Top 184 Service desk manager Jobs in Ashburn, Va

Data Center Project Manager
NTI Connect LLC —Manassas, VA
- $85,000 - $115,000 a year
- Full-time
- 5 years
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Senior Systems Engineer
MANTECH —Chantilly, VA
- Weekends as needed
- 5 years
- Office
- Windows
5d
Counter Manager
Shepherd Electric Company, LLC. —Frederick, MD
- From $65,000 a year
- Full-time
- Spanish
- ERP systems
- Mid-level
Quick Apply
Senior Manager, Service Desk
Everfox —Herndon, VA
- $163,900 - $198,300 a year
- Email
- Hybrid work
- Computer Science
- Office
- Analysis skills
- Paid time off
- 401(k) matching
11d
Help Desk Manager
Stanley Martin Homes, LLC —Reston, VA
- $110,600 - $128,600 a year
- 8 hour shift
- Experience equivalent to degree accepted
- Senior level
- Business
- Paid parental leave
- Health savings account
Quick Apply
3574 - Associate Service Desk Technician
NTT Global Data Centers —Ashburn, VA
- $36.88 - $47.93 an hour
- Full-time
- Mid-level
- 3 years
- Ability to climb stairs
- Disability insurance
- Health insurance
8d
Service Desk Manager
Alliance Defending Freedom —Lansdowne, VA
- $92,000 - $147,900 a year
- Computer science
- Computer Science
- Office
- Paid holidays
- Disability insurance
Quick Apply
Help Desk Manager
Integral —Tysons Corner, VA
- $120,000 - $135,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Mentoring
- Paid parental leave
- Paid holidays
Service Desk Manager
Johnson Donnell Cleaning —Ashburn, VA
- $20 - $33 an hour
- Part-time
- Microsoft Excel
- Azure
- SQL
- Health savings account
- Relocation assistance
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Service Desk Technician III
Ntiva —McLean, VA
- $75,000 - $85,000 a year
- Monday to Friday
- Remote
- Google Workspace
- Azure
- Computer Science
- Health savings account
- AD&D insurance
Quick Apply
4d
Help Desk Manager Level I
ActioNet —Rosslyn, VA
- Up to $165,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Analyst, Football Technology
Washington Commanders —Ashburn, VA
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Windows
2d
Lead Service Desk Manager
General Dynamics Information Technology —Bethesda, MD
- $140,250 - $189,750 a year
- Hybrid work
- 8 years
- Bachelor's degree
- Travel
- Paid holidays
- 401(k) matching
14d
5165 - Data Center IT Infrastructure Technician
NTT Global Data Centers —Ashburn, VA
- $33.00 - $47.12 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
- Disability insurance
- Health insurance
365 Admin and Help Desk Manager (5788)
Three Saints Bay, LLC —Manassas, VA
- $100,000 - $120,000 a year
- Hybrid work
- Background check
- Computer science
- 7 years
Quick Apply
IT Helpdesk Analyst
Nightwing Intelligence Solutions, LLC —Sterling, VA
- $55,000 - $106,000 a year
- Full-time
- Computer Science
- Bachelor of Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
Help Desk Technician - Tier 2 (MSP)
Solvere One/HouseCall —Dulles, VA
- $60,000 - $75,000 a year
- Full-time
- Google Workspace
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
3576 - Supervisor, L1 NOC
NTT Global Data Centers —Ashburn, VA
- $94,700 - $135,300 a year
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Windows
- Disability insurance
- Health insurance
8d
IT Service Desk Manager
Forterra —Clarksburg, MD
- $140,000 - $170,000 a year
- Full-time
- Computer science
- Computer Science
- Databases
- Paid parental leave
- Health savings account
Manager, End User Services
CFC —Dulles, VA
- $120,000 - $162,000 a year
- Full-time
- Office
- Senior level
- Leadership
- Health insurance
- Dental insurance
Quick Apply

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service desk manager jobs near ashburn, va

Data Center Project Manager

NTI Connect LLC -
Manassas, VA

Quick Apply

Job Details

Full-time
$85,000 - $115,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance
Prescription drug insurance

Qualifications

Managing projects

Full Job Description

National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space.

If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.

Job Summary:

The Project Manager I directs and supervises the work efforts of their assigned staff. This position executes the technical direction provided by Management regarding scope, deliverables, schedule, and budget for the project. The Project Manager is responsible for nurturing a positive client interface providing all project details to the client on a timely manner. The primary difference between this level and the Project Manager is the magnitude and scope (including cost and complexity) of assigned staff and/or projects. As well as the ability, through experience, to manage diverse and complex projects is a key factor.

Job Duties and Responsibilities:

Responsible for scheduling, forecasting, and tracking the project and team deliverables.
Manage and delegate workflow to maximize productivity.
Effectively be able to create work plans, manage resource planning, set & track goals, implement process improvement, and submit timely project reporting.
Develop project work plans and recovery plans to maintain project and objectives.
Develop and implement specific operating strategies to meet deliverables and differentiate Advantage Engineers in the marketplace.
Perform Quality Control reviews of documents and plans for accuracy and completeness.
Implement operational protocols to deliver and measure the quality of our services.
Accountable for the deployment of workload schedules, project execution, delivery within budget, and quality of all project elements.
Build, develop, improve, and expand relationships with key clients within the market.
Attend all necessary meetings and be the primary contact with your clients.
Listen to understand the needs of your client to implement process and/or schedule changes.
Maintain open and positive working relationships and enhance the image of the company for the development of additional business opportunities.
Provide constant and consistent feedback with your clients in order to continue building trust and project focus.
Submit Purchase Order (PO) requests to clients, work with clients to obtain PO, track work completed to invoice against PO, and regularly report to management.
Understand that client engagement and development is one of the most important aspects of the position.
Create an atmosphere of teamwork and collaboration, while fostering employee engagement.
Promote a sense of urgency within the team.
Regularly meet with each team member to review goals, progress, and KPls.
Actively coach and mentor your team members to insure employee growth and success.
Identify and solicit resources for training and employee education to ensure employees have sound knowledge on technical and business practices.
Foster the use of new/innovative concepts in the development of project designs and proposals.
Encourage your team to seek advice from technical experts in the industry to be more successful, efficient, and timely.
Review and approve time sheets, expense reports, and invoices for assigned employees.
Evaluate employee performance in accordance with company policy and job requirements.
Always promote a strong Safety Culture with staff and contractors.
Provide oversight and leadership for team members, consultants, and contractors to complete project assignments on schedule.

Job Knowledge, Skills, and Abilities:

Experience within the Telecommunication/Wireless industry preferred.
Proven ability to analyze financial reports and budgets to plan the course of the work effectively.
Proven aptitude to demonstrate knowledge and experience in strategic planning and development.
Proven experience leading, motivating, and communicating consistently with employees and clients.
PMP or equivalent certification preferred.

Education and Experience:

Must possess at least 5-7 years of experience in a project management role.
Possess a bachelor's degree in Business Management, Construction Management, or equivalent years of experience.

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.

NTI is committed to creating a workplace environment where every employee can strive for excellence. To achieve our workplace vision, we provide the following benefits:

Health/Dental/Vision/Prescription Plan: Health, dental, and prescription insurance are available on the 1st of the month following your start date.
Basic Life Insurance and Short-Term Disability Insurance are fully funded by the company.
401(k) Plan with Employer Matching immediate vesting.
10 Paid Holidays per year.

Equal Employment Opportunity Statement

The Company is an Equal Opportunity Employer and is committed to maintaining a workplace free from discrimination and harassment. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, military or veteran status, marital status, citizenship status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodation Statement

The Company is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants throughout the recruitment and employment process. Individuals who require accommodation to participate in the application process or perform the essential functions of the position should contact Human Resources.

Quick Apply

Refine Your Search

service desk manager jobs in ashburn, va

Data Center Project Manager

Senior Systems Engineer

Counter Manager

Senior Manager, Service Desk

Help Desk Manager

3574 - Associate Service Desk Technician

Service Desk Manager

Help Desk Manager

Service Desk Manager

Service Desk Technician III

Help Desk Manager Level I

Analyst, Football Technology

Lead Service Desk Manager

5165 - Data Center IT Infrastructure Technician

365 Admin and Help Desk Manager (5788)

IT Helpdesk Analyst

Help Desk Technician - Tier 2 (MSP)

3576 - Supervisor, L1 NOC

IT Service Desk Manager

Manager, End User Services

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