Top 4466 Customer specialist Jobs in Ashburn, Va

Collections Specialist
Northwest Federal Credit Union —Herndon, VA
- $19.15 - $32.53 an hour
- Full-time
- Microsoft Excel
- Research
- Office
- Paid holidays
- Disability insurance
Customer Care Representative
ASE —Leesburg, VA
- $21 - $22 an hour
- Full-time
- Remote
- Computer literacy
- Writing skills
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
Customer Success Specialist
Zoomph —Reston, VA
- $60,000 - $65,000 a year
- Full-time
- Remote
- Bachelor of Science
- Mid-level
- Analysis skills
Quick Apply
Patient Service Representative
Inova Health System —Fairfax, VA
- Full-time
- Remote
- Microsoft Excel
- Pediatrics
- Experience equivalent to degree accepted
- Wellness program
- Paid parental leave
2d
Data Entry Specialist
XpresCheck —Dulles, VA
- $22 an hour
- Weekends as needed
- Microsoft Outlook
- Customer service
- Computer literacy
- 401(k) matching
Quick Apply
Front Office Specialist
Concentra —Sterling, VA
- $19.94 - $25.93 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Commuter assistance
- Disability insurance
Audiologist
ENT & Allergy Specialist of Shady Grove —Rockville, MD
- $80,000 - $100,000 a year
- Part-time
- Private practice
- Doctoral degree
- Master's degree
- Continuing education credits
- Health savings account
Quick Apply
Behavioral Health Specialist (BHS) (FT, PT, Pool/PRN, Days)
Connections Health Solutions —Leesburg, VA
- $21.56 - $25.44 an hour
- Part-time
- Background check
- CPR Certification
- Vital signs
- Paid parental leave
- Health savings account
Pediatric Dentist Associate
Elite Pediatric Dentistry —Falls Church, VA
- $1,000 - $1,400 a day
- Part-time
- Dental office
- HIPAA
- Mid-level
- Continuing education credits
- Health insurance
Quick Apply
ABA Therapist
Ivymount —Potomac, MD
- $35,673 a year
- Full-time
- Classroom
- Experience working with individuals with developmental disabilities
- Applied behavior analysis
- Health insurance
- Dental insurance
Quick Apply
Endodontist
Bright Now! Dental —Herndon, VA
- $1,800 - $2,000 a day
- Dental office
- Doctoral degree
- Surgery
- Health savings account
- Disability insurance
Home Weekly Class A CDL Truck Driver - Flatbed
Western Express —Ashburn, VA
- Up to $0.75 per mile
- Urgently hiring
- No experience needed
- CDL A
- Flatbed truck
- Health insurance
- Dental insurance
Quick Apply
Dell Federal Partner Technical Lead
FCN Inc. —Rockville, MD
- From $170,000 a year
- Full-time
- Hybrid work
- Background check
- 7 years
- Azure
- Paid holidays
- Disability insurance
Quick Apply
8d
Licensed Practical Nurse (LPN) (FT, PT, Pool/PRN)
Connections Health Solutions —Leesburg, VA
- $2 - $40 an hour
- Part-time
- Background check
- Nursing
- Adults
- Paid parental leave
- Health savings account
Quick Apply
Home Weekly Class A CDL Truck Driver - Flatbed
Western Express —Sterling, VA
- Up to $0.75 per mile
- Urgently hiring
- No experience needed
- CDL A
- Flatbed truck
- Health insurance
- Dental insurance
Quick Apply
Behavioral Health Specialist (BHS) (FT, PT, Pool/PRN, Nights)
Connections Health Solutions —Leesburg, VA
- $21.56 - $25.00 an hour
- Part-time
- Background check
- CPR Certification
- Vital signs
- Paid parental leave
- Health savings account
Quick Apply
Home Weekly Class A CDL Truck Driver - Flatbed
Western Express —McLean, VA
- Up to $0.75 per mile
- Urgently hiring
- No experience needed
- CDL A
- Flatbed truck
- Health insurance
- Dental insurance
Quick Apply
Fitness Sales Specialist
D1 Falls Church —Falls Church, VA
- $15 - $25 an hour
- Part-time
- 1 year
- Communication skills
- Entry level
- Paid time off
Quick Apply
7h
Regional Director of Physical Therapy - Northern Virginia & Rockville, MD
ReEnvision Physical Therapy —Arlington, VA
- $98,000 - $110,000 a year
- Full-time
- Physical & Rehabilitation Medicine
- Clinic
- In-person
- Health insurance
- Dental insurance
Quick Apply
5h
Home Weekly Class A CDL Truck Driver - Flatbed
Western Express —Fort Myer, VA
- Up to $0.75 per mile
- Urgently hiring
- No experience needed
- CDL A
- Flatbed truck
- Health insurance
- Dental insurance
Quick Apply

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customer specialist jobs near ashburn, va

Collections Specialist

Northwest Federal Credit Union -
Herndon, VA

Apply Now

Job Details

Full-time
$19.15 - $32.53 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Parental leave
Vision insurance
Life insurance

Qualifications

Customer communication
Confidential information handling
Microsoft Excel
Compliance with loan regulations
Word embeddings
High school diploma or GED
Documentation tools
Data interpretation
Productivity software

Full Job Description

Overview:

The Collections Team oversee's the critical and time-sensitive effort of settling delinquent loans or negative accounts while helping the credit union mitigate financial losses. In the role as a Collections Specialist, team members recover past due payments on auto loans, credit cards, signature loans, lines of credit and negative savings accounts. This role also includes the ability to be able to negotiate with members as well as work to find alternative payment solutions in order to keep delinquency low in order to mitigate loss.

Responsibilities:

Manage collection efforts on delinquent employee and member accounts and maintain acceptable delinquency rates
Communicate with members regarding past due accounts via telephone and/or written correspondence
Utilize skip tracing tools and techniques such as credit reports, software applications, and web-based searches
Ensure compliance with all federal and state regulations as it pertains to collections, loss mitigation and default processing
Negotiate acceptable payment arrangements
Research and resolve discrepancies
Handle a high volume of incoming and outgoing calls on a daily basis
Recommend accounts for charge off
Escalate accounts to management when the member is unwilling or unable to pay when necessary
Performs other related duties as assigned
Remains cognizant of and adheres to NWFCU polices and procedures as well as regulations pertaining to the Bank Secrecy Act (BSA)

#NWFCU1

Qualifications:

High school diploma or equivalent
Minimum 1 year of collections, banking, call center or customer service experience
- Experience working in a financial institution in a branch, call center, or retail environment may be substituted for collections experience
Ability to work flexible hours based on business needs: Monday - Friday 8AM–4:30PM
- Includes a rotational shift once every 5 weeks of Saturday 9AM–1PM and a 10:30AM-7PM shift during the week
Ability to work effectively on-site in our Herndon, VA headquarters and equally effectively remotely
Ability to use standard office equipment and systems; working knowledge of Microsoft Office products, especially Word and Excel
Effective oral and written communication skills
Ability to review and analyze or interpret data and documentation and to make decisions regarding subsequent actions
Working knowledge of FDCPA (Fair Debt Collection Practices Act) and TCPA (Telephone Consumer Protection Act)
Accuracy and detail orientation
Effective negotiation skills
Ability to think strategically
Ability to maintain confidentiality
Ability to interact effectively with all levels of the organization and with members

Additional Compensation:

Northwest Federal offers a comprehensive and inclusive benefits program, which includes medical, dental and vision plans for you and your family, 4 weeks paid vacation, 12 paid holidays, 24 hours of paid volunteer time, parental leave, company paid disability and life insurance, and a generous 401(k) plan with up to 7% employer match.

Base compensation for this role ranges from $19.15 – $32.53 hourly, depending on experience and qualifications.

EEO Notice:

Northwest Federal Credit Union is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.

NWFCU complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department at 703-709-8900 or [email protected]

Apply Now

Refine Your Search

customer specialist jobs in ashburn, va

Collections Specialist

Customer Care Representative

Customer Success Specialist

Patient Service Representative

Data Entry Specialist

Front Office Specialist

Audiologist

Behavioral Health Specialist (BHS) (FT, PT, Pool/PRN, Days)

Pediatric Dentist Associate

ABA Therapist

Endodontist

Home Weekly Class A CDL Truck Driver - Flatbed

Dell Federal Partner Technical Lead

Licensed Practical Nurse (LPN) (FT, PT, Pool/PRN)

Home Weekly Class A CDL Truck Driver - Flatbed

Behavioral Health Specialist (BHS) (FT, PT, Pool/PRN, Nights)

Home Weekly Class A CDL Truck Driver - Flatbed

Fitness Sales Specialist

Regional Director of Physical Therapy - Northern Virginia & Rockville, MD

Home Weekly Class A CDL Truck Driver - Flatbed

I want to receive the latest job alert for customer specialist in ashburn, va

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