-end products, and related aftermarket parts strongly preferred.
Experience with distribution, transportation, fleet maintenance, trailer repair, or heavy-duty aftermarket industries preferred.
Proficiency with ERP, CRM, and Microsoft Office applications.
Ability to interpret parts catalogs, technical diagrams, and manufacturer documentation.
Strong mechanical aptitude and willingness to expand product knowledge through ongoing training.

Why Work at Dexter

We invest in training, development, and career advancement.
Help customers succeed by delivering reliable solutions and exceptional service.
Enjoy a comprehensive compensation and benefits package designed to support you at work and beyond.

Dexter is committed to attracting, developing, and retaining a highly qualified, dedicated workforce. We hire and promote individuals based on their qualifications, performance, and abilities.

It is the policy of the Company to provide equal opportunity to all qualified individuals without discrimination on the basis of race, ethnicity, national origin, gender, age, sexual orientation, disability, religion, veteran status, citizenship status or any other protected characteristic as outlined by applicable U.S. and Canada equal rights legislation protected by federal, state, province or local law.

Apply now to join an industry leader and make a difference in what we do for the customers we serve!

Quick Apply

Refine Your Search

counter person jobs in arkansas

Trailer Parts Sales & Customer Service Representative

Counter Sales/Driver

Parts Counter Person

Parts Counter Person

Counter Customer Service Representative

Parts Counterperson

Team Member - Service/Cashier

Parts Consultant

Parts Clerk

Counter Sales Associate

Counter Sales Person

Customer Service Representative

Restaurant Team Member

Prepared Foods Team Member (Deli Service Counter & Culinary Venues) - Part Time Seasonal

Prepared Foods Team Member (Deli Service Counter & Culinary Venues) - Part Time

Cashier, Stocking, Customer Service

Taziki's Cashier

Cashier/Customer Service

Prepared Foods Team Member (Deli Service Counter & Culinary Venues) - Full Time

Parts Associate and Delivery Driver

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