Top 3 Nova plastic surgery dermatology Jobs in Ashburn Va

Front Desk Coordinator
Nova Plastic Surgery Llc —Ashburn, VA
- Communication skills
- Entry level
Quick Apply
Medical Assistant
Nova Plastic Surgery Llc —Ashburn, VA
- Blood sampling
- Clinic
- Entry level
Quick Apply

Other jobs to consider

Find your next job by exploring related positions.

Front Desk Coordinator
Nova Plastic Surgery Llc —Ashburn, VA
Be able to redirect calls to the proper staff member as needed. Manage incoming and outgoing faxes. Be a warm welcome to the practice by greeting patients and…
Quick Apply
Medical Assistant
Nova Plastic Surgery Llc —Ashburn, VA
Cleaning and sanitizing rooms between patients to maintain a pristine and welcoming environment. Medical Assistants play a crucial role at NOVA Plastic Surgery…
Quick Apply

I want to receive the latest job alert for nova plastic surgery dermatology in ashburn va

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Front Desk Coordinator

Nova Plastic Surgery Llc
Ashburn, VA

Quick Apply

Job Details

Qualifications

Retail sales transactions
Retail customer service procedures
In-person patient registration
Correspondence management
Health insurance co-pays
Patient question and concern management
Maintaining an organized workspace
Phone communication
Processing cash transactions
Scanning
Assisting medical staff
Phone call screening
Credit card payment processing
Client invoicing
Records management
Fax machines
Physical inventory counts for inventory management
Medical record retrieval
Document imaging
Deposits
Clean workspace maintenance
Order processing
Documentation Handling
Faxing
Managing patient records
Payment processing in medical billing systems
Communication skills
Patient scheduling via phone
Retail purchasing
Entry level

Full Job Description

The Front Desk Coordinator plays a crucial role at NOVA Plastic Surgery and Dermatology, ensuring that the patient's experience is second to none. They are the face of the practice, responsible for handling patient requests and administrative tasks with excellence. The Front Desk Coordinator performs a variety of duties, demonstrating exceptional customer service skills, strong communication skills, attention to detail, and the ability to multitask effectively.

Responsibilities:

Check Patients In and Out

Be a warm welcome to the practice by greeting patients and offering refreshments
Ensure appropriate consents are filled out prior to the patient's appointment
Assist with patient questions
Assist patients browsing the retail displays
Ensure patient has their next appointment booked

Scheduling Appointments

Schedule appointments properly, ensuring that the appointment is booked with the correct provider, for the right treatment, with the proper allotment of time, and the proper spacing if the patient receives multiple treatments.
Contact the waiting list for last-minute openings and communicate scheduling gaps to Front Desk Manager and Clinical Manager as needed.
Adhere to office policies regarding cancellations and no-showed appointments
Confirm appointments that were booked online

Communicate specials and sales to patients

Billing & Payments

Input bills for products
Check applicable rewards points and apply to billing statements
Collect deposits for all appointments

Take payments
Take down insurance information and determine co-pay
Take pre-payments for surgical procedures
Add referral credits into patient charts
Manage online store payments and gift cards

Managing Incoming and Outgoing Calls

Demonstrate exceptional customer service skills over the phone.
Be an excellent source of information for patients calling in with inquiries.
Effectively manage patient requests relating to their records, scheduling, rescheduling, or cancelling appointments.
Be able to redirect calls to the proper staff member as needed.

Complete confirmation calls.
Return voicemails in a timely manner.
Call patients as directed by providers, medical assistants, and management.

Documentation and Handling Patient Records

Document all correspondence with patients

Scan documents into patient charts
Manage records requests

Inventory Management

Assist patients purchasing retail products
Count and restock inventory daily

Check in orders
Communicate with Front Desk Manager and Practice Manager when products/supplies are needed
Fulfill online store orders

Administrative Tasks

Manage incoming and outgoing faxes

Stay up to date on promotions, sales, etc.
Manage cash deposits.
Review applicable reports.
Complete daily tasks as assigned by the Front Desk Manager
Keep the waiting area clean and well stocked.

Quick Apply

Refine Your Search

nova plastic surgery dermatology jobs in ashburn va

Front Desk Coordinator

Medical Assistant

Other jobs to consider

I want to receive the latest job alert for nova plastic surgery dermatology in ashburn va

Job Seeker Tools

Employer Tools

Browse

Stay Connected