Top 864 & customer service associate Jobs in Arlington, Va

Front of House Lead
RR Donnelley —Washington, DC
- $23.51 - $33.85 an hour
- Full-time
- Microsoft Excel
- Pass drug screening
- English
- Disability insurance
- Health insurance
Quick Apply
Contact Center Operator (SCA) - Day Shift
CACI —Washington, DC
- $28.19 an hour
- Full-time
- Research
- Bachelor's degree
- Data entry
- Health insurance
10d
Chat agent
AFSCME District Council 20 —Washington, DC
- $20 - $24 an hour
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Communication skills
Quick Apply
Customer Service Associate
Eco Global —Washington, DC
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Ability to sit for extended periods
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Customer Service Representative
CryptoGex —Washington, DC
- $18.50 - $28.50 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Paid holidays
- Dental insurance
Quick Apply
9d
Customer Service Representative at Reva
JBG SMITH —Arlington, VA
- $22 - $24 an hour
- Full-time
- Residential
- Apartments
- Computer skills
- Professional development assistance
- Opportunities for advancement
Call Center Operator - All Shifts
AFCO LLC —Bethesda, MD
- $23 an hour
- Night shift
- Writing skills
- Administrative experience
- High school diploma or GED
Quick Apply
Contact Center Operator (SCA) – Mid-Day Shift
CACI —Washington, DC
- $28.19 an hour
- Full-time
- Research
- Bachelor's degree
- 1 year
- Health insurance
10d
Customer Service Advocate II (In-Office)
CareFirst BlueCross BlueShield —Washington, DC
- $39,240 - $71,940 a year
- Full-time
- Research
- Mid-level
- 3 years
- 401(k)
Patient Contact Center Representative (Remote)
Mosaic Pharmacy —Sterling, VA
- $18 - $20 an hour
- Full-time
- Remote
- Background check
- Spanish
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
Contact Center Operator (SCA) – Evening and Weekend Shift
CACI —Washington, DC
- $28.19 an hour
- Full-time
- Research
- Bachelor's degree
- Data entry
- Health insurance
10d
CUSTOMER SERVICE REPRESENTATIVE
Wyth.me —Arlington, VA
- Email
- Remote
- English
- Bachelor's degree
- 1 year
Customer Support Specialist
Nevly Holdings Corp. —Washington, DC
- $60,000 - $85,000 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Training & development
- Paid parental leave
- Health insurance
Customer Support Specialist, Pay Run Management
Rippling —Washington, DC
- $22.19 - $23.49 an hour
- Full-time
- Remote
- Mid-level
- Office
- Bachelor's degree
Customer Service Representative– No Phone Sales | Immediate Hiring
China Visa Net —Vienna, VA
- $25 - $30 an hour
- Urgently hiring
- Microsoft Outlook
- No experience needed
- English
- Paid time off
Quick Apply
3d
Customer Experience Associate
Tuckernuck —Washington, DC
- $60,000 a year
- Full-time
- Writing skills
- Organizational skills
- 1 year
- Paid holidays
- Health insurance
Quick Apply
Healthcare Customer Service Team Lead (Remote)
Patient Accounting Service Center, LLC —Washington, DC
- $20 - $21 an hour
- Full-time
- Remote
- Bilingual
- HIPAA
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
Customer Service Specialist
Amentum —McLean, VA
- $34.12 an hour
- 8 hour shift
- Computer literacy
- Writing skills
- Research
- Employee stock purchase plan
- Paid holidays
1d
Customer Solutions Specialist (Second Shift)
AWeber —Washington, DC
- Weekends as needed
- Remote
- Mid-level
- Paid holidays
- Disability insurance
Client Relationship Specialist - Merrifield, VA
Charles Schwab —West Falls Church, VA
- $29.38 - $42.07 an hour
- Office
- 1 year
- Communication skills
- Paid parental leave
- Employee stock purchase plan
9h

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Front of House Lead

RR Donnelley -
Washington, DC

Quick Apply

Job Details

Full-time
$23.51 - $33.85 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Serving clients
Stakeholder relationship building

Full Job Description

Company Description

RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.

Job Description

Schedule: Monday - Friday, 9:00am - 6:00pm

The Front of House (FOH) Lead is a client-focused leadership role dedicated to delivering an exceptional guest experience across all front-of-house touchpoints. This highly visible and mobile position ensures that client spaces are welcoming, professional, and aligned with brand standards. Acting as the central coordinator for meetings, events, hospitality services, and workspace management, the FOH Lead drives service excellence while supporting both guests and internal teams. This role includes training and mentoring FOH staff to deliver seamless, personalized, and elevated experiences. Additionally, this role plays a critical role in maintaining workspace readiness and adapting to the dynamic needs of a hybrid workforce.

Duties:

Client & Guest Experience Leadership

Champion a best-in-class experience for all visitors and employees.

Meetings, Events & Hospitality Coordination

Oversee and support the delivery of meetings, events, and hospitality services.

Team Development & Collaboration

Train, mentor, and collaborate with FOH teams, including reception and hospitality staff

Workspace Management & Hybrid Support

Ensure workspaces are prepared and optimized for a flexible, hybrid environment.

Technology Engagement & Innovation

Leverage technology to enhance service delivery and guest experience.

Operational Excellence

Maintain high standards of detail, organization, and efficiency across all FOH operations.

Proactive Support to On-Site Manager

Provide hands-on assistance and act as a trusted partner to the site leadership team.

Qualifications

High school diploma or equivalent
Minimum 3 years’ Concierge and/or reception experience in a customer service environment, legal or financial services industries preferred
1 year or more experience working on a reception desk for a blue-chip company within a busy office environment
Intermediate Microsoft Office Word and Excel skills
Basic Microsoft PowerPoint skills
Prior experience working with vendors preferred
Outstanding guest services skills,
Excellent and sophisticated communication skills, both verbal & written
Good time management skills
Good knowledge and understanding of telephone system
Must possess professional presentation/appearance
Great interpersonal skills and an outgoing personality
Excellent command of the English language, both in verbal and written communication
Operational experience working at prestigious events preferred
Attention to detail with good organizational skills
Must possess passion to achieve excellent guest service consistently
Demonstrates the ability to lead others effectively
Ability to work under pressure, plan ahead and anticipate problems
Ability to meet all required deadlines
A welcoming positive manner and an understanding of what good customer service looks like
Acts with integrity at all times and embraces the company philosophy.
Ability to understand the needs of the client and provide customer service and superior client service.
Ability to create and maintain strong relationships and channels of communication with key interfaces and the business
Knowledge of meeting room booking software and working knowledge of A/V equipment an advantage
Ability to multitask, prioritize workload and provide administrative support.
Ability to handle sensitive and/or confidential documents and information.
Able to make independent decisions that conform to business needs and policy.
Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory or managerial level.
Must work well in a team environment
Must be able to interact effectively with multi-functional and diverse backgrounds.
Ability to work in a fast-paced environment.
Must be self-motivated with positive can-do attitude.

Additional Information

The salary range for this role at the noted RRD location is $23.51 - $33.85 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

#WLNAT

#LI-MY1

#LI-onsite

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

Quick Apply

Refine Your Search

& customer service associate jobs in arlington, va

Front of House Lead

Contact Center Operator (SCA) - Day Shift

Chat agent

Customer Service Associate

Customer Service Representative

Customer Service Representative at Reva

Call Center Operator - All Shifts

Contact Center Operator (SCA) – Mid-Day Shift

Customer Service Advocate II (In-Office)

Patient Contact Center Representative (Remote)

Contact Center Operator (SCA) – Evening and Weekend Shift

CUSTOMER SERVICE REPRESENTATIVE

Customer Support Specialist

Customer Support Specialist, Pay Run Management

Customer Service Representative– No Phone Sales | Immediate Hiring

Customer Experience Associate

Healthcare Customer Service Team Lead (Remote)

Customer Service Specialist

Customer Solutions Specialist (Second Shift)

Client Relationship Specialist - Merrifield, VA

I want to receive the latest job alert for & customer service associate in arlington, va

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