Top 1006 It technician Jobs in Arlington Va

Service Delivery Coordinator
Connect4Talent —Fairfax, VA
- $55,000 - $65,000 a year
- Overtime
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
13h
Technical Consultant - Patient Monitoring (Field: Alexandria/Fairfax, VA)
Philips —Alexandria, VA
- $29 - $45 an hour
- Overtime
- Computer Science
- Hospital
- Customer service
- Health savings account
- Employee stock purchase plan
Desktop Support Specialist (Mid Level)
Sanametrix —Washington, DC
- $50,000 - $58,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Office
Quick Apply
Systems Technician - TS/SCI W/ POLY (Open)
General Dynamics Information Technology —Washington, DC
- $40.87 - $55.29 an hour
- 3 years
- Senior level
- Associate's degree
- 401(k) matching
13d
Mobility Tools Subject Matter Expert - U.S. Citizenship Required
CGI Group, Inc. —Fairfax, VA
- $127,500 - $276,200 a year
- Hybrid work
- Background check
- Mid-level
- Office
- Paid parental leave
- Paid holidays
7d
IT Desktop Support Technician II
NTT Ltd —Arlington, VA
- $84,216 - $126,324 a year
- Full-time
- 5 years
- Mid-level
- Bachelor's degree
- Health savings account
- AD&D insurance
IT Specialist (Desktop Support)
Health Benefit Exchange Author —Washington, DC
- $80,784 - $103,333 a year
- Full-time
- Research
- Mid-level
- Office
7d
Part-Time IT Support Assistant
TSTC —Arlington, VA
- $18 - $30 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- Office
- Windows
- Employee assistance program
- Flexible schedule
IT Associate
Accrete —Alexandria, VA
- $75,000 - $90,000 a year
- Full-time
- Hybrid work
- Office
- Windows
- In-person
- Health insurance
- Dental insurance
Quick Apply
6d
IT Support Specialist- Arlington, VA
CoStar Group —Arlington, VA
- $60,000 - $90,000 a year
- Full-time
- Azure
- Mid-level
- Office
- Employee stock purchase plan
- Health insurance
Helpdesk Specialist Entry DC
AHU Technologies Inc —Washington, DC
- $30 an hour
- Full-time
- Research
- Office
- Microsoft Office
Quick Apply
Help Desk Technician - TS/SCI W/ Polygraph
General Dynamics Information Technology —Washington, DC
- $33.52 - $45.34 an hour
- Senior level
- 4 years
- No travel
- Paid holidays
- 401(k) matching
Entry Level Finance Support Specialist
System One —Vienna, VA
- $21 an hour
- Weekends as needed
- Hybrid work
- Research
- SQL
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Senior Helpdesk Engineering Management Specialist (TS/SCI Poly)
Deloitte —Arlington, VA
- $113,000 - $188,400 a year
- Full-time
- 3 years
- Bachelor's degree
- Travel
Helpdesk/ Customer Support Entry
AHU Technologies Inc —Washington, DC
- $21 - $24 an hour
- Full-time
- Writing skills
- 1 year
- Communication skills
Quick Apply
It Technician
E-Logic INC —Alexandria, VA
- Full-time
- Mid-level
Quick Apply
IT Support Specialist
The Nuclear Company —Washington, DC
- $81,000 - $98,000 a year
- Mid-level
- Continuous improvement
- Health insurance
- Dental insurance
Desktop Technician
ActioNet —Rosslyn, VA
- Up to $118,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT Services - Support Technician
Everforth ECS —Fairfax, VA
- $27.50 - $34.50 an hour
- Mid-level
- Office
- Windows
IT Technician / Helpdesk Specialist
Revolutional, LLC —McLean, VA
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid parental leave
- Health savings account
Quick Apply
5d

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it technician jobs near arlington va

Service Delivery Coordinator

Connect4Talent
Fairfax, VA

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year
13 hours ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Work from home

Qualifications

High school diploma or GED
Driver's License
Load & unload

Full Job Description

Service Delivery Coordinator – Fairfax, VA area

About the Opportunity

Our client is an IT Managed Service Provider looking to add a Service Delivery Coordinator to their team. This is a great fit for a highly organized, customer-focused professional who thrives on keeping things moving — someone who can manage frequent interruptions, communicate clearly, follow detailed procedures, and stay consistent in a fast-paced service environment.

What You'll Do

The Service Delivery Coordinator keeps service delivery timely, organized, and client-focused by coordinating incoming service requests, ticket workflow, technician scheduling, client communication, routine procurement, and equipment logistics. You'll also serve as the primary point of contact for a portfolio of smaller managed services clients who don't have dedicated Technical Account Manager coverage.

Monitor phone, email, portal, ticket, and alert channels; gather the right information; create actionable tickets; and apply company-approved categorization and priority standards
Route and monitor service requests and alerts; follow up on unassigned, aging, stalled, reopened, or at-risk tickets; and escalate high-impact, cybersecurity, capacity, or client-satisfaction concerns
Coordinate technician schedules, onsite assignments, access details, equipment needs, and other service-delivery logistics within delegated authority
Give clients timely, accurate, and easy-to-understand nontechnical updates; request needed information or action; manage expectations; and escalate dissatisfaction or relationship risk
Serve as the primary relationship and service-coordination contact for assigned smaller managed services clients — conducting periodic check-ins, watching for recurring concerns, and coordinating internal follow-through
Spot technology, cybersecurity, licensing, lifecycle, project, or service needs and loop in the right resource for anything strategic, technical, contractual, complex, or high-risk
Coordinate routine client quoting and procurement using approved specs, pricing, vendors, payment methods, and approval processes; place and track approved orders and keep complete transaction records
Maintain secure, accurate custody, inventory, chain-of-custody, shipping, receiving, return, and storage records for client and company equipment
Keep documentation current in company systems and create/update procedures so another authorized employee can cover during absences
Administer the approved on-call rotation schedule and promptly escalate unresolved coverage conflicts to management

What You Bring

High school diploma or equivalent required; associate degree in business, information technology, or a related field preferred
3+ years of experience in service coordination, dispatch, customer service, procurement, office operations, or a comparable role
Familiarity with IT service operations, ticketing, service-level expectations, client support workflows, and basic procurement or inventory practices
Experience with (or the ability to quickly learn) PSA, ticketing, RMM alert, scheduling, vendor, quoting, procurement, inventory, telephone, and collaboration systems. Experience with Autotask, ConnectWise, Microsoft 365, Teams, SharePoint, TimeZest, and common vendor portals is a plus
Strong customer service, professional communication, organization, numerical accuracy, attention to detail, judgment, and follow-through
Ability to manage multiple priorities and frequent interruptions while staying calm and professional
Ability to safeguard confidential, security-sensitive, financial, and client information

Travel, Schedule, and Physical Requirements

Regular, reliable availability during assigned service-coverage hours; occasional schedule adjustments or overtime may be needed based on business needs
Ability to travel reliably throughout the Northern Virginia/Fairfax service area, and maintain a valid driver's license, reliable vehicle, and legally required auto insurance when using a personal vehicle for company business
Ability to retrieve, transport, organize, package, load, and unload computer equipment and business materials weighing up to 50 pounds, with or without reasonable accommodation, using assistance or appropriate equipment for heavier or awkward items.
Ability to meet the requirements of the company's Work From Home policy

Location

Home-office based within the Northern Virginia/Fairfax service area, with required local travel to storage locations, shipping/postal facilities, client sites, and other business locations as assigned

Pay: $55,000.00 - $65,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Work from home

Work Location: Hybrid remote in Fairfax, VA 22030

Quick Apply

Refine Your Search

it technician jobs in arlington va

Service Delivery Coordinator

Technical Consultant - Patient Monitoring (Field: Alexandria/Fairfax, VA)

Desktop Support Specialist (Mid Level)

Systems Technician - TS/SCI W/ POLY (Open)

Mobility Tools Subject Matter Expert - U.S. Citizenship Required

IT Desktop Support Technician II

IT Specialist (Desktop Support)

Part-Time IT Support Assistant

IT Associate

IT Support Specialist- Arlington, VA

Helpdesk Specialist Entry DC

Help Desk Technician - TS/SCI W/ Polygraph

Entry Level Finance Support Specialist

Senior Helpdesk Engineering Management Specialist (TS/SCI Poly)

Helpdesk/ Customer Support Entry

It Technician

IT Support Specialist

Desktop Technician

IT Services - Support Technician

IT Technician / Helpdesk Specialist

I want to receive the latest job alert for it technician in arlington va

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