Registered Nurse (RN) – Outpatient Concierge
Medical Clinic
PrimeHealth Hendersonville
Hendersonville, NC
Full-Time | Monday–Friday | Outpatient | No Nights
Competitive Compensation & Benefits
Salary: $30.00–$34.00/hour, based on experience
PrimeHealth Hendersonville offers a competitive compensation and benefits package designed to attract
and retain exceptional healthcare professionals.
Benefits May Include:
Competitive hourly salary
Paid Time Off (PTO)
Paid holidays
HRA (Healthcare Reimbursement Account)
401(k) retirement plan with employer match
BLS/required certification support
Opportunities for professional growth and advancement
About PrimeHealth Hendersonville
PrimeHealth Hendersonville is a growing patient-focused outpatient concierge medical practice committed to providing high-quality, personalized healthcare in a professional and welcoming environment.
We believe excellent healthcare starts with an excellent healthcare team. Our goal is to create an environment where employees feel valued, supported, respected, and empowered to provide exceptional patient care.
We are seeking a compassionate, dependable, and clinically strong Registered Nurse (RN) to join our growing team.
Why Join PrimeHealth Hendersonville?
We are building a healthcare environment where:
Patients Come First
You will have the opportunity to develop meaningful relationships with patients and provide personalized care rather than working in a high-volume environment where patients can feel rushed.
Your Nursing Skills Matter
You will have opportunities to use your nursing assessment, education, triage, medication management, care coordination, and clinical judgment skills.
You Will Work as Part of a Team
Our providers, nurses, CMAs, front office team, and management work together to provide a seamless patient experience.
We Value Your Ideas
As a growing practice, our team members have an opportunity to contribute ideas, improve workflows, and help shape the future of the practice.
Work-Life Balance Matters
This is an outpatient Monday–Friday position with no routine overnight hospital shifts.
We Care About Our Employees
We want our team members to feel appreciated, supported, and proud of the care they provide every day.
Position Summary
The Registered Nurse will provide direct patient care and clinical support to providers and the clinical team.
The RN will perform nursing assessments, assist with patient visits and procedures, administer medications and treatments as ordered, provide patient education, respond to patient calls and electronic messages, assist with care coordination, and ensure accurate and timely documentation in the electronic medical record.
The RN will work closely with providers, CMAs, front office staff, and management to ensure patients receive safe, efficient, compassionate, and personalized care.
The primary work location will be PrimeHealth Hendersonville. Because PrimeHealth is a growing organization with multiple locations and evolving staffing needs, the RN may occasionally be asked to float to another PrimeHealth location to provide clinical coverage and support. Advance notice will be provided whenever reasonably possible.
Essential Responsibilities
Patient Care
Perform nursing assessments and obtain accurate patient histories.
Obtain and document vital signs and other clinical information.
Assess patients and communicate significant findings to the provider.
Assist providers with examinations, procedures, and treatments.
Administer medications, injections, vaccines, and treatments as ordered.
Monitor patients for adverse reactions and respond appropriately.
Perform wound care and other nursing treatments within scope of practice.
Assist with care coordination and follow-up.
Recognize changes in patient condition and promptly notify the provider.
Provide compassionate, respectful, patient-centered care.
Telephone Triage & Patient Communication
Respond to patient telephone calls and electronic messages.
Communicate test results and provider instructions as directed.
Coordinate referrals and follow-up care.
Communicate effectively with patients, families, providers, and team members.
Maintain professional, timely, and compassionate communication with patients.
Medication Management
Administer medications and injections according to provider orders.
Assist with medication reconciliation.
Maintain accurate medication documentation.
Monitor medication-related concerns and communicate appropriately with the provider.
Follow medication storage, handling, documentation, and safety requirements.
Athena EMR & Documentation
Maintain complete, accurate, and timely patient documentation.
Complete assigned Athena EMR work queues/buckets daily.
Document telephone calls, patient messages, medications, treatments, procedures, and follow-up.
Maintain accurate patient records.
Complete documentation in a timely manner to support patient care and billing.
Protect patient privacy and maintain HIPAA compliance.
Follow PrimeHealth documentation and clinical workflow standards.
Patient Education
Educate patients regarding medications, treatments, disease management, preventive care, and provider instructions.
Reinforce treatment plans and follow-up instructions.
Encourage patients to participate actively in their healthcare.
Provide clear and understandable education appropriate to the patient's needs.
Safety & Infection Prevention
Follow OSHA, CDC, infection prevention, and clinic safety requirements.
Follow hand hygiene and PPE procedures.
Follow sharps safety and blood/biohazard procedures.
Maintain a clean and safe clinical environment.
Participate in emergency response procedures.
Report patient safety concerns and incidents promptly.
Maintain required certifications and training.
Follow all PrimeHealth policies and procedures.
Clinical Office Support
Maintain and stock exam rooms.
Assist with clinical supply inventory.
Notify management of supply or equipment needs.
Maintain clinical equipment according to clinic procedures.
Assist with opening and closing clinical areas as assigned.
Support efficient patient flow.
Work collaboratively with the entire practice team.
Floating to Other PrimeHealth Locations
As a member of the PrimeHealth team, the RN may occasionally be asked to provide clinical coverage at another PrimeHealth location based on staffing needs, provider schedules, patient volume, vacations, or other operational requirements.
Responsibilities when floating may include:
Providing the same high-quality nursing care at another PrimeHealth location.
Supporting providers and clinical staff at the assigned location.
Adapting to different clinic workflows while following PrimeHealth standards.
Assisting with patient care, triage, medications, procedures, and documentation.
Maintaining patient privacy and safety at all locations.
Working cooperatively with the team at the assigned location.
Assisting with opening or closing responsibilities when assigned.
Reliable transportation and the ability to travel between PrimeHealth locations as needed are required.
Travel between locations will be based on operational needs, and advance notice will be provided whenever reasonably possible. Mileage reimbursement will be provided when applicable according to company policy.
Qualifications
Required
Current, unrestricted Registered Nurse (RN) license in North Carolina.
Graduate of an accredited nursing program.
Current BLS certification.
Strong clinical assessment and communication skills.
Excellent organizational skills.
Ability to prioritize multiple responsibilities.
Strong attention to detail.
Commitment to patient safety and quality care.
Ability to maintain patient confidentiality and HIPAA compliance.
Ability to work effectively with providers and multidisciplinary team members.
Reliable transportation and willingness to travel between PrimeHealth locations when needed.
Preferred
Previous outpatient, primary care, concierge medicine, or physician-office experience.
Athena EMR experience.
Telephone triage experience.
Medication administration and injection experience.
Care coordination experience.
Experience working in a growing medical practice.
Experience working across multiple clinic locations.
What We Are Looking For
Our ideal RN is:
Compassionate and patient-centered
Dependable and accountable
Clinically confident
Organized and detail-oriented
A strong communicator
Comfortable working independently
A positive team player
Adaptable and flexible
Comfortable working in a growing practice
Willing to help wherever needed
Comfortable floating between locations when necessary
Committed to excellent patient service
Professional and approachable
Someone who takes ownership of their work
Schedule
Full-Time
Monday–Friday
Daytime outpatient schedule
No routine overnight shifts
No routine hospital shifts
Primary location: PrimeHealth Hendersonville
Occasional floating to other PrimeHealth locations as needed
Schedule and location assignments will be based on patient care and operational needs
Professional Growth
PrimeHealth Hendersonville is a growing practice, and we believe in developing our team.
Depending on experience and practice needs, opportunities may include:
Clinical leadership
Preceptor responsibilities
Care coordination
Quality improvement
Staff education
Workflow development
Clinical training
Expanded nursing responsibilities
Opportunities to support multiple PrimeHealth locations
Physical Requirements
The RN must be able to perform the essential functions of the position, including standing and walking
throughout the clinic, assisting patients as needed, performing clinical procedures, and occasionally lifting or moving supplies or equipment.
Reasonable accommodations may be available for qualified individuals with disabilities.
Equal Opportunity Employer
PrimeHealth Hendersonville is an equal opportunity employer committed to maintaining a professional workplace based on respect, teamwork, integrity, inclusion, and excellent patient care.
Ready to Join Our Team?
If you are an experienced or motivated Registered Nurse looking for a rewarding outpatient position where you can build relationships with patients, use your clinical skills, and be part of a growing healthcare organization, we would love to hear from you.
Apply through Indeed with your current resume.
We look forward to meeting you and learning more about how you can contribute to the PrimeHealth
Hendersonville team.
Pay: $30.00 - $34.00 per hour
Work Location: In person
