Top 17821 Product support Jobs in Arlington, Tx

Sr. Product Support Analyst
McKesson —Irving, TX
- $28 - $30 an hour
- 8 hour shift
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Wellness program
- Employee stock purchase plan
Siding Specialist- Dallas Fort Worth Metroplex
Wausau Supply Co —Fort Worth, TX
- Full-time
- Construction site
- Mid-level
- Office
- Continuing education credits
- Health savings account
Test Engineer
S&B Industry, Inc. —Fort Worth, TX
- $65,000 - $70,000 a year
- Full-time
- Software troubleshooting
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Finishing Engineer
Pottorff —Fort Worth, TX
- $80,000 - $100,000 a year
- Full-time
- Background check
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Staff Pharmacist - Per Diem (PRN) Floater - Fort Worth, TX
VytlOne —Fort Worth, TX
- From $67 an hour
- Part-time
- Background check
- Customer service
- Adults
Quick Apply
Senior Electrical Design Engineer
Confidential —Addison, TX
- $55,000 - $85,000 a year
- Full-time
- Analysis skills
- US work authorization
- In-person
- Paid holidays
- Disability insurance
Quick Apply
Service Engineer I
Kubota Tractor Corp —Grapevine, TX
- Call employer
- English
- Mid-level
- High school diploma or GED
Quick Apply
Licensed Massage Therapist
PCRK Group —Irving, TX
- Part-time
- Mid-level
- US work authorization
- Paid training
- Health insurance
Quick Apply
Quality Control Specialist
Circle U Foods, Inc. —Fort Worth, TX
- $25 an hour
- Full-time
- Background check
- 18 years or older
- Microsoft Excel
- Disability insurance
- Health insurance
Estimator Heavy Civil
Thalle Construction Company —Alvarado, TX
- Weekends as needed
- Construction site
- Bachelor of Science
- Research
- Paid holidays
- Disability insurance
Quick Apply
Senior Tax Expert – Retail
Intuit —Arlington, TX
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
Relief Pharmacist- Home Infusion Pharmacy
Vital Care of South Dallas —Cedar Hill, TX
- Part-time
- Mid-level
- Clinic
- Team management
Quick Apply
Tax Professional – Retail
Intuit —Grapevine, TX
- $24.50 - $28.50 an hour
- Part-time
- Spanish
- CPA
- Writing skills
Divisional Quality Control Manager
Smyrna Ready Mix, LLC —Dallas, TX
- Overnight shift
- Residential
- Analysis skills
- Travel
- Paid holidays
- Disability insurance
E-Commerce Manager
Mayflower Distributing Company, Inc. —Arlington, TX
- $60,000 - $80,000 a year
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
10d
Experienced Tax Expert – In-Store
Intuit —Arlington, TX
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
Traveling Retail Reset Merchandiser - Virtual Hiring
Appcast for Advantage Solutions (Hiring Events) —Fort Worth, TX
- $16 - $18 an hour
- Part-time
- Carpentry
- Merchandising
- Assembly
- Travel reimbursement
- Health insurance
4d
Tax Accountant – Retail Location
Intuit —Southlake, TX
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
9d
Project Administrator
Emprove Practice Solutions —Dallas, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Medical office experience
- Health savings account
- Health insurance
Quick Apply
Senior Tax Professional – In-Store
Intuit —Mansfield, TX
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
9d

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product support jobs near arlington, tx

Sr. Product Support Analyst

McKesson -
Irving, TX

Apply Now

Job Details

$28 - $30 an hour

Benefits

Wellness program
Employee stock purchase plan
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
Flexible schedule

Qualifications

Computer operation
Customer communication
Operating systems
Spreadsheets
Incident Escalation
Enterprise software support
Productivity software
Escalation handling
Technical Proficiency
Client interaction via phone calls

Full Job Description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Description

Macro Helix is looking for qualified candidates to join our team. The Product Support Analyst will provide essential service to our internal and external clients regarding our web-based 340B software.

Compensation

Target compensation for this role is $28.00 – $30.00/hour, depending on experience.
This position is eligible for a 5% annual bonus.

Location & Schedule

This is a hybrid role based in Las Colinas (Irving, TX) with two (2) required in-office days per week.
Candidates must be local and able to commute to the office.
Standard shift is 12:00 PM – 9:00 PM CST, Monday–Friday.
On in-office days, the schedule may include a flexible split shift to complete the full 8-hour workday.

Key Responsibilities

Responsible for interfacing Macro Helix customers to handle a variety of 340B questions and functions about 340B Architect and other McKesson/Macro Helix software.
Train end users, answer application questions, and provide training aids.
Serve as customers' subject matter expert, educating them on 340B rules/regulations, processes, and software functionality.
Receiving inbound calls, emails, and requests directly from clients or internal employees to determine root cause and resolve or escalate as necessary following standard operating procedures.
Provide high-level analytics, reporting, and other support as needed.
Build and enhance customer relations to promote program success and product improvement.
Meet or exceed defined customer service levels to achieve targeted customer satisfaction goals.

Minimum Requirements

Degree or equivalent and typically requires 2+ years of relevant experience.

Critical Skills

Product applications support experience.
Strong troubleshooting, critical thinking, and analytical skills
Strong verbal and written communication skills
Working knowledge of a wide variety of software, hardware & PC operating systems
Demonstrated ability to handle calls & act as a resolution point for issues & prevent issues from escalating further.
Familiar with Microsoft Office applications with strong Excel skills
Technical proficiency in software applications and the utilization of Web-based training applications
Advanced Microsoft Office proficiency

Additional Knowledge & Skills

Strong organizational skills with the ability to work through a large caseload per SLA requirements.
Experience with 340B Architect and Macro Helix division exposure a plus
Knowledge of the 340B program a plus
High degree of self-motivation and ability to work independently.
Strong interpersonal, communication, negotiation, and customer service skills

This role is a hybrid position. The selected candidate is expected to work on-site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in-office days may be designated based on team needs and business priorities.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson,

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [email protected] or (Canada) [email protected]. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!

Benefits

Coverage you can rely on
- Medical, Dental, and Vision
- Health Spending Accounts
- Flexible Spending Accounts
Benefits that go beyond your base pay
- 401(k) (U.S.)
- Pension (Canada)
- Employee Stock Purchase Plan
Support for total well-being
- Mental Health Programs
- Flexible Schedules
- Paid Time Off
- Wellness Program
- Education Reimbursement
- Volunteer Opportunities
- Flexible Work Environment
A culture powered by belonging

By fostering a culture of belonging, we advance our goal of being the best place to work in healthcare—connecting the right talent to the right roles to solve our most critical challenges.

Apply Now

Refine Your Search

product support jobs in arlington, tx

Sr. Product Support Analyst

Siding Specialist- Dallas Fort Worth Metroplex

Test Engineer

Finishing Engineer

Staff Pharmacist - Per Diem (PRN) Floater - Fort Worth, TX

Senior Electrical Design Engineer

Service Engineer I

Licensed Massage Therapist

Quality Control Specialist

Estimator Heavy Civil

Senior Tax Expert – Retail

Relief Pharmacist- Home Infusion Pharmacy

Tax Professional – Retail

Divisional Quality Control Manager

E-Commerce Manager

Experienced Tax Expert – In-Store

Traveling Retail Reset Merchandiser - Virtual Hiring

Tax Accountant – Retail Location

Project Administrator

Senior Tax Professional – In-Store

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