Top 1 Senior branch manager Jobs in Arkansas

Senior Financial Service Representative III
Arkansas Federal Credit Union —Little Rock, AR
- Up to $29 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
14d

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Senior Financial Service Representative III

Arkansas Federal Credit Union -
Little Rock, AR

Apply Now

Job Details

Full-time
Up to $29 an hour
14 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Pension plan
Vision insurance
401(k) matching
Opportunities for advancement
Credit union membership
Life insurance

Qualifications

Financial product expertise
Financial services
Technical Proficiency

Full Job Description

Overview:

Working at Arkansas Federal Credit Union

Who we are…

Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the largest credit union in the state, emphasizes employee engagement and outstanding service for our members. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and our Communities. Arkansas Federal is proud to be named one of Arkansas’s Best Places to work.

What we offer…

Earn up to $29/hr!
NO weekends!
Opportunity to make a difference in the lives of our members, team & communities
Learning and development opportunities
Paid community involvement up to 48 hours for hourly employees and unlimited for salaried employees
Medical, dental, vision & life insurance
Long- & short-term disability
401(k) with employer match plus additional pension plan at $0 cost to employee
Tuition reimbursement
4 weeks paid time off plus 11 paid holidays in the first year
Advancement opportunities
Arkansas Federal Credit Union membership

Responsibilities:

The role…

As a Senior Financial Service Representative III, you serve as an advocate and financial expert dedicated to helping members achieve their financial goals as well as coaching and training the staff of the branch. Your primary goal is to better understand members financial needs by using a proven methodology that allows you to engage in meaningful conversation. Additionally, you will be responsible for providing training and coaching to the branch staff to ensure a high quality of member service is provided.

Build positive relationships and earn member trust to retain long-term connections
Responsible for understanding Arkansas Federal products and services in order to enhance the member experience, deepen relationships and attract new members to Arkansas Federal
Use a proven model to identify members needs in order to make financial recommendations
Member account maintenance
Guide and assist members and business partners through loan applications and other member requests
Provide supervision, coaching, and training to the branch personnel by conducting meetings to provide direction and review progress
Assist in the hiring of branch personnel
Handle difficult situations that may arise outside of the scope of other branch personnel

Qualifications:

To succeed, you are...

Friendly, conversational and trustworthy
Technologically proficient
Passionate and sincerely concerned for others
Knowledgeable of financial industry models and products with a minimum of 4 years' related customer service experience
Educated with at least a high school diploma or equivalent

EEO Statement:

Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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Senior Financial Service Representative III

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