Top 2324 Director of customer service Jobs in Ashburn Va

Director of Admissions
Fusion Academy —Reston, VA
- $70,000 - $80,000 a year
- Full-time
- Background check
- Marketing
- Business development
- Commuter assistance
- Paid holidays
Director of Project Management
TECHNOGUARD INCORPORATED —Sterling, VA
- $100,000 - $120,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid holidays
- Disability insurance
Quick Apply
10d
Customer Service
TTM Technologies —Sterling, VA
- $49,753 - $78,642 a year
- Full-time
- Oracle
- Word processing
- Mid-level
- Health savings account
- Paid holidays
Customer Service Supervisor
DSV —Sterling, VA
- $60,000 - $80,000 a year
- Full-time
- Data analysis skills
- Mid-level
- Office
- Paid holidays
- Disability insurance
Customer Account Manager (Remote opportunity)
Nestlé USA —Arlington, VA
- $120,000 - $160,000 a year
- Remote
- Bachelor's degree
- Contracts
- Senior level
- Health insurance
- 401(k) matching
Customer Success Operations Manager
Meazure Learning —Vienna, VA
- Full-time
- Remote
- Google Workspace
- 5 years
- Senior level
- Dental insurance
- Vision insurance
Customer Success Manager
Everfox —Herndon, VA
- $93,400 - $127,900 a year
- Email
- Hybrid work
- Computer Science
- Writing skills
- Windows
- Paid time off
- 401(k) matching
Sr. Customer Success Manager
Everfox —Herndon, VA
- $123,600 - $165,600 a year
- Email
- Hybrid work
- Computer Science
- Writing skills
- Windows
- Paid time off
- 401(k) matching
Customer Support Lead
SteerBridge —Vienna, VA
- $100,000 - $115,000 a year
- Full-time
- Hybrid work
- Mid-level
- Supervising experience
- Bachelor's degree
- Paid holidays
- Health insurance
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Customer Success Manager (Hybrid)
ISI Enterprises —Herndon, VA
- $85,000 - $100,000 a year
- Full-time
- Hybrid work
- 3 years
- Continuous improvement
- Organizational skills
- Opportunities for advancement
Customer Success Specialist
Zoomph —Reston, VA
- $60,000 - $65,000 a year
- Full-time
- Remote
- Bachelor of Science
- Mid-level
- Analysis skills
Quick Apply
Associate Customer Success Manager, Scale
Expel —Herndon, VA
- $73,500 - $106,600 a year
- Remote
- Mid-level
- US work authorization
- Leadership
- Parental leave
Quick Apply
Customer Service Representative II, CDC INFO Operations - Remote
Maximus —Tysons, VA
- $17.75 - $24.16 an hour
- Weekends as needed
- Remote
- Microsoft Word
- Microsoft Outlook
- Computer literacy
4d
Customer Success Operations Manager
ProctorU Inc. —Vienna, VA
- Full-time
- Remote
- Google Workspace
- 5 years
- Senior level
- Dental insurance
- Vision insurance
Quick Apply
Customer Success Manager, Scale
Expel —Herndon, VA
- $93,900 - $136,200 a year
- Remote
- System design
- US work authorization
- Senior level
- Parental leave
Quick Apply
Director of Operations
Fairfax County Public Schools —Fairfax County, VA
- $128,853 - $197,980 a year
- Full-time
- 6 years
- Writing skills
- Research
12d
Data Center Account Ops Director
CBRE —Sterling, VA
- $180,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
14d
Sr. Customer Success Manager (TS/SCI Required)
Everfox —Herndon, VA
- $123,600 - $165,600 a year
- Email
- Hybrid work
- Computer Science
- Writing skills
- Windows
- Paid time off
- 401(k) matching
Enterprise Customer Success Manager
MariaDB plc —Fairfax, VA
- $70,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Customer Success Manager
IOTAP Inc. —Reston, VA
- Full-time
- Remote
- Mid-level
- Analysis skills
- Project management
Quick Apply

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Director of Admissions

Fusion Academy -
Reston, VA

Apply Now

Job Details

Full-time
$70,000 - $80,000 a year

Benefits

Commuter assistance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Business development management
Business development within education
Sales revenue Forecasting
Data visualization software proficiency
Customer relationship building
Referral-based lead generation
Presentation software
Bachelor's degree in communications
Sales analytics & reporting tools
Marketing
Student recruitment
Sales analysis
Sales referrals
Client rapport building
Bachelor's degree in business
Community resource utilization for student support
Performance Reporting
Metrics Reporting
Lead Conversion
Sales data analysis
Bachelor's degree in marketing
Salesforce Cloud
Business development
Business intelligence tools
Education
Sales growth strategy
Decision making
Industry trends
Special events experience
Sales revenue analysis

Full Job Description

The Director of Admissions plays a pivotal role in exceeding enrollment and revenue targets by driving professional referrals, conducting community outreach, and event planning. This position requires proficiency in consultative sales strategies. Central to the role is delivering high-quality service to families and professionals, ensuring a positive experience and fostering lasting engagement with Fusion Academy. The ideal candidate brings relevant experience, is aligned with Fusion’s mission, and thrives in a proactive, collaborative, and performance-driven environment.

What You’ll Do:

Drive the generation and conversion of direct family referrals from professionals in the community.

Develop and execute outreach strategies to cultivate professional partnerships and referrals within the community.

Plan, coordinate, and oversee engaging and curated campus and community events.

Own prospecting, outreach, and campus enrollment metrics.

Collaborate with regional and national sales and support teams.

Forecast sales, track and analyze performance by identifying trends, opportunities, and areas for improvement.

Utilize sales techniques and relationship-building strategies to increase engagement with families and professionals in the community.

Partner with the marketing team to align local outreach strategies, manage budget allocation, and maximize lead generation efforts.

Utilize Salesforce and other systems to ensure consistent and efficient outreach and accurate records.

Stay informed about industry trends, competitor offerings, and best practices in admissions and enrollment management.

Collaborate with campus leadership team to support operational needs, problem-solve emergent challenges, and ensure alignment with school-wide initiatives.

Connect families, students, and staff with professional and community resources to support their Fusion experience.

Identify potential partnerships in the community and coordinate with Fusion’s partnership teams to ensure a streamlined process.

As a part of the campus administrator team, maintain an on-site presence outside of community outreach activities.

Create and maintain a campus environment that delivers a highly personalized, premium experience for staff, students, families, and professional partners.

What We’re Looking For:

Bachelor’s Degree required, preferably in education, marketing, communications, business, or related field.

Previous experience in outreach, consultative sales, business development, and event planning.

Demonstrated success meeting or exceeding sales or enrollment targets in a performance-driven environment.

Experience in behavioral health, education, and community engagement is a plus

Ability to manage a sales pipeline and drive prospects from inquiry through enrollment with a consultative approach.

Experience in building and maintaining professional referral networks to drive company growth.

Excellent communication and interpersonal skills, able to build rapport and strong relationships with diverse audiences, and able to effectively represent the organization.

Proficient in data analysis and reporting, with the ability to leverage insights to inform decision-making and improve performance.

Strong leadership, problem-solving, and decision-making skills, with the confidence to take initiative and adapt to challenges.

Able to navigate challenges professionally while maintaining a strategic and solution-oriented approach.

Proficiency with CRM systems, presentation tools, and reporting software (Salesforce, Canva, Power BI)

Core competencies: adaptable, authentic, detail oriented, goal focused, high relationship drive, humility, sales performance mindset, self-driven, strategic thinker, team-player, multi-tasker!

Florida residents require level 2 background screening through https://info.flclearinghouse.com/.

Why Fusion?

At Fusion, we do school differently. Our 1-to-1 teaching model creates space for personalized learning, and our campuses are vibrant communities where every student is seen, heard, and celebrated. As Director of Admissions, you’ll have the unique opportunity to support families, build community, collaborate, grow, & change lives every day. Learn more about Fusion Academy HERE.

Benefits:

We offer a package for full-time employees which generally includes:

Medical, dental, and vision plans
Vacation time (for certain positions) in accordance with company policy and state law
Accident and life insurance as well as short- and long-term disability

In addition to the above items, full-time and part-time employees can generally participate in the following benefits:

Sick time and paid holidays in accordance with company policy
401(k) plan with company match, based on eligibility
Tax-advantaged commuter benefits
Employee assistance program

As Director of Admissions, you’ll be eligible for an uncapped annual bonus, targeting but not limited to 20% of your base salary, based on enrollment and campus performance against annual targets.

Work Authorization:

Employment is contingent upon authorization to work in the United States. We do not provide visa sponsorship for this role.

All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex. Qualified applicants who have access to or contact with students or the public, who are responsible for the safeguarding of others’ well-being, and who work with little supervision in close proximity to others will be required to complete a criminal history check once a contingent offer of employment is made. Applicants with arrest or conviction records will be considered for employment in accordance with local law. The nature and gravity of an offense, the length of time since the conviction, and the nature of the job in question are all considered, and criminal convictions do not automatically disqualify employment. Any discussion of criminal history will occur only after the background check is completed and a copy is provided to the applicant.

Min: USD $70,000.00/Yr. Max: USD $80,000.00/Yr.

Apply Now

Refine Your Search

director of customer service jobs in ashburn va

Director of Admissions

Director of Project Management

Customer Service

Customer Service Supervisor

Customer Account Manager (Remote opportunity)

Customer Success Operations Manager

Customer Success Manager

Sr. Customer Success Manager

Customer Support Lead

Customer Success Manager (Hybrid)

Customer Success Specialist

Associate Customer Success Manager, Scale

Customer Service Representative II, CDC INFO Operations - Remote

Customer Success Operations Manager

Customer Success Manager, Scale

Director of Operations

Data Center Account Ops Director

Sr. Customer Success Manager (TS/SCI Required)

Enterprise Customer Success Manager

Customer Success Manager

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