Top 3 Help desk manager Jobs in Asheville, Nc

IT Security & Support Manager
Robert Half —Candler, NC
- $130,000 - $160,000 a year
- 7 years
- Azure
- Computer Science
- Disability insurance
- Dental insurance
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IT Security and Support Manager
Southeastern Container —Candler, NC
- $106,800 - $160,200 a year
- 7 years
- Azure
- Computer Science
- Disability insurance
- Health insurance
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IT Security & Support Manager
Robert Half —Candler, NC
Partner with infrastructure, operations, and development teams to promote secure system design, assess technology risks, and support compliant architecture…
$130,000 - $160,000 a year
Quick Apply
IT Security and Support Manager
Southeastern Container —Candler, NC
Support secure design principles across manufacturing environments, including network segmentation and Purdue Model concepts.
$106,800 - $160,200 a year
Quick Apply

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Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
4d
Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for…
$25.66 - $30.06 an hour
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4d

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IT Security & Support Manager

Robert Half -
Candler, NC

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Job Details

$130,000 - $160,000 a year

Benefits

Disability insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Bachelor's degree
IT department experience

Full Job Description

We are looking for an experienced IT Security & Support Manager to lead cybersecurity operations and user support services in Asheville, North Carolina. This position combines strategic oversight with hands-on leadership, guiding security initiatives, strengthening service delivery, and promoting a reliable technology environment across the organization. The ideal candidate brings a strong background in cyber risk management, enterprise IT operations, and team leadership, with the ability to coordinate effectively across technical teams, business stakeholders, and external partners.

Responsibilities:

Oversee daily IT support activities and service management practices to ensure dependable, high-quality assistance for end users.
Design, implement, and refine the organization’s cybersecurity program in alignment with established security controls and governance standards.
Direct enterprise-wide vulnerability management, security event monitoring, and coordinated response efforts for identified threats.
Act as the lead decision-maker during cybersecurity incidents, driving containment, recovery, root-cause review, and formal documentation.
Work closely with third-party security providers, auditors, insurance representatives, and other external partners to support risk and compliance objectives.
Maintain and regularly validate incident response, disaster recovery, and business continuity plans to improve organizational resilience.
Champion security awareness efforts by developing and managing training programs that strengthen employee understanding of cyber risks and safe practices.
Manage help desk and support delivery functions, using service metrics and user feedback to improve responsiveness, efficiency, and overall experience.
Partner with infrastructure, operations, and development teams to promote secure system design, assess technology risks, and support compliant architecture across enterprise and manufacturing environments.
Lead, coach, and resource cybersecurity and IT support team members while tracking audit remediation activities to ensure timely corrective action.
Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related discipline; an advanced degree is preferred.
At least 7 years of progressive experience spanning cybersecurity, infrastructure, or broader IT operations.
Proven experience leading teams, major initiatives, or cross-functional programs in a technology environment.
Strong understanding of recognized security frameworks, security operations, and risk management principles.
Hands-on familiarity with tools and practices related to SIEM, EDR, IAM, and vulnerability management.
Working knowledge of Microsoft 365, Azure, and core cloud security concepts.
Understanding of IT service management methodologies, including ITIL-based support processes.
Experience supporting manufacturing or multi-site operations is preferred, along with authorization to work in the United States.

Technology Doesn't Change the World, People Do. ®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice .

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