Top 29 Emergency dispatch Jobs in Asheville Nc

Public Safety Communications Call Taker
Buncombe County Government —Asheville, NC
- $19.66 - $23.66 an hour
- 12 hour shift
- 18 years or older
- No experience needed
- High school diploma or GED
- On-the-job training
14d
Public Safety Telecommunicator (PST)/ PST Trainee
Buncombe County Government —Asheville, NC
- $19.66 - $25.32 an hour
- Full-time
- No experience needed
- High school diploma or GED
- Computer skills
- Paid holidays
- Flexible spending account
Security Assistant (Dispatcher)
US Veterans Health Administration —Asheville, NC
- $40,736 - $52,957 a year
- Overtime
- Background check
- Writing skills
- Pass drug screening
8d
Reservationist Scheduler
RATP Dev —Woodfin, NC
- $19.43 an hour
- Full-time
- Experience working with individuals with disabilities
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
1d
Public Safety Communications Supervisor
Buncombe County Government —Asheville, NC
- $25.77 - $31.01 an hour
- Full-time
- Management
- Mid-level
- 3 years
- Paid holidays
- Flexible spending account
Reservationist Scheduler
RATP Dev USA —Woodfin, NC
- $19.43 an hour
- Full-time
- Experience working with individuals with disabilities
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
13d
Communications Training Officer (CTO)
Buncombe County Government —Asheville, NC
- $25.77 - $31.01 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Mentoring
Traffic Management Specialist
AtkinsRéalis —Asheville, NC
- $20 - $22 an hour
- Weekends as needed
- Computer literacy
- English
- Research
- Employee stock purchase plan
- Disability insurance
Dispatch & Communications, Campus Police
Asheville-Buncombe Technical Community College —Asheville, NC
- $40,140 - $40,644 a year
- Email
- 18 years or older
- Mid-level
- Residential
- AD&D insurance
- Disability insurance
Driver Trainee
Waste Pro —Asheville, NC
- Full-time
- Clean driving record
- English
- Residential
1d
Police Telecommunicator
City of Hendersonville, NC —Hendersonville, NC
- $46,592 - $78,168 a year
- Full-time
- Background check
- Pass drug screening
- English
13d
AC Maintenance Technician
Strada Services LLC —Arden, NC
- Weekends as needed
- Clean driving record
- Customer service
- Basic math
- AD&D insurance
- Dental insurance
Commercial HVAC/ Refrigeration Junior Technician
TWC Services, Inc. —Asheville, NC
- Full-time
- Background check
- Customer service
- Mid-level
- Profit sharing
- Paid training
Quick Apply
10d
Public Safety Communications Director
Buncombe County Government —Asheville, NC
- $107,458.64 - $171,557.72 a year
- Full-time
- 3 years
- Master's degree
- Databases
- Paid holidays
- Relocation assistance
Regional Security Director TriStar North Carolina
North Carolina Division Office —Asheville, NC
- Full-time
- 7 years
- Up to 50% travel
- Travel
- Employee stock purchase plan
- Disability insurance
Quick Apply
Firefighter
Greater Asheville Regional Airport Authority —Arden, NC
- From $25.43 an hour
- Overtime
- Background check
- Microsoft Excel
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
6d
McKinney-Vento Transportation Driver / Fleet Bus Driver (Hybrid Position) Fleet Support CDL Required
Asheville City Schools —Asheville, NC
- Full-time
- Hybrid work
- 5 years
- DOT physical examination
- Mid-level
Public Safety Officer
Greater Asheville Regional Airport Authority —Arden, NC
- From $26.59 an hour
- Overtime
- Background check
- Microsoft Excel
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
3d
Bus Driver
RATP Dev USA —Asheville, NC
- From $25 an hour
- Full-time
- Clean driving record
- DOT physical examination
- Pass drug screening
- Paid training
- Paid holidays
Quick Apply
McKinney-Vento Transportation Driver / Non-CDL
Asheville City Schools —Asheville, NC
- Full-time
- 5 years
- DOT physical examination
- Mid-level

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Public Safety Communications Call Taker

Buncombe County Government -
Asheville, NC

Apply Now

Job Details

Full-time
$19.66 - $23.66 an hour
14 days ago

Benefits

On-the-job training

Qualifications

High school diploma or GED

Full Job Description

This job posting expires at 11:59PM on August 09, 2026. No applications can be submitted after 11:59PM on August 09, 2026.

Job Title: Public Safety Communications Call Taker

Department: Public Safety Communications

External Hiring Range: $19.66 - $23.66

Posted Internally and Externally

The Buncombe County Public Safety Communications Center plays a crucial role in connecting the public with emergency services. Every day, our center answers 911 and administrative calls, while coordinating and dispatching vital responses from fire departments, law enforcement, and emergency medical services. If you feel a calling to make a genuine difference, we invite you to consider joining our dedicated team!

We’re thrilled to share that we are hiring for MULTIPLE POSITIONS!!!

NO PRIOR EXPERIENCE REQUIRED! Individuals offered a Call Taker position will receive extensive training at our 16-week Academy, followed by comprehensive on-the-job training.

Training schedule:

Candidates can anticipate that the first 16 weeks of training will be conducted in a classroom type environment, scheduled Monday-Friday 8am-5pm, at 164 Erwin Hills Road.

Long-term Schedule:

Following the initial training period, academy graduates will be assigned to a 12-hour shift. Our Center provides around-the-clock coverage through four dedicated teams operating on a Pitman shift schedule, with candidates assigned to a specific shift based on departmental needs at the conclusion of their training. While shift preferences will be taken into account, they cannot be guaranteed.

Purpose of the position:

The purpose of this position is responsible and timely operation of communication equipment to receive and screen emergency calls for the Buncombe County Public Safety Communications Department.

Minimum Education, Training and/or Experience (required at time of hire):
High school diploma or GED.

Additional Requirements:
At least 18 years of age.

Essential Functions of the position:

Receive and screen requests for emergency services: Manage challenging callers using appropriate handling of distressed, autistic, hearing-impaired, elderly, angry, and foreign-language-speaking callers.
Ascertain incident information by obtaining and verifying caller information, location, determining the nature of the incident, and all available data including but not limited to automated data, social media information, text message, images, or video and providing information to emergency services either verbally and/or digitally.
Facilitate the transferring of calls to the appropriate resources and perform conference calls with entities, such as but not limited to poison control centers or helicopter dispatch.
Interpret sensor data to triage, prioritize, and properly categorize a call.
Document, prioritize, and sequence calls promptly in limited time with limited or no supervision.
Operate a computer workstation comprised of multiple computer systems, computer-aided dispatch (CAD) software, geographical information systems (GIS), and recording systems.
Complete training, certifications, and competencies as needed by actively seeking training, completing the training and certifications required for assigned Call Taker position, and complete continuing education and career development as necessary.
Follow established agency policies and procedures, being aware of liability to the department, and adhering to federal disclosure and privacy laws.
Perform other related duties as assigned.

Knowledge, Skills, Abilities:

By the end of the training period, thorough knowledge of the policies, procedures, processes, laws, ordinances, and regulations affecting public safety call-taking and the ability to apply them appropriately.
Ability to use logic, critical thinking, and reasoning to reach conclusions and solve problems, using judgment and decision-making skills to rapidly evaluate situations, establish priorities, resolve matters, and pass on information, as needed.
Able to adhere to policy and procedure requirements that are stringent, rigorous, and unwavering, including confidentiality of information and trustworthiness while dealing with sensitive information.
Able to communicate clearly, concisely, and effectively; relay details accurately; listen actively; think and act quickly.
Able to effectively interact with people of different social, economic, and ethnic backgrounds.
Handle, under pressure, and in emergency and stressful situations.
Able to handle multiple tasks simultaneously under pressure, and in stressful situations, including complaints and difficult situations, remaining calm under pressure to obtain information from hostile, confusing, and emotional callers in a tactful and courteous manner.
Ability to read and interpret geographical spatial data and maps quickly and accurately.
Ability to operate computer systems with specialized software and enter data via keyboard and software with speed and accuracy.

Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee's unique experiences, opinions, and perspective.

It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, natural hair or hairstyles, ethnicity, creed, color, sex, sexual orientation, gender identity or expression, national origin or ancestry, marital or familial status, pregnancy, veteran status, religious belief or non-belief, age, or disability or any other legally protected class under federal or NC State law. EEO practices and employment decisions regarding recruitment, hiring, assignment, promotion and compensation shall not be based on any of these protected classes. In addition, the County expressly prohibits any form of workplace harassment or discrimination.

Apply Now

Refine Your Search

emergency dispatch jobs in asheville nc

Public Safety Communications Call Taker

Public Safety Telecommunicator (PST)/ PST Trainee

Security Assistant (Dispatcher)

Reservationist Scheduler

Public Safety Communications Supervisor

Reservationist Scheduler

Communications Training Officer (CTO)

Traffic Management Specialist

Dispatch & Communications, Campus Police

Driver Trainee

Police Telecommunicator

AC Maintenance Technician

Commercial HVAC/ Refrigeration Junior Technician

Public Safety Communications Director

Regional Security Director TriStar North Carolina

Firefighter

McKinney-Vento Transportation Driver / Fleet Bus Driver (Hybrid Position) Fleet Support CDL Required

Public Safety Officer

Bus Driver

McKinney-Vento Transportation Driver / Non-CDL

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