Top 58 Intake specialist Jobs in Arlington Heights Il

Intake and Eligibility Coordinator
SERENITY HOME HEALTH CARE —Niles, IL
- From $21 an hour
- Full-time
- Background check
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
2d
Master's Intake Specialist - Registry
Riveredge Hospital —Forest Park, IL
- $33.33 an hour
- Per diem
- CPR Certification
- BLS Certification
- Inpatient
Temporary Intake Coordinator
Homelink Corporation —Schaumburg, IL
- Temporary
- Remote
- Microsoft Outlook
- Mid-level
- 3 years
Quick Apply
Hospice Referral/Intake Specialist
ALC Health Care Services —Elmhurst, IL
- $52,000 - $60,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Team management
- Health insurance
- Dental insurance
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Mental Health Intake Associate - LOMG Mill Street Naperville - Day Shift
Endeavor Health —Naperville, IL
- $20.69 - $30.00 an hour
- Full-time
- Addiction Medicine
- Clinic
- Analysis skills
- Free parking
- Wellness program
10d
Intake Coordinator - Transplant
Hospital: Rush University Medical Center —Chicago, IL
- $17.63 - $27.77 an hour
- 8 hour shift
- Computer literacy
- Mid-level
- Windows
Intake Specialist
AdaptHealth, LLC —Elmhurst, IL
- $18 - $23 an hour
- Full-time
- Background check
- Mid-level
- Office
- Paid parental leave
- Health savings account
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Team Lead – Patient Intake and Access Services
Forefront Dermatology —Glenview, IL
- $27.50 - $31.00 an hour
- Full-time
- Inventory management
- High school diploma or GED
- Clinic
Lead Development & Intake Specialist
True Health —Deerfield, IL
- Full-time
- Mid-level
- High school diploma or GED
- Computer skills
7d
Intake Access Coordinator
Clarity Clinic —Chicago, IL
- $23 - $25 an hour
- Weekends as needed
- HIPAA
- Mid-level
- Administrative experience
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8d
CLINICAL INTAKE COORDINATOR
Insight —Chicago, IL
- $34 - $44 an hour
- Nursing
- Psychiatry
- Addiction Medicine
- Disability insurance
- Health insurance
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Legal Assistant/Intake Specialist
Vinkler Law Offices —Burr Ridge, IL
- $40,000 - $45,000 a year
- Full-time
- Medical office experience
- Mid-level
- Administrative experience
- Health insurance
- 401(k)
Quick Apply
Intake Clerk
Hinshaw & Culbertson —Chicago, IL
- Weekends as needed
- Customer service
- Research
- Mid-level
Quick Apply
Case Management & Intake Specialist
HOUSING FORWARD —Maywood, IL
- $48,000 - $50,000 a year
- Microsoft Excel
- Writing skills
- Mid-level
Quick Apply
9d
INTAKE SPECIALIST
Law Offices of Bradley S Dworkin P C —Chicago, IL
- $22 - $26 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Intake Data Specialist
Franciscan Outreach —Chicago, IL
- $23 an hour
- Full-time
- Customer service
- HIPAA
- Master's degree
Complaint Intake/Triage Analyst
KACE —Chicago, IL
- $50,000 a year
- Email
- Writing skills
- Pass drug screening
- Research
- Health savings account
- AD&D insurance
Quick Apply
9d
First Article Intake (FAI) Specialist
Outform Group —Chicago, IL
- $25 - $30 an hour
- Spanish
- English
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
New Business Intake Coordinator
Polsinelli PC —Chicago, IL
- $70,000 - $85,000 a year
- Full-time
- Remote
- Customer service
- Research
- Analysis skills
- Free parking
- AD&D insurance
Enrollment Representative - Intake
Orsini Healthcare —Elk Grove Village, IL
- $21 an hour
- Full-time
- Hybrid work
- Office
- US work authorization
- Data entry
- Paid holidays
- Health insurance
Quick Apply

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intake specialist jobs near arlington heights il

Intake and Eligibility Coordinator

SERENITY HOME HEALTH CARE -
Niles, IL

Quick Apply

Job Details

Full-time
From $21 an hour
2 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Medical insurance coverage verification
Administrative experience
High school diploma or GED
Data verification
Quality data entry

Full Job Description

Company Overview
Serenity Home Healthcare, LLC. is dedicated to serving the community with compassion and professionalism. We provide caregivers, CNAs, therapists, and nurses to deliver home-based care for the elderly and individuals with medical needs. Join a company that values both its clients and its team members.

Position Summary:

The Intake & Eligibility Coordinator is a critical linchpin in ensuring the financial and operational stability of the home services department. This role is primarily responsible for the meticulous management and verification of client insurance eligibility and authorizations. By proactively monitoring, renewing, and tracking all insurance-related data, the Coordinator ensures seamless, uninterrupted client care and enables the agency to bill accurately for services rendered. This position requires a high level of detail orientation, proactive communication, and expert navigation of various insurance portals. Furthermore, this role provides essential support and serves as a key resource for many of the departments within Home Services.

Key Responsibilities:

1. Eligibility Verification & Management:

○ Conduct daily verification of insurance eligibility for all new and existing clients using a variety of portals (PSS, Availity, CountyCare, Meridian, Aetna, VA/Optum, Humana, Molina). ○ Capture and upload proof of eligibility (screenshots) to each client's document profile in AxisCare. ○ Maintain and meticulously update the master Eligibility Spreadsheet with accurate client data, including insurance IDs, authorization dates, and status flags (Active, Inactive, Terminated, Disenrolled). ○ Execute changes in the tracking system when a client's insurance changes or they are disenrolled.

2. Authorization Management & Renewal:

○ Proactively manage the entire authorization lifecycle to prevent service gaps.

○ Run monthly expiration reports from AxisCare to identify authorizations expiring in the following month.

○ Initiate renewal requests with payers one month in advance, with a goal of completing all requests for the upcoming month at least one week prior to the month beginning.

○ Streamline the renewal process by consolidating requests: Compile all expiring authorizations for a single IDoA Care Coordination Unit (CCU) onto one master spreadsheet and submit via a single email. Apply a similar consolidated approach for MCOs with standard renewal cycles (e.g., Aetna’s 3-month authorizations).

○ Provide necessary client information and documentation with each request. Process and keep record of IDOA/IDHS fax requests, manage confirmation pages.

○ Diligently track all renewal requests and conduct systematic follow-ups with payers until the renewed authorization is received.

3. Disenrollment Process Management:

○ Proactively identify and manage the client disenrollment process from start to finish upon notification or as discovered through routine eligibility checks.

○ Ensure all disenrollments and MCO roll-offs are processed in a timely fashion to prevent billing issues and service gaps.

○ Verify the client's new insurance via the PSS portal and initiate the authorization request with the new provider.

○ Notify the Billing department, relevant Branch Manager, and Quality Control of the insurance change to ensure billing and service continuity.

○ Accurately update the Disenrollment and Eligibility spreadsheets to reflect the transition.

4. Communication, Collaboration & Documentation:

○ Serve as the central communication hub for eligibility and authorization statuses between insurance providers, Case Managers, and internal teams.

○ Provide direct support to the billing team, and branches by verifying insurance and assisting with authorization-related issues for referrals.

○ Maintain impeccable and timely documentation in Client Notes, AxisCare, and all tracking spreadsheets (Eligibility, Authorization, Disenrollment) for every action and communication. ○ Communicate proactively with branches, sending monthly reports on expiring VA authorizations.

5. Problem-Solving & Departmental Support:

○ Investigate and resolve authorization issues, such as missing start dates or incorrect provider information, by contacting insurers directly.

○ Assist Case Managers by contacting clients to encourage attendance at redetermination appointments.

○ Process and verify service extension requests from branches in accordance with payer-specific guidelines (3 months for MCOs/DORS; 12 months for IDOA).

○ Provide support to the Billing department to resolve eligibility-related billing denials.

Qualifications & Skills:

● High school diploma or equivalent required; Associate's or Bachelor's degree in related field preferred.

● Minimum of 3 years of experience in a healthcare administrative role, with a strong focus on insurance verification, authorization, and eligibility.

● Proven experience with insurance portals (e.g., PSS, Availity, MCO portals) and Electronic Health Record (EHR) systems; AxisCare experience is a significant plus.

● Exceptional attention to detail and accuracy in data entry and management.

● Strong organizational and time-management skills, with the ability to manage multiple tasks and deadlines proactively.

● Excellent verbal and written communication skills.

● Ability to work independently with minimal supervision and as part of a collaborative team.

Pay: From $21.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have proven experience with insurance portals, such as but not limited to: PSS, Availity, MCO portals, EHR systems (AxisCare is a plus)?

Education:

High school or equivalent (Preferred)

Experience:

Healthcare Administrative: 3 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

intake specialist jobs in arlington heights il

Intake and Eligibility Coordinator

Master's Intake Specialist - Registry

Temporary Intake Coordinator

Hospice Referral/Intake Specialist

Mental Health Intake Associate - LOMG Mill Street Naperville - Day Shift

Intake Coordinator - Transplant

Intake Specialist

Team Lead – Patient Intake and Access Services

Lead Development & Intake Specialist

Intake Access Coordinator

CLINICAL INTAKE COORDINATOR

Legal Assistant/Intake Specialist

Intake Clerk

Case Management & Intake Specialist

INTAKE SPECIALIST

Intake Data Specialist

Complaint Intake/Triage Analyst

First Article Intake (FAI) Specialist

New Business Intake Coordinator

Enrollment Representative - Intake

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