Top 130 Helpdesk support Jobs in Arvada, Co

Systems Administrator / Infrastructure Specialist
Ledgent Technology —Denver, CO
- $40 - $55 an hour
- Full-time
- 5 years
- Mid-level
- Office
- Free parking
- Disability insurance
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8d
Customer Experience Associate
Paw Prosper —Aurora, CO
- $50,000 - $60,000 a year
- Full-time
- Background check
- Google Workspace
- Mid-level
- Health insurance
- Dental insurance
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System Support Manager
Epic Personnel Partners, LLC —Brighton, CO
- $62,000 - $65,000 a year
- Full-time
- Mid-level
- SQL
- Team management
- Health insurance
- Dental insurance
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5d
Help Desk Support I
Software Technology Inc —Golden, CO
- Temporary
- Research
- Experience equivalent to degree accepted
- 1 year
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Help Desk Technician
Software Technology Inc —Golden, CO
- 8 hour shift
- Background check
- Office
- Windows
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Help Desk Technician
KPA —Lafayette, CO
- $33 - $36 an hour
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Windows
- Paid holidays
- Health insurance
7d
End User Computing Specialist II
Denver Health —Denver, CO
- $30.79 - $46.19 an hour
- Full-time
- Google Workspace
- Pass drug screening
- Mid-level
- Paid parental leave
- Paid holidays
9d
Desktop Technical Analyst (Hybrid Workplace From CO)
State of Colorado —Denver, CO
- $61,500 - $72,000 a year
- Full-time
- Hybrid work
- Background check
- Azure
- Pass drug screening
- Opportunities for advancement
3d
Service Desk L1
Sharp Solutions Inc —Denver, CO
- $43,000 - $45,000 a year
- Urgently hiring
- Windows
- Analysis skills
- Organizational skills
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9d
Help Desk Analyst
SI Solutions, LLC —Centennial, CO
- $64,300 - $71,400 a year
- Full-time
- Oracle
- Computer Science
- Mid-level
1d
Service Desk Technician
Arctiq —Denver, CO
- $70,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Quick Apply
11d
Help Desk Tier 2 Mac Windows.
Sharp Solutions Inc —Denver, CO
- $40 - $42 an hour
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
9d
Network Support II
COMTECH TELECOMMUNICATIONS —Broomfield, CO
- $30.12 - $34.93 an hour
- Full-time
- Pass drug screening
- Mid-level
- Windows
Quick Apply
Desktop Support Technician
Intratek Computer Inc —Louisville, CO
- Up to $27 an hour
- Contract
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Help Desk Support I
perfecta —Denver, CO
- Contract
- Research
- Entry level
- Commercial
Quick Apply
IT Help Desk Technician Level I
SW Automotive Management —Aurora, CO
- $22 - $27 an hour
- Email
- Dealership
- Research
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
5d
Desktop Support/Help Desk
perfecta —Denver, CO
- Mid-level
- Windows
- Communication skills
Quick Apply
Technology Solution Center Analyst
PNC Financial Services Group —Denver, CO
- $37,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Associate's degree
- Wellness program
- Health savings account
13h
IT Support Technician
SRS Acquiom —Denver, CO
- $31.25 - $36.06 an hour
- Weekends as needed
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Tier 1 Level II Lead.
Sharp Solutions Inc —Denver, CO
- $30 - $31 an hour
- Urgently hiring
- Microsoft Outlook
- Mid-level
- Supervising experience
Quick Apply

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Systems Administrator / Infrastructure Specialist

Ledgent Technology -
Denver, CO

Quick Apply

Job Details

Full-time | Contract
$40 - $55 an hour
8 days ago

Benefits

Free parking
Disability insurance
Dental insurance
Vision insurance
Employee discount
Credit union membership
Life insurance
Referral program

Qualifications

Cloud identity and access management (IAM)
IT user and group management
GPO
Small business experience
Internal employee customer service
Cloud service support
Desktop (troubleshooting support)
Azure AD
Customer support ticket management
Mentoring
SharePoint
UEM
Access control management
Desktop administration
Intune
Ticketing system technical support

Full Job Description

Location: Downtown Denver, CO (parking not provided)

Type: Contract to Hire

Schedule: M-F, 8am-5pm, 5 days onsite

Hourly Rate: $40 - $55/hour (depending on level of experience)

Reports to: IT Director

Position Summary

We are seeking a highly motivated Systems Administrator / Infrastructure Specialist to serve as a key member of our IT team supporting approximately 100 employees across multiple office locations. This role is ideal for a hands-on Microsoft infrastructure professional who thrives in a small-to-mid-sized business environment and enjoys wearing multiple hats.

The successful candidate will take ownership of the Microsoft 365 environment while supporting core infrastructure, identity management, endpoint administration, and SharePoint collaboration platforms. This individual will serve as a technical escalation point for the help desk team, mentor junior support staff, and work closely with leadership to improve operational efficiency, security, and user experience.

We're looking for a true "Swiss Army Knife" IT professional-someone comfortable moving between systems administration, cloud technologies, endpoint management, SharePoint administration, and Tier 2/3 support responsibilities as business needs require.

Key Responsibilities

Microsoft 365 & Cloud Administration

Administer and maintain the Microsoft 365 environment including Exchange Online, Teams, SharePoint Online, OneDrive, and licensing.
Manage Microsoft Azure and Entra ID (Azure AD) services, identity lifecycle management, and hybrid identity integrations.
Configure and maintain user accounts, groups, permissions, conditional access policies, and authentication methods.
Support Microsoft security best practices including MFA, role-based access controls, and endpoint security initiatives.
Participate in planning and execution of Microsoft cloud initiatives and technology upgrades.

Endpoint & Device Management

Administer Microsoft Intune for endpoint provisioning, policy management, device compliance, and security controls.
Manage Windows workstations and mobile devices throughout their lifecycle.
Support endpoint patching, software deployment, updates, and compliance monitoring.
Assist with endpoint security and Microsoft Defender-related initiatives.

Infrastructure Administration

Support Windows Server environments, Active Directory, DNS, DHCP, Group Policy, file services, and related infrastructure.
Assist with virtualization platforms, backups, disaster recovery processes, and overall infrastructure health.
Monitor system availability and proactively address performance and reliability issues.
Document systems, processes, configurations, and operational procedures.

SharePoint & Collaboration Services

Support and administer SharePoint Online sites, permissions, document libraries, and collaboration tools.
Assist departments with SharePoint content organization, document management, and intranet functionality.
Participate in file share to SharePoint migration initiatives.
Support governance, security, and user adoption efforts related to SharePoint Online.
Collaborate with business stakeholders to improve information sharing and document management processes.

Service Desk Leadership & Mentorship

Serve as the escalation point for Tier 2 and Tier 3 support issues.
Mentor junior help desk staff and assist in developing technical knowledge across the team.
Work tickets and provide hands-on support when necessary.
Contribute to knowledge base documentation, troubleshooting guides, and support procedures.
Deliver excellent customer service and maintain strong relationships with internal users.

Projects & Continuous Improvement

Participate in infrastructure modernization efforts and technology improvement projects.
Identify opportunities for automation, standardization, and operational efficiencies.
Partner with business units to understand requirements and recommend technology solutions.
Assist with IT security, compliance, and governance initiatives.

Required Qualifications

5+ years of experience in Systems Administration, Infrastructure Support, or Microsoft-focused IT environments.
Strong Microsoft 365 administration experience in a small-to-mid-sized business environment.
Experience administering Microsoft Intune and modern endpoint management solutions.
Strong knowledge of Entra ID (Azure AD), Active Directory, Group Policy, and identity management.
Experience supporting Microsoft Azure infrastructure and services.
Ability and willingness to perform hands-on Tier 2/3 Help Desk support while mentoring junior staff.
Working knowledge of Windows Server administration and core infrastructure technologies.
Experience with ticketing systems and IT service management practices.
Strong troubleshooting, communication, and customer service skills.
Self-motivated professional with a proactive, "get stuff done" mentality.

Preferred Qualifications

Experience administering SharePoint Online in a business environment.
Experience migrating file shares or legacy content repositories into SharePoint Online.
Experience supporting intranet platforms and collaboration technologies.
Knowledge of PowerShell scripting and automation.
Familiarity with Microsoft Defender, Conditional Access, and modern security frameworks.
Exposure to Microsoft Power Platform tools such as Power Automate and Power Apps (nice to have).
Microsoft certifications such as:
- Azure Administrator Associate
- Microsoft 365 Administrator
- Modern Desktop Administrator
- Azure Fundamentals (AZ-900)
- Security+ or related certifications

Benefits:

At Ledgent Technology, we prioritize our contractors, whom we proudly call Ambassadors. Our commitment to you is demonstrated through a comprehensive benefits program that stands out in the temporary staffing industry. We annually review and update our vendor relationships to ensure we provide the most cost-effective benefits options. Our Ambassadors are eligible for a wide range of benefits, including:

Minimum Essential Coverage (MEC) Plan
Basic and enhanced hospital indemnity plans
Dental and vision coverage
Accident and critical illness plans
Term life insurance
Short-term disability plan
Direct deposit/pay card options
Credit union membership
Employee discount clubs
Referral bonuses
Training and coaching
Specialized recognition programs

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

Quick Apply

Refine Your Search

helpdesk support jobs in arvada, co

Systems Administrator / Infrastructure Specialist

Customer Experience Associate

System Support Manager

Help Desk Support I

Help Desk Technician

Help Desk Technician

End User Computing Specialist II

Desktop Technical Analyst (Hybrid Workplace From CO)

Service Desk L1

Help Desk Analyst

Service Desk Technician

Help Desk Tier 2 Mac Windows.

Network Support II

Desktop Support Technician

Help Desk Support I

IT Help Desk Technician Level I

Desktop Support/Help Desk

Technology Solution Center Analyst

IT Support Technician

Tier 1 Level II Lead.

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