Top 17 Customer service manager Jobs in Ashland, Ky

Customer Service Manager/Human Resources Recruitment Coordinator
All Ways Caring HomeCare —Huntington, WV
- $18 - $19 an hour
- Full-time
- Management
- Mid-level
- Microsoft Office
2d
Customer Service Manager - State Farm Agent Team Member
Jessica Haukedahl - State Farm Agent —Ashland, KY
- $50,000 - $70,000 a year
- Full-time
- Background check
- Computer literacy
- Office
- Paid time off
- 401(k) matching
Quick Apply
Customer Experience Supervisor I - Ashland Town Ctr
JCPenney —Ashland, KY
- $20 - $25 an hour
- Mid-level
- Continuous improvement
- Mentoring
- Paid holidays
- Health insurance
Director of National Strategic Client Services- Employee Benefits
Insurance Office of America, Inc. —Huntington, WV
- $195,000 - $215,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
4d
Lead Customer Service Associate
Par Mar Stores —Huntington, WV
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply

Discover related jobs

Based on your search for customer service manager jobs.

Wound Care and Skin Health Team Lead, RN
Dunbar Center —Dunbar, WV
Must have national accredited wound certification (CWS, CWCN, WCC, CWON, WOC, AWCC)or be committed to complete Advanced Wound Training and national accredited…
$86,000 a year
RN Supervisor $7500 Sign on Bonus
Elliott Nursing and Rehabilitation —Sandy Hook, KY
Kentucky state Nursing License in good standing. Supervise all staff including charge nurses, nurse aides, and other clinical support staff.
Quick Apply
10d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Service Manager [IN-OFFICE]
State of Ohio - Public Safety —Columbus, OH
Under direction of the Chief & Assistant Chief of the Bureau of Motor Vehicles (BMV) Telecommunication section, plan, coordinate, promote &/or direct assistance…
$30.22 an hour
2h
Customer Care Manager
Vantage Point Logistics (VPL) —Westerville, OH
Solid technical skills and aptitude with a background in technical sales engineering, implementation, or technical support. Free in office Snacks and Drinks.
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for customer service manager in ashland, ky

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service manager jobs near ashland, ky

Customer Service Representative jobs in Huntington, WV

Human Resources jobs in Johnson City, TN

Human Resources jobs in Columbus, MS

Human Resources Coordinator jobs in Georgia

Human Resources Coordinator jobs in Little Rock, AR

Mds Coordinator jobs in North Carolina

Human Resources Coordinator jobs in Clinton, UT

Human Resources Coordinator jobs in Dallas, TX

Customer Service $23 Per Hour jobs in Remote

Customer Service Representative jobs in York, PA

Customer Support $25 Per Hour jobs in Remote

Customer Service Representative jobs in El Paso, TX

Customer Service Representative jobs in Plano, TX

No Experience No Degree Customer Service jobs in New York, NY

Guest Service Agent jobs in New York, NY

Customer Service Representative jobs in Daytona Beach, FL

Director Of Client Services jobs in Palo Alto, CA

High School Athletic Director jobs in North Carolina

Social Services jobs in Mississippi

Director Of Client Services jobs in Harrisburg, PA

Customer Service Manager/Human Resources Recruitment Coordinator

All Ways Caring HomeCare -
Huntington, WV

Apply Now

Job Details

Full-time
$18 - $19 an hour
2 days ago

Qualifications

Employee relationship building
Microsoft Office
Administrative experience
High school diploma or GED
Office experience

Full Job Description

Our Company:

All Ways Caring HomeCare

Overview:

The Customer Service Manager/HR Designee (CSM/HR) is responsible for coordinating quality care and customer service to our valued clients by assigning them with the appropriate staff, scheduling client services, identifying problem situations, and problem solving to strive for optimal outcomes. The CSM/HR will also provide support to the local branch in various aspects of employee recruitment, screening, hiring, record keeping and compliance. Performing a variety of administrative duties in support of human resources (HR) efforts, to include but not limited to: recruiting, hiring, onboarding, training and HR file compliance.

External Job Description:

Understands and ensures adherence to the agreed plan of care for each client in your caseload
Facilitates communication and serving as a liason between the client’s circle of care which may include family members, assigned Power of Attorney/spokesperson, guardians, community partners and related agencies
Monitors and escalates changes in client’s plan of care, services or condition
Ensures proper documentation and record-keeping for agency payers
Coordinates schedules to ensure adequate staffing and processing of completed visits for billing and payment
Provides consultation and training as needed to Direct Care Staff (Caregivers) to ensure quality care and service
Provides HR support in the areas of employee recruitment, hiring, performance, retention, and compliance
Processes and reviews employment applications in the ATS to evaluate qualifications or eligibility of applicants within the timeline identified
Coordinates or supports new hire on-boarding as well as employee exit meetings
Assists with data management and file maintenance to include day to day data entry and employee data maintenance in the HRIS
Coordinates Personnel Action Forms (PAF) for assigned service site(s)
Ensures compliance with federal, state, and local employment laws and regulations
Monitors ongoing file compliance and ensuring all certifications/trainings are current and documents in the respective tracker
Direct and participate in on call responsibilities as needed.
Other duties as assigned

Qualifications:

High school diploma or GED; some college coursework or Associates degree preferred
Two or more years of community service, client service or staffing experience
Two or more years of general office and computer experience (i.e. Microsoft O365, scheduling, HRIT)
One to two years of Human Resources with high volume recruiting experience preferred
One to two years in a supervisory role preferred
Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred
Demonstrates sound decision-making based on available information and applies appropriate judgment within the role.
Manages and prioritizes multiple tasks and communication channels while maintaining accuracy and attention to detail.
Communicates clearly and professionally in both oral and written formats.
Collaborates effectively with employees and individuals across all departments and levels; builds positive working relationships while maintaining a flexible leadership and communication style as needed.
Adapts to changing priorities, processes, or environments and learns new tasks as needed.
Works effectively with minimal supervision and takes ownership of assigned responsibilities.
Maintains professional conduct during routine and challenging interactions.
Performs well in high-pressure situations and environments and manages reports appropriately and effectively in such situations and environments.
Responds constructively to conflict, customer concerns, or high-pressure interactions using appropriate job-specific techniques.
Minimal travel may be required

About our Line of Business:

All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and other programs. For more information, please visit www.allwayscaring.com. Follow us on Facebook and LinkedIn.

Salary Range: USD $18.00 - $19.00 / Hour

Apply Now

Refine Your Search

customer service manager jobs in ashland, ky

Customer Service Manager/Human Resources Recruitment Coordinator

Customer Service Manager - State Farm Agent Team Member

Customer Experience Supervisor I - Ashland Town Ctr

Director of National Strategic Client Services- Employee Benefits

Lead Customer Service Associate

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for customer service manager in ashland, ky

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected