Top 21 Patient advocate Jobs in Ashburn, Va

Patient Financial Advocate, Healthcare Financial Operations
Amazon.com Services LLC —Arlington, VA
- $57,400 - $86,100 a year
- Full-time
- Mid-level
- 3 years
- Analysis skills
- AD&D insurance
- Health insurance
Patient Navigator - Herndon, VA
HALO Diagnostics —Herndon, VA
- $25 - $32 an hour
- 8 hour shift
- Clean driving record
- BLS Certification
- HIPAA
- Health savings account
- Paid holidays
Quick Apply
Oncology Nurse Navigator Life With Cancer
Inova —Fairfax, VA
- Up to $10,000 per student
- Full-time
- Nursing
- Hospital
- Computer literacy
- Wellness program
- Health insurance
8d
Patient Navigator - Lansdowne, VA
HALO Diagnostics —Lansdowne, VA
- $25 - $32 an hour
- 8 hour shift
- Clean driving record
- BLS Certification
- HIPAA
- Health savings account
- Paid holidays
Quick Apply
Patient Navigator - Otolaryngology
MedStar Health —Washington, DC
- $20.57 - $36.27 an hour
- Full-time
- Hospital
- Administrative experience
- 1 year
Patient Liaison (HME)
AdaptHealth, LLC —Fairfax, VA
- $21 - $24 an hour
- Background check
- Hospital
- HIPAA
- Paid parental leave
- Health savings account
Quick Apply
Program Manager - Patient Support Services
Kikiktagruk Inupiat Corporation —Bethesda, MD
- $110,000 - $155,000 a year
- Extended hours
- 5 years
- Bachelor's degree
- Business Administration
- AD&D insurance
- Paid holidays
Quick Apply
Patient Navigator
HALO CENTERS LLC —Annandale, VA
- $25 - $32 an hour
- 8 hour shift
- Clean driving record
- Ability to walk for extended periods
- Writing skills
- Health savings account
- Paid holidays
Quick Apply
Patient Support Specialist
Capital Health and Management Partners —Manassas, VA
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Patient Navigator - Centerville, VA
HALO Diagnostics —Centreville, VA
- $25 - $32 an hour
- 8 hour shift
- Clean driving record
- BLS Certification
- HIPAA
- Health savings account
- Paid holidays
Quick Apply
Patient Navigator - Fairfax, VA
HALO Diagnostics —Fairfax, VA
- $25 - $32 an hour
- 8 hour shift
- Clean driving record
- BLS Certification
- HIPAA
- Health savings account
- Paid holidays
Quick Apply
Patient Navigator Float - Fairfax, VA
HALO Diagnostics —Fairfax, VA
- $25 - $32 an hour
- 8 hour shift
- Clean driving record
- BLS Certification
- HIPAA
- Health savings account
- Paid holidays
Quick Apply
Clinical Patient Support Representative
United Urology Group —Germantown, MD
- Full-time
- Vital signs
- HIPAA
- High school diploma or GED
- Dental insurance
- Tuition reimbursement
Quick Apply
3d
Patient Financial Service Support Coordinator III, Day Shift, Patient Financial Services
Adventist HealthCare —Gaithersburg, MD
- $19.54 - $27.21 an hour
- Full-time
- Microsoft Excel
- Medical office experience
- Pass drug screening
- Free parking
- AD&D insurance
Quick Apply
Oncology Nurse Navigator Breast Surgery
Inova Health System —Fairfax, VA
- Full-time
- Nursing
- Surgery
- RN License
- Wellness program
- Health insurance
Oncology Nurse Navigator Breast Surgery PRN
Inova Health System —Fairfax, VA
- Part-time
- Nursing
- Surgery
- RN License
- Wellness program
- Health insurance
Oncology Nurse (RN) Navigator Gastrointestinal Cancer
Inova Health System —Falls Church, VA
- Full-time
- Nursing
- RN License
- BLS Certification
- Wellness program
- Health insurance
Patient Family Liaison (per diem)
Capital Hospice dba Capital Caring —Falls Church, VA
- $30 an hour
- Part-time
- Background check
- Sales
- Mid-level
Quick Apply

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Administrative Business Partner
Google —Reston, VA
Assess and advocate for office space needs with some guidance. Schedule, maintain, and update calendar events, with some guidance.
$79,000 - $112,000 a year
2d
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2938)
Target —Sterling, VA
When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs. Create a welcoming experience by greeting guests as you…
From $17.50 an hour

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Patient Navigator (Northeast Region)
Genentech —Columbus, OH
The CMG Patient Strategy aims to create a holistic, cross-functional approach to deliver a best-in-class patient experience that aligns with the portfolio,…
$75,200 - $139,700 a year
5d
Patient Navigator
AndHealth —Columbus, OH
Schedule coaching calls, physician appointments, and lab visits. Assist Clinical Leadership with processing payments for contractors, vendors, and business-…
Quick Apply

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patient advocate jobs near ashburn, va

Patient Financial Advocate, Healthcare Financial Operations

Amazon.com Services LLC -
Arlington, VA

Apply Now

Job Details

Full-time
$57,400 - $86,100 a year

Benefits

AD&D insurance
Health insurance
Dental insurance
Flexible spending account
RSU
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Customer communication

Full Job Description

DESCRIPTION

Amazon is seeking a Patient Financial Services Specialist to join our Healthcare Financial Operations team. In this individual contributor role, you'll serve as the trusted voice for patients navigating complex billing and insurance questions, combining technical expertise with genuine empathy to deliver exceptional experiences.

You'll answer inbound patient inquiries and manage the team's work queues to ensure timely resolution. You'll also help develop performance metrics and support AI-driven improvements, including sentiment analysis for inquiry responses and self-service tools. Additionally, you'll train colleagues in effective patient interactions and queue management practices. You will play a key role in analyzing trends with patients and with the business at large and will work with cross functional teams to resolve these defects.

This role is ideal for someone who thrives in fast-paced environments, possesses exceptional communication skills, and is passionate about using technology and data to improve patient experiences. You'll influence team practices, drive operational excellence through efficient inquiry management, and contribute to AI initiatives—all while making a meaningful difference in patients' lives.

Key job responsibilities
In this strategic role, you'll answer inbound patient inquiries and actively manage the team's work queues to ensure timely resolution of patient billing and insurance questions. You'll handle complex escalations with empathy, working toward a 1-touch or no-touch resolution model that maximizes satisfaction while maintaining efficiency.

You'll develop new KPIs to measure team effectiveness, queue management efficiency, and patient satisfaction, using analytics to identify improvements. Your work will directly impact first contact resolution rates, response times, satisfaction scores, and operational efficiency.

You'll contribute to AI-driven initiatives, including sentiment analysis tools and self-service capabilities for zero-touch resolution. Working collaboratively, you'll develop training programs focused on empathetic patient interactions and effective inquiry management. You will work with cross functional teams to inform them of defects and trends so they can create root cause solutions upstream. You'll mentor colleagues on best practices for sensitive billing conversations, collect and analyze patient feedback, generate reports on key metrics for leadership, and develop strategic recommendations to support automation initiatives and process standardization.

BASIC QUALIFICATIONS

Bachelor's degree or equivalent
3+ years of professional experience
5+ years of healthcare customer service experience

PREFERRED QUALIFICATIONS

3+ years of creating process improvements with automation and analysis experience
3+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience
5+ years of healthcare revenue cycle experience in a hospital or physician setting

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, ARLINGTON - 57,400.00 - 86,100.00 USD annually
USA, VA, Arlington - 57,400.00 - 86,100.00 USD annually

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Refine Your Search

patient advocate jobs in ashburn, va

Patient Financial Advocate, Healthcare Financial Operations

Patient Navigator - Herndon, VA

Oncology Nurse Navigator Life With Cancer

Patient Navigator - Lansdowne, VA

Patient Navigator - Otolaryngology

Patient Liaison (HME)

Program Manager - Patient Support Services

Patient Navigator

Patient Support Specialist

Patient Navigator - Centerville, VA

Patient Navigator - Fairfax, VA

Patient Navigator Float - Fairfax, VA

Clinical Patient Support Representative

Patient Financial Service Support Coordinator III, Day Shift, Patient Financial Services

Oncology Nurse Navigator Breast Surgery

Oncology Nurse Navigator Breast Surgery PRN

Oncology Nurse (RN) Navigator Gastrointestinal Cancer

Patient Family Liaison (per diem)

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I want to receive the latest job alert for patient advocate in ashburn, va

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PREFERRED QUALIFICATIONS

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