Top 3094 Workforce manager Jobs in Arlington Va

Operations Manager - Client Services & Dispatch
Excel Courier —Ashburn, VA
- $98,040 - $144,840 a year
- Full-time
- Background check
- 5 years
- Pass drug screening
- Health savings account
- Health insurance
23h
Training Manager
Kaizen innovations inc —Fairfax, VA
- $64,829.93 - $78,074.76 a year
- Full-time
- Customer service
- Merchandising
- Mid-level
Quick Apply
9d
Portfolio Manager
System One —Vienna, VA
- $80 - $90 an hour
- Contract
- Hybrid work
- Computer Science
- Master's degree
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Project Manager
System One —Vienna, VA
- Contract
- Hybrid work
- Word processing
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
9d
Shift Supervisor
Reworld Projects, LLC —Alexandria, VA
- $118,700 - $169,800 a year
- 12 hour shift
- 5 years
- Engineering
- High school diploma or GED
- Wellness program
- Paid parental leave
Quick Apply
Operations Manager
PathForward —Arlington, VA
- $85,000 - $95,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Call Center Workforce Manager
ITCON Services —Vienna, VA
- Remote
- 7 years
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
Account Manager
First Coast Security —Sterling, VA
- $90,000 a year
- Full-time
- Microsoft Outlook
- Military
- Mid-level
Quick Apply
Workforce Analyst
HopeLink Behavioral Health —Oakton, VA
- $60,000 - $65,000 a year
- Full-time
- Remote
- Mid-level
- Administrative experience
- Analysis skills
- 403(b) matching
- Paid holidays
Quick Apply
Learning & Workforce Capability Manager
Na Ali'i Consulting & Sales, LLC. —Arlington, VA
- $119,000 - $179,000 a year
- Full-time
- Office
- Master's degree
- 8 years
Quick Apply
Manager, Call Center Operations
Mosaic Pharmacy —Sterling, VA
- $90,000 - $100,000 a year
- Weekends as needed
- Remote
- Background check
- Pass drug screening
- Travel
- Health savings account
- AD&D insurance
Quick Apply
District Manager
Ross Stores —Fairfax, VA
- $115,400 - $150,000 a year
- Hybrid work
- Merchandising
- Office
- High school diploma or GED
Custodial Manager
Koniag Government Services —Arlington, VA
- $75,000 - $110,000 a year
- Full-time
- 5 years
- English
- High school diploma or GED
- Paid holidays
- Health insurance
Manager, Product Management - Workforce & Intelligent Routing Data Product Manager
Information Technology Senior Management Forum —McLean, VA
- $149,800 - $205,100 a year
- Email
- Computer Science
- Office
- 3 years
- Health insurance
9d
Sr. Manager Workforce Development
CPG Beyond, Inc. —Ashburn, VA
- $113,752 - $170,661 a year
- Background check
- 7 years
- Microsoft Excel
Quick Apply
Resident Services Coordinator - Arlington
True Ground Housing Partners —Arlington, VA
- $57,200 - $76,300 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- Computer literacy
- Free parking
- Commuter assistance
Quick Apply
23h
Client Development Manager
Louis Vuitton —McLean, VA
- $85,000 - $110,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Disability insurance
- Health insurance
Recreation Manager I
City of Alexandria, VA —Alexandria, VA
- $64,296.44 - $86,127.86 a year
- Full-time
- Customer service
- Pass drug screening
- Mid-level
8d
Technical Workforce Planning Manager
Parsons —Washington, DC
- $125,100 - $225,200 a year
- Hybrid work
- Background check
- Office
- Bachelor's degree
- Wellness program
- Paid holidays
Healthcare Workforce Advisory Senior Manager
Accenture —Arlington, VA
- $122,700 - $338,300 a year
- Full-time
- 8 years
- Travel
- US work authorization
- Paid holidays
- Disability insurance

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workforce manager jobs near arlington va

Operations Manager - Client Services & Dispatch

Excel Courier -
Ashburn, VA

Apply Now

Job Details

Full-time
$98,040 - $144,840 a year
23 hours ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Team leadership

Full Job Description

Operations Manager – Client Services & Dispatch

Excel Courier | Ashburn, VA | Full Time | On-Site

Position Summary
The Operations Manager – Client Services & Dispatch leads the Client Services and Dispatch teams, with primary accountability for personnel management, team development, and operational process ownership of these functions. Build, scale, and hold accountable high-performing teams that deliver service quality to customers. Partner with the operations management team to ensure end-to-end service delivery.

Essential Functions (Duties and Responsibilities)
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Service-quality accountability. Serve as the primary point of accountability for service-quality outcomes delivered by the Client Services and Dispatch functions.
Build and scale teams. Build and scale the Client Services and Dispatch teams in line with business growth, including workforce planning, hiring, onboarding, role design, staffing requirements, selection, and recommend termination.
Develop people and culture. Develop team members through coaching, mentoring, skills development, and career-path planning; guide employees in handling difficult or complex problems and resolving escalated complaints or disputes. Foster a positive, collaborative team culture using strong interpersonal and communication skills across all levels of the organization.
Performance standards and accountability. Establish clear performance.
standards and accountability mechanisms; conduct regular performance reviews, coach through performance issues, and hold team members to defined expectations.
Process ownership and daily operations. Own and continuously improve the processes within Client Services and Dispatch; maintain metrics, reports, process documentation, customer service logs, and training records; prepare work schedules and assign specific duties.
Compliance and oversight. Monitor operations to ensure staff compliance with administrative policies and procedures, safety rules, contracts, and government regulations.
Cross-functional collaboration. Collaborate with the operations management team, to formulate and implement cross-functional policies, procedures, goals, and objectives, including process and technology initiatives.

Work Environment
This job operates in a demanding, high stress, fast-paced call-center office setting, as well as occasional presence in a temperature-controlled warehouse. This position routinely uses standard office equipment such as computers, phones, and photocopiers.

Physical Requirements
While performing the duties of this job the employee is frequently required to walk, sit, hear, speak, hold, visually inspect, and utilize repetitive hand motions requiring finger dexterity and hand eye coordination. Employee must maintain a professional and customer-friendly demeanor, be able to work in a fast paced environment, handle stressful situations, occasionally lift and handle packages up to 50 lbs., and be able to visually distinguish primary colors.

Core Competencies
Team Leadership
Managing People / People Development
Performance Coaching & Accountability
Interpersonal Skills / Impact and Influence
Conflict Resolution
Change Management
Customer Service
Delegation
Problem Solving
Communication

Required Education and Experience

Five or more years of people-management experience leading and developing teams in a high volume, dynamic environment.
Demonstrated track record of scaling teams, building accountability structures, and developing direct reports.

Compliance Requirements
Successful completion of all required pre-employment screenings, onboarding requirements, and mandatory training programs, including background screening, drug screening, credit check, HIPAA training, TSA training, and other company-required certifications.

Job Type: Full-time

Pay: $98,040.00 - $144,840.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Apply Now

Refine Your Search

workforce manager jobs in arlington va

Operations Manager - Client Services & Dispatch

Training Manager

Portfolio Manager

Project Manager

Shift Supervisor

Operations Manager

Call Center Workforce Manager

Account Manager

Workforce Analyst

Learning & Workforce Capability Manager

Manager, Call Center Operations

District Manager

Custodial Manager

Manager, Product Management - Workforce & Intelligent Routing Data Product Manager

Sr. Manager Workforce Development

Resident Services Coordinator - Arlington

Client Development Manager

Recreation Manager I

Technical Workforce Planning Manager

Healthcare Workforce Advisory Senior Manager

I want to receive the latest job alert for workforce manager in arlington va

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