Top 175 Entry level customer service representative Jobs in Arlington Va

Communications Center Customer Service Rep
MedStar Health —Washington, DC
- $22.21 - $33.79 an hour
- Overnight shift
- Hospital
- Basic math
- High school diploma or GED
5d
Customer Service Representative
CVS Health —Washington, DC
- $17.00 - $34.15 an hour
- Full-time
- Remote
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
2d
Customer Care Representative - WFH Washington DC
Medical Transportation Management (MTM, Inc.) —Washington, DC
- $18.40 an hour
- Full-time
- Remote
- Computer literacy
- Typing
- Entry level
- Wellness program
- Continuing education credits
Quick Apply
6d
Patient Service Representative
Inova Health System —Fairfax, VA
- Full-time
- Remote
- Microsoft Excel
- Pediatrics
- Experience equivalent to degree accepted
- Wellness program
- Paid parental leave
17h
Contact Center Associate
Association of American Medical Colleges —Washington, DC
- $44,455 - $52,300 a year
- Full-time
- Computer literacy
- Windows
- High school diploma or GED
- Paid parental leave
- Paid holidays
11d
Seasonal Customer Support Representative
Great Minds —Washington, DC
- $21.50 - $23.00 an hour
- Temporary
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
CUSTOMER SERVICE REPRESENTATIVE
Wyth.me —Arlington, VA
- Email
- Remote
- English
- Bachelor's degree
- 1 year
Clinical Account Rep I
Howard University —Washington, DC
- $18.65 - $20.52 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Organizational skills
- 403(b) matching
- Commuter assistance
2h
Member Service Representative I
STATE DEPARTMENT FEDERAL CREDIT UNION —Alexandria, VA
- Full-time
- Remote
- Windows
- High school diploma or GED
- Analysis skills
- Paid holidays
- Health insurance
Call Center Operator - All Shifts
AFCO LLC —Bethesda, MD
- $23 an hour
- Night shift
- Writing skills
- Administrative experience
- High school diploma or GED
Quick Apply
Customer Experience Associate
Tuckernuck —Washington, DC
- $60,000 a year
- Full-time
- Writing skills
- Organizational skills
- 1 year
- Paid holidays
- Health insurance
Quick Apply
Call Center Representative
Neighborhood Health —Alexandria, VA
- $18 - $23 an hour
- Full-time
- High school diploma or GED
- IT
- In-person
- Health savings account
- Health insurance
Quick Apply
Sales Associate / Customer Service Representative
Drybar Shops —Arlington, VA
- $15 - $27 an hour
- Part-time
- Serving
- Cash register
- Entry level
- Paid training
Enrollment Agent I
IDEMIA —Alexandria, VA
- $17.75 - $24.13 an hour
- Weekends as needed
- Background check
- 18 years or older
- Word processing
Quick Apply
6d
Customer Support Specialist, Pay Run Management
Rippling —Washington, DC
- $22.19 - $23.49 an hour
- Full-time
- Remote
- Mid-level
- Office
- Bachelor's degree
11d
Customer Service Rep
Distribution International —Alexandria, VA
- $20 - $40 an hour
- 18 years or older
- Basic math
- Ability to lift 50 pounds
- Wellness program
- Health savings account
Remote Customer Service Representative/Dispatcher
Service Specialties, Inc. —Chantilly, VA
- Call employer
- Remote
- Residential
- Typing
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Clinical Access Specialist (Medical Assistant)
MedStar Health —Washington, DC
- $19.55 - $34.25 an hour
- Full-time
- High school diploma or GED
- LPN
- Typing
5d
Beneficiary Support Specialist
MPF Federal —Washington, DC
- From $17 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
6d
Customer Service Representative - DC/MD/VA
Jamison Professional Services Inc —Washington, DC
- Overtime
- High school diploma or GED
- 1 year
- Entry level
Quick Apply

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Communications Center Customer Service Rep

MedStar Health -
Washington, DC

Apply Now

Job Details

Full-time
$22.21 - $33.79 an hour
5 days ago

Qualifications

Phone communication
Basic math
High school diploma or GED
Telephone systems
Typing
Grammar Experience

Full Job Description

About this Job:

Status: Full-time, 40 hours per week

Schedule: Rotating day/evening/overnight shifts with every other weekend required

This Full-Time position will be represented by the Service Employees International Union (SEIU) Local 722.

General Summary of Position
Supports the hub of communication at MedStar Washington Hospital Center (MWHC). Provides the initial contact and impression for callers to the hospital and assists customers with incoming and outgoing services. Acts as the point of contact for the activation of in-house emergency response systems. Executes requests to page clinical and non-clinical associates. Answers questions relative to patient information in accordance with MWHC policy. Provide information in response to inquiries about products and services and to handle and resolve complaints.

Primary Duties and Responsibilities

Responds to calls made to MWHC employing great customer service skills in order to provide a positive experience.
Receives and processes service requests from patients guests physicians and MWHC associates. Responds to customer inquiries and concerns. Follows up with customers as appropriate to ensure customer satisfaction.
Generates and dispatches service request work orders for completion by vendors.
Assists patients by confirming appointment times through MedConnect.
Receives and processes requests for emergency and non-emergency calls for patients physicians departments and services of MedStar Washington Hospital Center. Answers incoming MWHC calls and routes or assists callers in locating patients guests physicians or employees. Answers questions regarding patient information as appropriate.
Activates and dispatches all stat calls pages and code teams in emergent situations including Code Blue Code Yellow Code Orange Code Pink Code Stork Code Heart Code One Code Rapid Response Code Critical Airway Code StarPort Code Red Code BERT Code Black Code Green Code Purple Code Gray Code Silver Code White Stat EKG and Anesthesia Stat.
Monitors the emergency alarm system and maintains appropriate alarm log in the communications system data base.
Maintains the Communication Center as a base station for emergency security fire and engineering calls. Monitors emergency alarm(s) on computer screen. Updates Computer Maintenance Management System (CMMS) customer service database and spreadsheets as needed with updated service information.
Assists with the training of new hires and temporary employees on Computer Maintenance Management System (CMMS) customer service database email Live chat and Call Center procedures.
Provides informal assistance such as technical guidance and/or training to co-workers.
Provides Call Center services. Documents/relays messages received for clients per established procedures to include: Physicians house staff and other WHC personnel. Requests for engineering services and other appropriate MWHC departments.
Completes data entry in multiple systems including: Intellides Everbridge Physician On-call schedule
Tracks updates and edits changes to physician on-call schedule. Contacts physician and other providers using on-call schedules and paging or other text messaging systems.
Acts as the point of contact for pager distribution.
Makes public address announcements.
Assists patients guests physicians and MWHC staff in placing external and long-distance calls.
Conducts testing of overhead page system and code groups as necessary.
Coordinates disaster communications during hospital disasters as appropriate.
Participates in on-going education quality assurance tasks and other projects as assigned.

Minimal Qualifications
Education

High School Diploma or GED required
May require up to l year of technical or other specialized training.

Experience

6 to 12 months experience such as in a customer service environment (e.g.: telemarketing or telephone operator) where keyboarding is required

Knowledge Skills and Abilities

Requires the ability to read and write; and knowledge of grammar and arithmetic including fractions and decimals.
May require the use of standard office/medical equipment (i.e. typewriter personal computer data terminal on-line printer calculator telephone facsimile copier comparison or checking of reports records and related data. Job requires extensive keyboarding hand writing and use of telephone equipment.

This position has a hiring range of : USD $22.21 - USD $33.79 /Hr.

Apply Now

Refine Your Search

entry level customer service representative jobs in arlington va

Communications Center Customer Service Rep

Customer Service Representative

Customer Care Representative - WFH Washington DC

Patient Service Representative

Contact Center Associate

Seasonal Customer Support Representative

CUSTOMER SERVICE REPRESENTATIVE

Clinical Account Rep I

Member Service Representative I

Call Center Operator - All Shifts

Customer Experience Associate

Call Center Representative

Sales Associate / Customer Service Representative

Enrollment Agent I

Customer Support Specialist, Pay Run Management

Customer Service Rep

Remote Customer Service Representative/Dispatcher

Clinical Access Specialist (Medical Assistant)

Beneficiary Support Specialist

Customer Service Representative - DC/MD/VA

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