Top 13 Desktop support technician ii Jobs in Ashburn, Va

IT Desktop Support Technician II
NTT Ltd —Arlington, VA
- $84,216 - $126,324 a year
- Full-time
- 5 years
- Mid-level
- Bachelor's degree
- Health savings account
- AD&D insurance
Help Desk Specialist II (Tier II – Advanced Support)
Aretec Inc —Ashburn, VA
- Weekends as needed
- Remote
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Tier 2 MSP Support Technician / Systems Administrator
Aris Search —Ashburn, VA
- $70,000 - $80,000 a year
- Full-time
- Azure
- Mid-level
- Office
Quick Apply
Help Desk Technician - Tier 2 (MSP)
Solvere One/HouseCall —Dulles, VA
- $60,000 - $75,000 a year
- Full-time
- Google Workspace
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Senior Help Desk Technician II
Contact Government Services, LLC —Chantilly, VA
- $108,000 - $156,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
IT Support Administrator II
Everseen —Dulles, VA
- Full-time
- Hybrid work
- English
- Mid-level
- Office
End User Support Technician Tier 2
designDATA —Gaithersburg, MD
- Full-time
- Mid-level
- Office
- Windows
Tier 2 Support - Team Lead
Evolver Inc —Reston, VA
- Weekends as needed
- Remote
- Background check
- Windows
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Systems Administrator (Tier 2 Desktop Support)
WILLIAM C BROWN INC (WCBinc) —Springfield, VA
- Full-time
- Mid-level
- Office
- Scripting
Quick Apply
Tier II Deskside Technician (Mid-level)
Empower AI Inc. —Falls Church, VA
- Full-time
- 5 years
- Research
- Mid-level
9d
NIH Executive Support Service Desktop Engineer (Level II)
Key Concepts Knowledgebase LLC —Bethesda, MD
- Full-time
- Mid-level
- Analysis skills
Quick Apply
NIH Desktop Engineer (Level II)
Key Concepts Knowledgebase LLC —Bethesda, MD
- Full-time
- Mid-level
- Analysis skills
Quick Apply
NIH Desktop Engineer MacOS (level II)
Key Concepts Knowledgebase LLC —Bethesda, MD
- Full-time
- Mid-level
- Analysis skills
Quick Apply

Discover related jobs

Based on your search for desktop support technician ii jobs.

Systems Administrator
General Dynamics Information Technology —Springfield, VA
The Systems Administrator will work closely with both on site and remote users to coordinate site visits and upgrades, provide on-site and remote resolution…
$107,744 - $112,700 a year
Desktop Support Technician
L3Harris Technologies —Ashburn, VA
The technician will work closely with engineering and manufacturing teams to integrate IT solutions with operational systems, ensure data integrity, and…
$59,000 - $127,000 a year
2d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Involves user support on software and hardware from base offices or on-site and field desktop locations (main campus, regional sites, medical facilities).
Quick Apply
Desktop Support Technician II
iT1 —Columbus, OH
You'll provide hands-on and remote technical assistance, support executive leadership and VIP users, troubleshoot critical technology issues, and ensure…
Quick Apply
13d

Show more jobs in cities nearby

I want to receive the latest job alert for desktop support technician ii in ashburn, va

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician ii jobs near ashburn, va

IT Desktop Support Technician II

NTT Ltd -
Arlington, VA

Apply Now

Job Details

Full-time
$84,216 - $126,324 a year

Benefits

Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Direct client contact

Full Job Description

Req ID: 373071

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a IT Desktop Support Technician II to join our team in Arlington, Virginia (US-VA), United States (US).

Job Summary:
The Desktop Support Technician II provides specialized support for Prisoner Enrollment and Verification Stations (PEVS) within Mission and Site Support Services under the Service Delivery Line of Business, focusing on maintaining PEVS systems including PCs, fingerprint scanners, flatbed scanners, digital cameras, signature pads, and printers to ensure they are operational and support the Prisoner Operations Division with minimal disruptions. Leveraging expertise in hardware maintenance and diagnostics for PEVS systems, along with proficiency in Tier 2 troubleshooting and repair excluding parts costs, this role conducts diagnostics, attempts repairs, and replaces faulty devices with government furnished equipment (GFE), configuring them to maintain service levels. Installs devices as part of managed services, while handling asset disposition per government requirements and exercising warranty activities for manufacturer-covered devices. Strong problem-solving skills, familiarity with warranty management and vendor coordination, ability to configure, install, and test new hardware and applications for PEVS, combined with experience in MACD processes and excellent customer service skills, enable proactive monitoring, timely on-site or remote assistance, and alignment with comprehensive IT support goals to maximize productivity across sites.

Job Duties:

Expertise in hardware maintenance and diagnostics for PEVS systems
Proficiency in Tier 2 troubleshooting and repair
Familiarity with warranty management
Strong problem-solving skills
Experience with MACD (Move, Add, Change, Delete) processes
Excellent customer service and communication skills

Basic Qualifications:

Minimum 5 years of experience with roles/responsibilities related to customer service or processing/intake of persons.
Bachelor's degree, One-and-one- half (1.5) years of additional experience can substitute for one (1) year of a typical degree program.
Ability to obtain a Public Trust

NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $84,216 - $126,324. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. If the position offered in temporary, the position will not be eligible for incentive compensation. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and ADD insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in RD.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Apply Now

Refine Your Search

desktop support technician ii jobs in ashburn, va

IT Desktop Support Technician II

Help Desk Specialist II (Tier II – Advanced Support)

Tier 2 MSP Support Technician / Systems Administrator

Help Desk Technician - Tier 2 (MSP)

Senior Help Desk Technician II

IT Support Administrator II

End User Support Technician Tier 2

Tier 2 Support - Team Lead

Systems Administrator (Tier 2 Desktop Support)

Tier II Deskside Technician (Mid-level)

NIH Executive Support Service Desktop Engineer (Level II)

NIH Desktop Engineer (Level II)

NIH Desktop Engineer MacOS (level II)

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for desktop support technician ii in ashburn, va

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected