Top 60 Call center Jobs in Arlington, Wa

Customer Care Representative
Spartan Investment Group —Lake Stevens, WA
- $23 - $25 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Business
- Disability insurance
- Dental insurance
Quick Apply
Pharmacy Tech Support / Call Center Rep (Remote/11am-8pm EST)
IQVIA —Everett, WA
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
7d
PBX Operator - Communications Center
Providence —Everett, WA
- $22.50 - $38.82 an hour
- Full-time
- Hospital
- Fair chance
- Entry level
- Paid parental leave
- Paid holidays
23h
Service BDC/Call Center
Marysville Toyota —Marysville, WA
- Dealership
- Word processing
- Computer literacy
Quick Apply
Customer Support Specialist (On-site Banking Call Center)
HERITAGE BANK —Burlington, WA
- $20.00 - $28.61 an hour
- Extended hours
- Microsoft Outlook
- English
- High school diploma or GED
- Paid holidays
- Health insurance
Project Manager
Zimmerman Associates, Inc. —Washington State
- Contract
- English
- Mid-level
- Bachelor's degree
CSR Everett
Parker Staffing Services, LLC —Everett, WA
- $19 an hour
- 8 hour shift
- Hybrid work
- Background check
- Administrative experience
- In-person
- Paid holidays
- Health insurance
Quick Apply
1d
911 Colocation Crisis Counselor
Volunteers Of America Western Washington —Everett, WA
- $28.97 - $32.02 an hour
- Full-time
- HIPAA
- Mid-level
- Bachelor's degree
- 403(b) matching
- Health savings account
5h
Customer Support Specialist (On-site Banking Call Center)
Heritage Bank NW —Burlington, WA
- $20.00 - $28.61 an hour
- Extended hours
- Microsoft Outlook
- English
- High school diploma or GED
- Paid holidays
- Health insurance
Client Services Representative
Seatown —Everett, WA
- $18 - $25 an hour
- 8 hour shift
- Background check
- Spanish
- Fair chance
- Health savings account
- Paid holidays
Quick Apply
14d
Contact Representative
US Military Treatment Facilities under DHA —Oak Harbor, WA
- $62,809 - $81,648 a year
- Online Application
- Background check
- Pass drug screening
- Research
4d
BDC Representative
RV Country Washington LLC —Mount Vernon, WA
- $50,000 - $80,000 a year
- Entry level
- Under 1 year
- Paid training
- Health insurance
Quick Apply
Call Center Agent
Skagit Radiology Inc —Mount Vernon, WA
- $19.60 - $23.50 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Paid time off
Quick Apply
5h
Remote First Shift Bilingual Contact Center Representative – Full Time & Part Time
The Christian Broadcasting Network —United States
- $15.25 an hour
- Part-time
- Writing skills
- Windows
- Ability to sit for extended periods
- Health insurance
- 401(k)
Remote First Shift Contact Center Representative – Full Time & Part Time
The Christian Broadcasting Network —United States
- $15 an hour
- Part-time
- Spanish
- Computer literacy
- Writing skills
- Health insurance
- 401(k)

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3d

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Customer Care Representative

Spartan Investment Group -
Lake Stevens, WA

Quick Apply

Job Details

Full-time
$23 - $25 an hour

Benefits

Disability insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Company
At Spartan Investment Group our mission is to improve lives through our values. We do this by finding value-add and opportunistic investments offering solid returns to our investors, providing an opportunity to grow for our partners, and creating lasting wealth for everyone with whom we conduct business.
We specifically focus on self-storage (FreeUp Storage) and RV park projects while capitalizing on amazing deals in other asset classes. In 2021, we were listed as the 5th fastest growing real estate company in the US and joined the list of the top 100 owners of self-storage. We are members of the Inc. 500 fastest growing private companies in America 3 years in a row and in 2022, we were listed as #40 on the top 100 self-storage operators list.
Mission
The mission of the Customer Care Representative is to deliver an exceptional virtual customer experience while driving sales, occupancy, and revenue growth across our portfolio of self-storage facilities. Leveraging StoreEase's Virtual Management Operating System (VMOS) and CRM technology, this role guides customers from initial inquiry through move-in, builds lasting customer relationships, and supports efficient virtual operations that contribute to the success of each property.
Outcomes

Sales Conversion & Targets – Convert inbound and outbound leads into rentals, achieving or exceeding monthly and quarterly sales targets while maintaining 90%+ occupancy portfolio-wide.
Revenue Optimization – Achieve at least 80% enrollment in Protection Plans and Auto-Pay through effective sales pitches, education, and follow-up strategies.
Customer Experience – Deliver a professional, solution-oriented experience across all virtual communication channels while maintaining strong customer satisfaction and a 4.5+ Google Review rating.
Lead & Customer Lifecycle Management – Manage the customer journey from initial inquiry through move-in, conducting timely follow-up via phone, email, and text, achieving at least 78% conversion from qualified follow-up leads into rentals.
Tenant Support & Retention – Provide timely, professional assistance to existing customers by resolving account questions, payment inquiries, access issues, and service requests while maintaining high customer satisfaction and encouraging long-term retention.
CRM Accuracy & Reporting – Maintain complete and accurate CRM records for 100% of customer interactions, leads, and conversions, generating weekly pipeline and performance reports.
Cross-Functional Collaboration – Communicate recurring customer concerns, lead trends, operational issues, and market feedback with Operations, Marketing, and Facility teams to improve customer experience, support occupancy growth, and enhance operational effectiveness.
Operational Excellence – Use StoreEase technology to monitor facilities, review access logs, oversee security systems, and promptly identify and escalate maintenance, cleanliness, or operational concerns, achieving 100% compliance with safety and operational standards.

Competencies

Customer Relationship Management – Builds trust quickly through active listening, empathy, and clear communication, creating positive customer experiences that inspire confidence and loyalty.
Sales Orientation – Motivated by achieving goals, confidently identifies customer needs, overcomes objections, and creates value through consultative selling.
Problem-Solving – Quickly assesses situations, handles objections, and adapts solutions to resolve customer concerns.
Technical Proficiency – Quickly adopts new technology, navigates CRM and property management tools with ease, and ensures data accuracy.
Organizational Effectiveness – Manages priorities and high call volumes efficiently, staying consistent and reliable in meeting commitments and deadlines.
Adaptability – Adjusts quickly to changing priorities, new technology, and evolving customer needs while maintaining high performance.

Qualifications

2+ years of experience in sales, call center, or customer service roles.
Proficiency with CRM systems’ prior experience with StorEdge or VMOS a plus.
Prior experience in self-storage or property management preferred.
High school diploma or equivalent required; college coursework in business or related field preferred.

Compensation & Benefits

Competitive Full Time Hourly Rate: $23 - $25 per hour.
Monthly bonus opportunities.
Employee discounts.
Comprehensive benefits including 401k with company matching.
Company paid health, vision, dental, short-term disability, and life insurance.
Paid time off.

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call center jobs in arlington, wa

Customer Care Representative

Pharmacy Tech Support / Call Center Rep (Remote/11am-8pm EST)

PBX Operator - Communications Center

Service BDC/Call Center

Customer Support Specialist (On-site Banking Call Center)

Project Manager

CSR Everett

911 Colocation Crisis Counselor

Customer Support Specialist (On-site Banking Call Center)

Client Services Representative

Contact Representative

BDC Representative

Call Center Agent

Remote First Shift Bilingual Contact Center Representative – Full Time & Part Time

Remote First Shift Contact Center Representative – Full Time & Part Time

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