Top 13 Ims associate Jobs in Arlington Va

Executive Support Technician
SAIC —Washington, DC
- $40,001 - $80,000 a year
- Full-time
- 6 years
- Mid-level
- Office
9d
Mainframe Application Programmer Assoc Manager
Accenture —Arlington, VA
- $68,300 - $218,800 a year
- Full-time
- Hybrid work
- 5 years
- Java
- Analysis skills
- Paid holidays
- Disability insurance
Mainframe Developer
Delan Associates, Inc —McLean, VA
- Contract
- Mid-level
- Office
- SQL
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AO/SI Solution Architect Senior Manager/Associate Director
Accenture —Arlington, VA
- $122,700 - $338,300 a year
- Full-time
- Hybrid work
- Oracle
- 3 years
- US work authorization
- Paid holidays
- Disability insurance
5d
Management Analyst
MELE Associates, Inc. —Washington, DC
- $115,000 - $125,000 a year
- Full-time
- 5 years
- Bachelor's degree
- SharePoint
- Health insurance
- Dental insurance
Quick Apply
Business Specialist
MELE Associates, Inc. —Washington, DC
- $125,000 - $135,000 a year
- Full-time
- 5 years
- Bachelor's degree
- SharePoint
- Health insurance
- Dental insurance
Quick Apply
Senior Integrated Master Scheduler
Indian Head, MD
- $135,000 - $150,000 a year
- Hybrid work
- 6 years
- Engineering
- Pass drug screening
9d
Senior Management Analyst
MELE Associates, Inc. —Washington, DC
- $145,000 - $155,000 a year
- Full-time
- 7 years
- Writing skills
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
Senior Technical Advisor – Advanced Computing
Noblis —Bethesda, MD
- $146,200 - $228,400 a year
- Full-time
- System design
- Master's degree
- High school diploma or GED
- Health insurance
- Tuition reimbursement
Cloud Services Project Lead
General Dynamics Information Technology —Springfield, VA
- $161,500 - $218,500 a year
- Computer science
- Computer Science
- Office
- Paid time off
- 401(k) matching
SR Cloud Engineer - Space Programs
Peraton —Herndon, VA
- $135,000 - $216,000 a year
- Azure
- AWS
- Bachelor's degree
- Health savings account
- Paid holidays
Engineering Support Analyst 4
MELE Associates, Inc. —Washington, DC
- $115,000 - $125,000 a year
- Full-time
- Writing skills
- Engineering
- 8 years
- Health insurance
- Dental insurance
Quick Apply
Engineering Support Analyst 5
MELE Associates, Inc. —Washington, DC
- $135,000 - $145,000 a year
- Full-time
- Writing skills
- Engineering
- Data analysis skills
- Health insurance
- Dental insurance
Quick Apply

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Mainframe Application Programmer Assoc Manager
Accenture —Arlington, VA
Execute problem management activities as part of L3 support, including root cause analysis and permanent resolution. Travel may be required for this role.
$68,300 - $218,800 a year

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Mainframe Application Programmer Assoc Manager
Accenture —Columbus, OH
Execute problem management activities as part of L3 support, including root cause analysis and permanent resolution. Travel may be required for this role.
$68,300 - $218,800 a year
AO/SI Solution Architect Senior Manager/Associate Director
Accenture —Columbus, OH
The ideal candidate will leverage deep solutioning and delivery experience to individually create solutions and collaborate with clients to co-create strategies…
$122,700 - $338,300 a year
5d

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ims associate jobs near arlington va

Executive Support Technician

SAIC -
Washington, DC

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Job Details

Full-time
$40,001 - $80,000 a year
9 days ago

Qualifications

Productivity software support
Desktop (troubleshooting support)
Desktop administration

Full Job Description

Job ID: 2614417

Location: Arlington, VA, US

Date Posted: 2026-07-09

Category: Information Technology

Subcategory: Technical Support

Schedule: Full-Time

Shift: Day Job

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Public Trust

Potential for Remote Work: ORA_ON_SITE

Description

SAIC is proud to partner with the Federal Deposit Insurance Corporation (FDIC) under the Information Security Services (ISS) contract, delivering innovative solutions to strengthen and safeguard the nation's banking system. We are seeking an Executive Desktop Support Technicians to provide exceptional IT services to our clients, with a focus on executive-level customer service and support. As part of this role, you will address technical issues both onsite and remotely, ensuring system performance and reliability. Your work will contribute to maintaining operational excellence for the FDIC's executive leadership and priority stakeholders.

Primary Responsibilities:

Deliver Client Services and Executive Support for both onsite and remote users, ensuring efficient and timely resolution of reported issues.
Provide after-hours and as-needed availability per client volume trends to ensure uninterrupted support.
Troubleshoot and resolve incidents: Triage and address technical issues in a professional and timely manner, adhering to established procedures and service level agreements (SLAs).
Maintain clear and professional communication via tools such as ServiceNow, email, or phone to document issue resolutions and provide updates to clients.
Escalate recurring incidents and service gaps to initiate Problem records, ensuring trends are addressed and resolved effectively.
Keep asset management systems up-to-date by recording device assignments, usage status, and real-time updates.
Collaborate with clients, peers, and leadership to ensure prompt, accurate information sharing and issue resolution.
Document troubleshooting actions and solutions in the IT Management System (IMS) to maintain operational visibility and efficiency.
Support critical platforms and tools, including Microsoft Intune, Active Directory, and VPN technologies.
Provide support for mobile devices, including iPhones, iPads, and wireless troubleshooting.

Qualifications

Qualifications & Requirements:

Associates degree and 6 years of related experience. Additional experience may be considered in lieu of a degree.
A minimum of four years of deskside support experience; at least one year of Executive VIP support experience is preferred.

Technical Skills and Expertise:

Proficient troubleshooting of Microsoft Windows 11.
Experience with the installation and configuration of new hardware and software in a Windows enterprise environment.
Knowledge of smart cards/PIV cards, including setup and troubleshooting.
Strong understanding and hands-on experience with Microsoft Office 365, VPN technologies, and Active Directory management.
Familiarity with Microsoft Intune and remote support tools.
Mobile device support expertise, including iPhones, iPads, and wireless troubleshooting.

Soft Skills:

Exceptional customer service skills, with the ability to communicate effectively and professionally with clients and other teams.
Strong verbal and written communication abilities, with a focus on clear documentation and collaboration.
A proactive, problem-solving mindset with a keen attention to detail and the ability to work under

Other Job Details:

Position will be 100% on-site in Arlington, VA
Hours are 6:00 a.m. to 2:30 p.m.
U.S. Citizenship is required
Must be able to obtain and maintain a Public Trust clearance

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

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Refine Your Search

ims associate jobs in arlington va

Executive Support Technician

Mainframe Application Programmer Assoc Manager

Mainframe Developer

AO/SI Solution Architect Senior Manager/Associate Director

Management Analyst

Business Specialist

Senior Integrated Master Scheduler

Senior Management Analyst

Senior Technical Advisor – Advanced Computing

Cloud Services Project Lead

SR Cloud Engineer - Space Programs

Engineering Support Analyst 4

Engineering Support Analyst 5

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