Top 3 Network support specialist Jobs in Asheville, Nc

IT Support Specialist In-Person Position
Appalachian Mountain Health —Asheville, NC
- $55,000 - $65,000 a year
- On call
- Background check
- Computer science
- Microsoft Outlook
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Asheville, NC
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule

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IT Support Specialist In-Person Position

Appalachian Mountain Health -
Asheville, NC

Quick Apply

Job Details

Internship
$55,000 - $65,000 a year

Qualifications

Computer operation
Customer communication
Microsoft Outlook
In-person customer service
Internal employee customer service
Computer hardware
Desktop applications

Full Job Description

Description:

The IT Support Specialist is an in-person position which provides technical assistance and support to staff across the organization to ensure reliable, secure, and efficient use of technology systems. This role is ideal for a motivated individual seeking to begin a career in healthcare IT, with opportunities to develop technical skills while supporting systems that directly impact patient care.

Background check and drug screen required.

*This is an in-person position.*

Requirements:

KEY ACCOUNTABILITIES

Essential Duties and Responsibilities

Provide first-level technical support for desktops, laptops, mobile devices, printers, and peripheral equipment
Assist users with account management, software, hardware, and network connectivity. Troubleshooting to support end-users with technical issues
Support electronic health record (EHR) systems and other healthcare applications under supervision
Create, manage, and document support tickets in the IT service management system
Install, configure, and update hardware and software according to organizational standards
Assist with user account setup, password resets, and access management
Follow and monitor healthcare data privacy and security requirements (e.g., HIPAA) in all IT activities including remote access infrastructure
Escalate complex issues to senior IT staff as needed
Participate in system upgrades, maintenance, and IT projects including network diagrams, procedures and user guides
Monitor network performance, identify potential issues, and assist in the implementation of adjustments to ensure optimal network operations. Maintain accurate documentation of procedures and solutions

EDUCATION/EXPERIENCE

Required:

Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience)
Basic understanding of computer hardware, operating systems (Windows and/or macOS), and common office applications, Outlook, Microsoft....
Strong customer service and communication skills, both verbal and written, with the ability to communicate technical concepts to non-technical users
Ability to follow procedures and work in a regulated environment. With the ability to work independently, self-motivated and proactive
Willingness to learn healthcare systems, terminology, and compliance requirements

Preferred:

Internship, coursework, or hands-on experience in IT support or help desk environments
Familiarity with network infrastructure components, including switches, routers, firewalls wireless access points, and healthcare applications or EHR systems
Basic knowledge of system administration on Windows platforms networking concepts and cybersecurity principles
Relevant certifications
Strong analytical and problem-solving skills with the ability to troubleshoot technical issues effectively
Attention to detail and documentation
Ability to prioritize tasks in a fast-paced environment
Team-oriented with a collaborative mindset
Professionalism and discretion when handling sensitive information

WORK ENVIRONMENT

Required travel to all AMH sites as needed
Primarily office or clinical environment
May require occasional after-hours or on-call support
Adherence to organizational safety and security policies

Quick Apply

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network support specialist jobs in asheville, nc

IT Support Specialist In-Person Position

Seasonal, Operations Technical Specialist (Part Time)

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