Top 119 Front desk manager Jobs in Arnold, Md

Hotel Director of Front Office
DoubleTree by Hilton Hotel Annapolis —Annapolis, MD
- $78,000 - $81,000 a year
- Microsoft Word
- Microsoft Excel
- Inventory management
- Free parking
Quick Apply
11d
Dog Groomer Receptionist / Shift Supervisor
Bark 'N' Bean —Annapolis, MD
- $17.21 - $17.53 an hour
- Part-time
- Customer service
- Mid-level
- Supervising experience
- Paid time off
- Employee discount
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Store Manager (General Manager) - Retail and Restaurant Operations
Royal Farms —Baltimore, MD
- $60,000 - $80,000 a year
- Full-time
- Background check
- Inventory management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Front Office Mgr
Doubletree BWI —Linthicum Heights, MD
- Full-time
- Mid-level
- Hotel
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Assistant General Manager
Springhill Suites Annapolis —Annapolis, MD
- Mid-level
- Hotel
- Front desk
- Paid holidays
- Disability insurance
Quick Apply
Queenstown Harbor Golf Resort | General Manager
Queenstown Harbor Golf Resort —Queenstown, MD
- $160,000 - $180,000 a year
- Sales
- Inventory management
- Senior level
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Kent Island Resort | Front Desk Manager
KENT ISLAND RESORT —Stevensville, MD
- $50,000 - $58,000 a year
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Mid-level
- Paid time off
- Vision insurance
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Office Manager
Clearway Pain Solutions —Columbia, MD
- $60,000 - $65,000 a year
- Full-time
- Mid-level
- Organizational skills
- 1 year
- AD&D insurance
- Disability insurance
Quick Apply
General Manager
Marriott International, Inc —Annapolis, MD
- $125,000 - $135,000 a year
- Full-time
- Residential
- Hotel
- Mentoring
- Health insurance
- Dental insurance
Medical Receptionist
Mercy Medical Center —Baltimore, MD
- $17.83 - $26.75 an hour
- Full-time
- Hospital
- High school diploma or GED
- Data entry
- 403(b) matching
- Paid holidays
12d
Patient Service Associate
Mercy Medical Center —Baltimore, MD
- $17.83 - $26.75 an hour
- Full-time
- Hospital
- High school diploma or GED
- Data entry
- 403(b) matching
- Paid holidays
Information Desk Receptionist
Mercy Medical Center —Baltimore, MD
- $17.00 - $23.80 an hour
- PRN
- Microsoft Excel
- Microsoft Outlook
- Hospital
- 403(b) matching
- Paid holidays
Front Office Coordinator - Arnold, MD
Pivot Physical Therapy —Arnold, MD
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
Patient Service/Front Desk Coordinator
MyEyeDr. —Annapolis, MD
- $17.15 - $20.15 an hour
- Weekends as needed
- Administrative experience
- Computer skills
- Communication skills
- Paid holidays
- Health insurance
Medical Office Receptionist
All Star Pain Management And Regenerative medicine —Annapolis, MD
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
8d
Administrative Assistant / Receptionist
GOODWILL IND OF THE CHESAPEAKE INC —Baltimore, MD
- $19.38 an hour
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
Receptionist
Covenant Annapolis MSO, LLC (15076) —Annapolis, MD
- Full-time
- Inventory management
- HIPAA
- High school diploma or GED
Receptionist (NE)
Saint Marys Catholic Church —Annapolis, MD
- $15 an hour
- Part-time
- Office
- High school diploma or GED
- Communication skills
- 403(b)
- Paid sick time
Assistant Front Office Manager
Marriott Baltimore Inner Harbor —Baltimore, MD
- $24 an hour
- Full-time
- Military
- Computer literacy
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
2d
Guest Service Representative (FT) - Graduate by Hilton Annapolis
Schulte Companies —Annapolis, MD
- $16.50 an hour
- Full-time
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
5d

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front desk manager jobs near arnold, md

Hotel Director of Front Office

DoubleTree by Hilton Hotel Annapolis
Annapolis, MD

Quick Apply

Job Details

$78,000 - $81,000 a year
11 days ago

Benefits

Free parking

Qualifications

Customer communication
Staff supervision
Team leadership
Managing hospitality teams
High school diploma or GED
Receptionist experience within hospitality industry

Full Job Description

We’re in search of a hotel front desk manager that will provide exceptional service, so every guest who stays with us becomes a repeat customer. You’ll be the face of the operation and the first person guests see when they come through the doors. You’ll be responsible for supervising staff, interacting with guests, and ensuring our high standards for customer satisfaction are met. If you have 1 year of previous hospitality experience and you’re looking for a leadership opportunity on an already fantastic team, apply now!
Compensation:

$78,000 - $81,000 yearly

Responsibilities:

Previous hotel front desk management experience required.
Oversee all Front Office operations, including guest service (check-in/check-out), room inventory, product quality, cost control, profitability, and department management.
Respond to guest requests, problems, complaints, and accidents promptly and courteously, ensuring follow-up to ensure satisfaction and addressing service trends.
Maximize room revenue and occupancy by reviewing daily status, analyzing rate variances, and monitoring credit reports. Take action on high-balance guests and manage no-show revenue.
Monitor and develop associate performance, including scheduling, counseling, evaluations, and providing recognition. Ensure all staff are knowledgeable about hotel services, events, and policies.
Implement marketing and up-selling strategies to increase room occupancy and revenue. Ensure associates are courteous, helpful, and knowledgeable.
Prepare employee schedules based on forecasts and productivity needs. Present the Wage Progress Report to the General Manager weekly and ensure smooth shift transitions.
Ensure compliance with hotel policies and regulations, maintain master key control, and ensure accurate room status communication.
Prepare and review reports related to Front Office operations, including revenue, occupancy forecasts, financial reconciliations, and room revenue.
Supervise Night Audit, monitor reports, and ensure accuracy in financial documents like credit card balances, cash reconciliation, and room revenue.
Enforce cash-handling policies, verify cashier’s deposits, and ensure proper uniform standards for Front Office staff.
Train, cross-train, and retrain all Front Office personnel. Participate in the selection of staff and ensure that all are proficient in systems, software, and guest service.
Manage communication within the department, including efficient use of radios and ensuring timely delivery of messages, packages, and mail.
Monitor VIP guests and special requests to ensure their satisfaction and maintain an organized and comprehensive filing system for all related documentation.
Assist in emergency procedures, collaborate with the General Manager and Engineering Department, and ensure proper preparedness across shifts.
Review payroll hours for Front Desk staff, ensuring timely submission to accounting and perform other duties as assigned by management.

Qualifications:

Over 2 years of experience in office management in the hospitality industry as a front desk supervisor or similar position
Applicants must have a high school diploma or GED
Proficient bookkeeping skills, including experience with Microsoft Word and Excel, strongly desired
Have superb communication skills, management skills, and multitasking skills
Prior hospitality experience of 1 year is required for this position

About Company

Off US-50 at 210 Holiday Court, Annapolis, Maryland 21401, we offer a free shuttle within five miles, including to Westfield Annapolis Mall, restaurants around Annapolis Town Centre, and the US Naval Academy. Enjoy free parking, our Olympic-sized pool, and dining at our on-site restaurant, Ports of Call. We’ll welcome you with a fresh DoubleTree Chocolate Chip Cookie.

Quick Apply

Refine Your Search

front desk manager jobs in arnold, md

Hotel Director of Front Office

Dog Groomer Receptionist / Shift Supervisor

Store Manager (General Manager) - Retail and Restaurant Operations

Front Office Mgr

Assistant General Manager

Queenstown Harbor Golf Resort | General Manager

Kent Island Resort | Front Desk Manager

Office Manager

General Manager

Medical Receptionist

Patient Service Associate

Information Desk Receptionist

Front Office Coordinator - Arnold, MD

Patient Service/Front Desk Coordinator

Medical Office Receptionist

Administrative Assistant / Receptionist

Receptionist

Receptionist (NE)

Assistant Front Office Manager

Guest Service Representative (FT) - Graduate by Hilton Annapolis

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