Top 5559 Service analyst Jobs in Arlington Va

Business Analyst
Abaco Strategy LLC —Washington, DC
- $100,000 - $110,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Analysis skills
- Health savings account
- Paid holidays
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Senior Business Analyst (Salesforce/Fonteva)
American Retirement Association —Arlington, VA
- $110,000 - $115,000 a year
- Full-time
- Hybrid work
- PMP
- Salesforce
- 3 years
- Profit sharing
- Health savings account
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Budget Analyst
QED Systems LLC —Arlington, VA
- $130,000 - $150,000 a year
- Full-time
- Microsoft Outlook
- Office
- Master's degree
- AD&D insurance
- Paid holidays
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Service Desk Analyst
Emergent Staffing —Washington, DC
- $35 - $50 an hour
- Full-time
- Mid-level
- 3 years
- SQL
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FOIA Analyst/Specialist
Alphident Technologies Inc —Washington, DC
- $30 - $35 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
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Intelligence Analyst
General Dynamics Information Technology —McLean, VA
- $70,658 - $92,000 a year
- Full-time
- Mid-level
- Office
- Master's degree
- Paid holidays
- 401(k) matching
2d
Junior Criminal Analyst
Dynamis, Inc. —Arlington, VA
- Analysis skills
- US work authorization
- Business Administration
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Service Desk Analyst
RIVIDIUM —Alexandria, VA
- Weekends as needed
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
Cyber Security Analyst - Entry
Makoa —Arlington, VA
- Full-time
- Computer Science
- Bachelor of Science
- Mid-level
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7d
Service Desk Analyst
Dfuse Technologies —Washington, DC
- Email
- Entry level
10d
Tier 1 Customer Service Analyst
HUMAN TOUCH LLC —Arlington, VA
- $17.50 an hour
- 8 hour shift
- Pass drug screening
- Mid-level
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
Service Desk Analyst
Omniscius Consulting —Arlington, VA
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
Remote Case Processing Analyst
GCC Technologies, LLC —Washington, DC
- Remote
- English
- Mid-level
- 3 years
Analyst
McLarens LLC —Washington, DC
- Overtime
- Hybrid work
- 11+ years
- Office
- Organizational skills
- Opportunities for advancement
- Flexible schedule
6d
Participant Service Representative I
UNITED ASSOCIATION NATIONAL PENSION FUND —Alexandria, VA
- $30.75 an hour
- High school diploma or GED
- 1 year
- Associate's degree
11d
Cybersecurity Analyst
Powersolv Inc —Alexandria, VA
- $60,088.60 - $90,000.28 a year
- Contract
- Background check
- Computer Science
- Mid-level
Quick Apply
12d
Service Desk Analyst
Highrise Consulting Inc —Bethesda, MD
- $24 - $28 an hour
- Full-time
- Remote
- Research
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
Data Analyst
Koniag Government Services —Washington, DC
- $90,000 - $110,000 a year
- Full-time
- Mid-level
- Office
- SQL
- Paid holidays
- Health insurance
14d
Financial Analyst
Ofc of the Inspector General —Washington, DC
- $80,784 - $103,333 a year
- Full-time
- Background check
- Mid-level
- Office
7d
GSOC Analyst
Pinkerton —Washington, DC
- $34 an hour
- Part-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance

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service analyst jobs near arlington va

Business Analyst

Abaco Strategy LLC
Washington, DC

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Job Details

Full-time
$100,000 - $110,000 a year

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
Professional development assistance
Life insurance
Retirement plan

Qualifications

Jira
Purchase orders
Requirements specification
Requirements design
Data validation techniques
Data quality assurance
Business analysis
Metrics Reporting
Financial performance report preparation
Bachelor's degree
Financial records management
Data quality monitoring
Requirements analysis
Financial data management
Document review
Meeting facilitation
Agile
Productivity software
Excel data analysis
Stakeholder management

Full Job Description

Abaco Strategy, LLC (Abaco) is an 8(a) Certified, HUBZone, Woman Owned, Small Business located in Leesburg, VA. Abaco provides Information Technology and Consulting Services to Commercial customers and the Federal Government. We deliver technology-enabled, results-oriented solutions. We build long-term business relationships by ensuring the availability of highly skilled and certified resources providing a broad range of capabilities that meet the unique needs of all customers. We leverage industry best practices and business innovations to provide measurable results. We are seeking a talented admin to join our team.

The Business Analyst will support the National Defense Reserve Force (NDRF) Ready Reserve Fleet (RRF) mission by translating stakeholder needs into clear requirements, KPI definitions, process documentation, data-source mapping, validation artifacts, and leadership-ready reporting. The role blends traditional business analysis with data analysis, financial/budget execution support, maintenance and repair performance analysis, document management, and Power BI/reporting requirements support. The analyst will work with leadership, program stakeholders, financial/budget teams, Ship Manager-related stakeholders, technical teams, and reporting teams to improve mission execution, KPI reliability, and decision support. All documentation must be clear, structured, stakeholder-ready, and aligned with Federal Plain Language Guidelines.

KEY RESPONSIBILITIES

Business Analysis & Requirements

Facilitate meetings to elicit, clarify, prioritize, and validate requirements.
Document business, functional, and reporting requirements; user stories; acceptance criteria; assumptions; decisions; and open issues.
Develop current/future-state process maps and maintain traceability from need through design, testing, delivery, and validation.

KPI, Data Source & Reporting Support

Define and validate RRF KPIs/metrics, source fields, owners, calculation logic, cadence, thresholds, and validation rules.
Support repeatable KPI methodology, source-to-report traceability, Power BI/reporting requirements, and output validation.
Document data-quality issues and prepare KPI summaries, reporting logic, validation notes, and decision-support materials.

Documentation, Meetings & Change Support

Support updates to the document portfolio and related business/technical documentation.
Support SharePoint-to-Google Workspace analysis, including content inventory, metadata, ownership, access needs, and document mapping.
Prepare agendas, minutes, action/decision logs, status reports, briefings, UAT scenarios, test results, defect logs, and stakeholder follow-up materials.

M&R, Business Plan Execution & Estimate Support

Analyze M&R performance, Business Plan execution, cost/schedule trends, planned vs. emergent work, deferred work, SLAP/rework patterns, and Ship Manager execution concerns.
Review NSE or equivalent maintenance/procurement data, service requisitions, work orders, invoices, POs, and project/task order records.
Support Excel-based mission estimate tools using ABBP rates, historical mission data, assumptions, and approved output formats.

REQUIRED QUALIFICATIONS

Bachelor’s degree in Business, Information Systems, Management, Data Analytics, Public Administration, Maritime Operations, or related field.
Experience eliciting requirements, facilitating workshops, documenting processes, and translating needs into actionable requirements.
Experience conducting data analysis, trend analysis, reconciliation, or operational performance analysis.
Advanced Excel skills: pivot tables, formulas, lookups, data validation, reconciliation workbooks, and trend analysis.
5+ years of business analysis experience, preferably in federal, maritime, transportation, defense, or regulated environments.
Experience with KPI/metric definition, data-source mapping, reporting requirements, validation logic, and source-to-report traceability.
Experience with financial reports, invoices, purchase orders, task orders, execution documents, or similar financial/procurement records.
Strong Microsoft Office skills and clear written/verbal communication; ability to obtain and maintain Public Trust clearance.

PREFERRED QUALIFICATIONS

Experience supporting federal maritime, defense transportation, ship operations, or maintenance programs.
Experience with mission cost analysis, reimbursable cost analysis, Maintenance & Repairs (M&R) performance, Business Plan execution, funds execution reporting, or internal controls.
IIBA certification such as CBAP or CCBA, PMI-PBA, or similar certification preferred.
Experience with NSE, MSC Reporting, ABBP, financial databases, procurement/maintenance systems, SQL Server, Access, Power BI, or related tools.
Experience with Power BI requirements, dashboard validation, data dictionaries, UAT, JIRA, Agile/Scrum/Kanban, SharePoint, Google Workspace, Visio/Lucidchart, Teams, or Zoom.

Abaco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Hiring decisions are based on merit, qualifications, and skills. We are a military-friendly organization, and veterans are encouraged to apply. Federal law requires all employers to verify the identity and eligibility of all persons hired to work in the United States.

Pay: $100,000.00 - $110,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid holidays
Paid time off
Parental leave
Professional development assistance
Retirement plan
Vision insurance

Application Question(s):

Please describe your experience defining KPIs, mapping data sources, and validating reporting or dashboard outputs (such as Power BI). Include specific examples of your role.
Please describe your experience writing user stories and acceptance criteria. Include an example of a user story you personally authored and explain how you ensured the acceptance criteria were clear and testable.
Which advanced Microsoft Excel functions have you used professionally?

Experience:

Business Analyst : 5 years (Required)

Work Location: Hybrid remote in Washington, DC 20590

Quick Apply

Refine Your Search

service analyst jobs in arlington va

Business Analyst

Senior Business Analyst (Salesforce/Fonteva)

Budget Analyst

Service Desk Analyst

FOIA Analyst/Specialist

Intelligence Analyst

Junior Criminal Analyst

Service Desk Analyst

Cyber Security Analyst - Entry

Service Desk Analyst

Tier 1 Customer Service Analyst

Service Desk Analyst

Remote Case Processing Analyst

Analyst

Participant Service Representative I

Cybersecurity Analyst

Service Desk Analyst

Data Analyst

Financial Analyst

GSOC Analyst

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