Role summary:
The (USA) Director, UX Design leads the development and execution of user experience strategies that enhance customer engagement and satisfaction. This role involves managing cross-functional partnerships, conducting comprehensive user research, and driving continuous improvement in design processes. The Director ensures alignment of UX initiatives with business objectives while fostering collaboration across teams. By leveraging data-driven insights and emerging trends, this position shapes innovative, user-centered solutions that support Walmart’s commitment to delivering exceptional digital experiences and operational excellence.
About the team:
The team develops innovative products that enable the merchandising group to curate localized assortments efficiently and competitively, enhancing customer convenience and value. They apply user experience design principles, conduct comprehensive user research, and engage stakeholders to align strategies with business objectives. Focused on continuous improvement, the team uses data-driven insights to optimize interaction designs and deliver seamless solutions. Collaboration across functions ensures scalable, user-centered products that address evolving market needs while upholding high standards of quality and performance.
What you'll do:
- Lead the development and execution of user experience strategies informed by comprehensive user research and data analysis.
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Collaborate with cross-functional teams and stakeholders to align UX design initiatives with business objectives and market trends.
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Oversee the creation of user journeys, storyboards, and prototypes to enhance interaction design and usability.
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Drive continuous improvement by evaluating user feedback and testing outcomes to refine design solutions.
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Manage and mentor UX design teams, fostering professional growth and adherence to design standards.
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Build and maintain strategic partnerships to support innovation and effective delivery of customer-centric products.
What you'll bring:
- Extensive expertise in user experience design, including user research, journey mapping, and interaction design principles.
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Proven ability to manage and engage stakeholders effectively, fostering strategic partnerships across business functions.
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Strong skills in synthesizing qualitative and quantitative research to inform design strategies and continuous improvement.
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Experience leading cross-functional teams to align UX initiatives with business goals and customer needs.
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Proficiency in driving usability testing, prototyping, and visual design to deliver scalable, user-centered solutions.
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Demonstrated leadership in talent development, mentoring, and fostering a culture of integrity and high performance.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $130,000.00 - $260,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 6 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 8 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
3 years’ supervisory experience.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
1601 SE 10th St, Bentonville, AR 72716, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
