Position Title
Manager, LMS & Distance Learning
Position Type
Full Time Regular
Annual Schedule
12 months
Expected Work Schedule
Standard
Anticipated Days
Monday - Friday
Anticipated Hours
8:00 a.m. - 5:00 p.m. with occasional overtime
Anticipated Hours per Week
40
Work Location
A-B Tech Main Campus
Job Description Summary
Oversees the operation and strategic development of the learning management system and distance education technologies. Works closely with faculty and academic leaders to ensure these systems enhance teaching and learning. Leads roadmap, budgeting, vendor partnerships, and change readiness so these tools reliably support teaching, learning, accessibility, and student success. Supervises LMS & Distance Learning team, setting clear priorities, coordinating work, and ensuring the team has the resources and support to perform at a high level.
Duties
1. Leads team operations and professional growth through coaching, feedback, and clear expectations; translates learning-technology strategy into team goals that support academic priorities; ensures accountability and helps define standards and practices that improve service quality and student outcomes.
2. Sets the multi-year roadmap for the LMS and approved learning tools, aligned with academic goals, accessibility, privacy, and risk posture.
3. Owns and leads budget development and management for LMS and related technologies. Oversees the intake and prioritization of projects, guiding efforts from pilot to full rollout. Leads the development, negotiation and renewal of RFPs, SOWs, SLAs for LMS and related technologies.
4. Defines institutional standards (templates, minimum course expectations, data/identity guardrails) and sponsors their rollout. Oversees release/change readiness: sequences changes, sets go/no-go criteria and ensures faculty-facing communications and training land on time. Aligns distance-learning practices across all offerings to a single set of standards and support pathways, retiring legacy splits that create inconsistency.
5. Oversees vendor and SLA performance for learning platforms by setting expectations and KPIs, reviewing reports and escalations, and negotiating terms to align outcomes with academic and risk priorities; ensures every escalated issue has an owner, target date, and closure note, tracks progress through to resolution, communicates outcomes back to the original reporter, and monitors peer-institution advisories/known-issue trackers to coordinate proactive checks and mitigations.
6. Reviews proposed integrations and external tools for fit, compliance, interoperability, and total cost of ownership; chairs the intake/approval process with clear criteria and turnaround SLAs.
7. Coordinates disaster recovery and business continuity expectations for learning platforms (Recovery Point Objective and Recovery Time Objective targets, tabletop cadence) and verifies execution by platform administration and maintains external awareness (consortia, vendor roadmaps, peer benchmarks) and brings forward recommendations for timely adoption or risk mitigation.
8. Contributes to the College Vision, Mission, Values, and RISE statement.
9. Supports workforce diversity in all its aspects.
10. Performs other duties as assigned.
Minimum Requirements (Applicant must meet all of the minimum requirements)
1. Bachelor’s degree
2. Four years of full-time or equivalent work experience in the administration of a learning management system (LMS).
3. Experience supporting faculty in the design and troubleshooting of online/hybrid courses or similar experience.
4. Experience working across multiple groups of stakeholders to align goals.
Preferred Qualifications
1. Master’s degree.
2. Experience working in Canvas LMS.
3. Experience working in Moodle LMS.
4. Experience transitioning from one LMS to another LMS.
5. Experience with web accessibility.
6. Proficiency in a foreign language such as Spanish, an East Slavic language, and/or American Sign Language.
Special Instructions to Applicants
Applicant Should:
1. Read the following before submitting the Application:
- Application Selection Process
- Technical Support Tips
2. Upload Required Documents:
-
When applicable, upload the relevant transcript that correlates to the degree requirement in the minimum requirement or preferred qualifications with in the job posting. The transcript must show the individual courses taken and the degree that is conferred or awarded.
PLEASE NOTE: DIPLOMAS OR A COPY OF DEGREE IS NOT ACCEPTABLE INSTEAD OF TRANSCRIPT
If selected for hire:
If selected for hire, official sealed transcripts from an institution accredited by an accrediting agency recognized by the US Department of Education are required to be received a minimum of two business weeks before the first day of work.
- Transcripts outside of the United States, must be accompanied by an evaluation completed by a NACES recognized agency and received by Human Resources at least two weeks prior to the first day of work.
PLEASE NOTE: FAILURE TO COMPLY MAY RESULT IN THE WITHDRAWAL OF THE JOB OFFER.
Why Should I Work at A-B Tech?
A-B Tech is nestled in the mountains of Western North Carolina and has served as the region’s premier two-year college since our establishment in 1959.
With four locations, the College service area includes Buncombe and Madison Counties. We are a family of approximately:
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10,000 curriculum students
- 14,000 continuing education students
- 1,100 faculty & staff
We offer an array of programs to meet local workforce needs which culminate in:
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71 degrees
- 30 diplomas
- 122 certificates
A-B Tech is indicative of the modern comprehensive community college – providing innovative educational programming and collaborative community development.
If you are dedicated to student and community success, then we invite you to explore employment opportunities at A-B Tech. We hope you will consider joining the A-B Tech Trailblazer family!
A-B Tech Welcoming Culture (R.I.S.E)
A-B Tech commits to demonstrating an inclusive and welcoming culture of Respect, Integrity, Support, and Equity for Everyone.
This is evident by our RISE Committee, the Trailblazer RISE Award, and annual RISE projects including the Welcoming Classroom, Appreciative Advising, and more!
A-B Tech is looking for:
A person who shares our commitment to sustaining a workplace that offers equal employment opportunity for applicants and employees without discrimination based on race, color, national origin, citizenship, religion, sex, sexual orientation, gender identity or expression, pregnancy, disability genetic information/medical history, age, and/or veteran/military status. In addition, the College prohibits discrimination based on any characteristic or condition protected by law, but not specifically mentioned here.
