Top 159 Call center representative Jobs in Arlington County Va

Customer Service Representative for Insurance Agency (bilingual preferred)
Eliu Villatoro State Farm Agency —Sterling, VA
- $15 - $16 an hour
- Full-time
- Bilingual
- Spanish
- Customer service
- Paid training
- Health insurance
Quick Apply
Call Center Agent
Zimmerman Associates, Inc. —Bethesda, MD
- $21.50 an hour
- Microsoft Outlook
- Computer literacy
- Primary Care
Contact Center Agent - Appointment Setting
Long Home Products —Savage, MD
- $18 an hour
- Construction experience
- Communication skills
- Entry level
- Paid training
Quick Apply
Customer Service Representative
CVS Health —Washington, DC
- $17.00 - $34.15 an hour
- Full-time
- Remote
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
3d
Patient Service Representative
Inova Health System —Fairfax, VA
- Full-time
- Remote
- Microsoft Excel
- Pediatrics
- Experience equivalent to degree accepted
- Wellness program
- Paid parental leave
1d
Member Service Representative - Contact Center
United States Senate Federal Credit Union —Alexandria, VA
- $47,772.01 - $71,658.01 a year
- Full-time
- Microsoft Word
- High school diploma or GED
- Bachelor's degree
- Free parking
- Health insurance
Quick Apply
11d
Customer Care Representative - WFH Washington DC
Medical Transportation Management (MTM, Inc.) —Washington, DC
- $18.40 an hour
- Full-time
- Remote
- Computer literacy
- Typing
- Entry level
- Wellness program
- Continuing education credits
Quick Apply
7d
Customer Service Representative
John C Flood —Alexandria, VA
- $24 - $26 an hour
- Full-time
- Office
- Organizational skills
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Call Center Representative
Neighborhood Health —Alexandria, VA
- $18 - $23 an hour
- Full-time
- High school diploma or GED
- IT
- In-person
- Health savings account
- Health insurance
Quick Apply
Call Center Representative
Sparkbit 360 —Washington, DC
- $17.50 - $25.50 an hour
- Full-time
- High school diploma or GED
- Associate's degree
- Communication skills
- Opportunities for advancement
Quick Apply
Patient Contact Center Representative (Remote)
Mosaic Pharmacy —Sterling, VA
- $18 - $20 an hour
- Full-time
- Remote
- Background check
- Spanish
- Microsoft Outlook
- Health savings account
- AD&D insurance
Admin I Customer Care Representative
Ahold Delhaize USA —Hyattsville, MD
- $19.00 - $32.77 an hour
- Full-time
- Hybrid work
- Writing skills
- Merchandising
- High school diploma or GED
Customer Care and Call center representative
Lindsay Volvo Cars of Alexandria —Alexandria, VA
- $18 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Communication skills
Quick Apply
3d
Customer Service Call Center Agent
VECRA Inc —Lanham, MD
- $18.50 an hour
- 8 hour shift
- Remote
- Mid-level
- 3 years
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Access Call Center Representative
Children's National Hospital —Silver Spring, MD
- $18.54 - $30.89 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Commuter assistance
- AD&D insurance
Collections Representative
Office of The Chief Financial Officer —Washington, DC
- $51,458 - $80,032 a year
- Full-time
- Research
- Mid-level
- Office
6d
Part-Time Customer Service Associate
NVR, Inc —Reston, VA
- $22 - $24 an hour
- Part-time
- US work authorization
- Organizational skills
- Typing
- Profit sharing
- Paid training
5d
Call Center Rep
RGW Parent Inc —Greenbelt, MD
- $20.00 - $29.40 an hour
- Entry level
- Wellness program
- Commuter assistance
Quick Apply
Member Service Representative I
STATE DEPARTMENT FEDERAL CREDIT UNION —Alexandria, VA
- Full-time
- Remote
- Windows
- High school diploma or GED
- Analysis skills
- Paid holidays
- Health insurance
Clinical Account Rep I
Howard University —Washington, DC
- $18.65 - $20.52 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Organizational skills
- 403(b) matching
- Commuter assistance
1d

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Customer Service Representative for Insurance Agency (bilingual preferred)

Eliu Villatoro State Farm Agency
Sterling, VA

Quick Apply

Job Details

Full-time
$15 - $16 an hour

Benefits

Paid training
Health insurance
Dental insurance
Paid time off
On-the-job training
Vision insurance
Professional development assistance

Qualifications

Bilingual
Computer operation
Spanish
Confidential information handling
Customer service
Computer literacy
Writing skills
English
Incident Escalation
High school diploma or GED
Data entry
Telecommunications headsets
Customer support
Typing
Phone etiquette

Full Job Description

Job Summary

The Customer Service Representative is responsible for providing timely, accurate, and professional support to customers. This role fields inquiries by phone, email, and chat, resolves or escalates issues, updates customer accounts, and maintains high standards of service quality. The position does not require any professional licensing.

Key Responsibilities

Answer incoming customer inquiries and requests via phone, email, and chat in a courteous and efficient manner.
Resolve customer concerns by explaining policies, troubleshooting basic issues, and offering appropriate solutions.
Document customer interactions and outcomes in the company’s ticketing/CRM system.
Identify, research, and escalate complex or unresolved issues to the appropriate team or supervisor.
Process routine customer actions such as:
Updating account information (name, address, contact details)
Confirming order or service status
Handling billing questions within approved guidelines
Coordinating basic account changes and confirmations
Verify information using established procedures while protecting customer privacy and data security.
Provide accurate information regarding products/services, policies, and service expectations.
Meet productivity and quality goals (e.g., response time, resolution targets, customer satisfaction).
Follow compliance and call/chat handling procedures, including required disclaimers and documentation standards.
Collaborate with internal teams (sales, operations, billing, technical support) to ensure timely resolutions.
Maintain a professional, calm demeanor while handling frustrated or complex customer situations.

Required Qualifications

Spanish Bilingual
High school diploma or equivalent.
Strong communication skills (clear speaking, active listening, and professional writing).
Ability to navigate computer systems and quickly learn new software tools.
Basic problem-solving skills and attention to detail.
Reliable attendance and ability to work assigned shifts.
Ability to follow policies, scripts, and escalation procedures.
Comfort working with customer information while maintaining confidentiality.

Physical/Work Environment Requirements

Ability to sit and work at a computer for extended periods.
Ability to use a headset and communicate in a call-center or similar environment (if applicable).
May require occasional typing and data entry at a moderate pace.

Unlicensed Role Note

This position is a customer service and support role that does not require professional licensing or certification to perform the duties. Employees must still follow company policies, training requirements, and any applicable legal/regulatory procedures relevant to customer support activities.

Schedule (Example; Customize as Needed)

Full-time
Typical Hours 9am to 5pm
Monday through Friday

Compensation & Benefits (Customize as Needed)

Pay range: $15.00 to $16.00 per hour.
Benefits: Health, Vision, Dental, PTO.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

Health insurance
On-the-job training
Paid time off
Professional development assistance
Vision insurance

Application Question(s):

Do you speak Spanish?

Experience:

Customer service: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

call center representative jobs in arlington county va

Customer Service Representative for Insurance Agency (bilingual preferred)

Call Center Agent

Contact Center Agent - Appointment Setting

Customer Service Representative

Patient Service Representative

Member Service Representative - Contact Center

Customer Care Representative - WFH Washington DC

Customer Service Representative

Call Center Representative

Call Center Representative

Patient Contact Center Representative (Remote)

Admin I Customer Care Representative

Customer Care and Call center representative

Customer Service Call Center Agent

Access Call Center Representative

Collections Representative

Part-Time Customer Service Associate

Call Center Rep

Member Service Representative I

Clinical Account Rep I

I want to receive the latest job alert for call center representative in arlington county va

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