Top 8 Intake representative Jobs in Asheville, Nc

Customer Service Representative
Mountain Projects —Canton, NC
- $45,942 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid time off
- Retirement plan
Quick Apply
3d
Administrative Assistant, Center for Academic Achievement
Asheville-Buncombe Technical Community College —Asheville, NC
- $20.12 an hour
- Part-time
- Computer literacy
- Public speaking
- Office
Customer Service Representative, Urgent Care Clinic
UNC Health —Pisgah Forest, NC
- Part-time
- Urgent Care
- High school diploma or GED
- In-person
3d
Behavioral Health Technician
Asheville Recovery Center —Asheville, NC
- From $18 an hour
- 8 hour shift
- Pass drug screening
- Ability to climb stairs
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Mental Health Professional III Intake
Mission Hospital —Asheville, NC
- Full-time
- Surgery
- Psychiatry
- In-person
- Employee stock purchase plan
- Disability insurance
Quick Apply
CNA Full Time
FLESHERS FAIRVIEW HEALTH CARE CENTER INC —Fairview, NC
- Full-time
- OSHA
- Nursing home
- English
Quick Apply
CNA Part Time
Fleshers Fairview Health Care Center —Fairview, NC
- Part-time
- OSHA
- Nursing home
- English
Quick Apply
PRN Onsite Patient Services Specialist
American Oncology Network, Inc. —Asheville, NC
- $16.91 - $28.20 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
3d

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Mental Health Professional III Intake
Mission Hospital —Asheville, NC
Preferred Experience: Experience in mental health or related field. Education assistance (tuition, student loan, certification support, dependent scholarships).
Quick Apply
Customer Service Representative, Urgent Care Clinic
UNC Health —Pisgah Forest, NC
The Urgent Care Customer Service Representative provides provides general clerical support and patient access support for an Urgent Care clinic by a range of…
3d

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Career Advancement Instructor
Godman Guild Association —Columbus, OH
Valid driver license and proof of insurance preferred. Clearly communicate program expectations, schedules, content, and benefits to prospective participants,…
From $55,000 a year
Quick Apply
7d
Patient Services Representative
Optum —Gahanna, OH
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without…
$16.15 - $28.80 an hour

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Customer Service Representative

Mountain Projects
Canton, NC

Quick Apply

Job Details

Full-time
$45,942 a year
3 days ago

Benefits

Paid time off
Retirement plan

Qualifications

High school diploma or GED

Full Job Description

Mountain Projects is seeking a friendly, compassionate, and customer-focused Customer Service Representative to serve as the first point of contact for clients, community members, and partners. The ideal candidate is committed to providing exceptional service, responding to inquiries, resolving concerns, and connecting individuals with the appropriate programs and resources. This position requires strong communication skills, professionalism, and the ability to work effectively in a fast-paced, team-oriented environment.

Key Responsibilities

Greet clients, visitors, and callers in a professional, courteous, and welcoming manner.
Respond to customer inquiries by phone, email, and in person, providing accurate information about programs, services, and policies.
Assist clients with completing forms, applications, and required documentation.
Direct customers to the appropriate department or staff member based on their needs.
Resolve customer concerns and complaints promptly while maintaining a high level of professionalism.
Maintain accurate records of customer interactions and update information in company databases.
Schedule appointments and coordinate follow-up communications as needed.
Process incoming and outgoing correspondence and maintain organized records.
Collaborate with internal departments to ensure timely and effective service delivery.
Protect the confidentiality of client and organizational information.
Perform general administrative and clerical duties as assigned.

Qualifications

High school diploma or equivalent required.
Previous experience in customer service, reception, administrative support, or a related role preferred.
Excellent verbal and written communication skills.
Strong interpersonal skills with the ability to interact respectfully with individuals from diverse backgrounds.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Strong organizational and time management skills.
Ability to multitask, prioritize responsibilities, and meet deadlines.
Ability to remain calm and professional when handling challenging situations.
Commitment to providing outstanding customer service.

Preferred Qualifications

Experience working in a nonprofit, community services, healthcare, or social services environment.
Familiarity with client intake procedures and case management software.
Bilingual language skills are a plus.

Physical Requirements

Ability to sit or stand for extended periods.
Frequent use of computers, telephones, and other standard office equipment.
Ability to occasionally lift office supplies or files weighing up to 25 pounds.

Benefits

Mountain Projects offers a competitive salary, comprehensive benefits package for eligible employees, paid time off, professional development opportunities, retirement benefits, and a supportive work environment dedicated to serving the community.

Equal Employment Opportunity

Mountain Projects is an Equal Opportunity Employer and is committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Quick Apply

Refine Your Search

intake representative jobs in asheville, nc

Customer Service Representative

Administrative Assistant, Center for Academic Achievement

Customer Service Representative, Urgent Care Clinic

Behavioral Health Technician

Mental Health Professional III Intake

CNA Full Time

CNA Part Time

PRN Onsite Patient Services Specialist

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