Top 260 Customer experience manager Jobs in Aspen, Co

Ski & Snowboard School Sales and Reservations Supervisor - Winter 2026-27
Aspen Skiing Company —Snowmass Village, CO
- $62,476 - $72,476 a year
- Full-time
- Ability to walk for extended periods
- Research
- Mid-level
- Paid time off
Quick Apply
7d
Club Services Manager
Marriott International, Inc —Aspen, CO
- $89,000 - $113,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Business Administration
12d
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
Whole Foods Market —Basalt, CO
- $20.05 - $35.00 an hour
- 8 hour shift
- Inventory management
- Writing skills
- Mid-level
- Store discount
- Paid time off
12d
Department Manager
Ralph Lauren —Aspen, CO
- $65,000 - $90,000 a year
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- Merchandising
Experience Manager
Aspen Ventures —Aspen, CO
- $65,000 - $80,000 a year
- Full-time
- Spanish
- Microsoft Excel
- English
- Health insurance
- Dental insurance
Quick Apply
5d
LS – Safety/Training Manager Job – Aspen, CO
Atlantic Aviation —Aspen, CO
- $1,200 a month
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
Human Resources Manager - Aspen Snowmass
Aspen Skiing Company —Aspen, CO
- $64,500 - $85,000 a year
- Full-time
- Management
- Bachelor of Science
- Office
- Health insurance
- Dental insurance
Quick Apply
Luxury Sales Manager
Boutique Recruiting —Aspen, CO
- $110,000 - $125,000 a year
- Weekends as needed
- 5 years
- Bachelor's degree
- Travel
- Wellness program
- Disability insurance
Quick Apply
Regional Sales Manager - US Western Region
ShawFlex —Colorado
- Mid-level
- 3 years
- Presentation skills
- Wellness program
- Health savings account
Clinic Manager
Epiphany Dermatology —Basalt, CO
- $70,000 - $82,000 a year
- Full-time
- Management
- Mid-level
- High school diploma or GED
Quick Apply
12d
Territory Manager, Surgical Pain - Denver / Colorado Springs, CO
Avanos Medical —Colorado
- $70,000 - $130,000 a year
- Full-time
- Surgery
- Up to 50% travel
- Marketing
- Health insurance
- 401(k) matching
Territory Manager
PMA USA Washington National Insurance Company —Colorado
- $80,000 - $100,000 a year
- Full-time
- Background check
- Entry level
- Under 1 year
- Opportunities for advancement
- Flexible schedule
Quick Apply
1d
Event Senior Technical Lead (Part Time Casual), Audio Visual - Aspen
Encore Global —Aspen, CO
- $27.50 - $33.04 an hour
- Part-time
- Customer service
- Mid-level
- Hotel
General Manager
Envoy Air Inc. —Aspen, CO
- $89,000 - $97,900 a year
- Full-time
- Customer service
- Writing skills
- English
- Life insurance
Parking Operations Manager
City of Aspen —Aspen, CO
- $91,437 - $137,176 a year
- Weekends as needed
- Microsoft Outlook
- Computer literacy
- Research
- Paid holidays
- Disability insurance
Guest Services Manager
Marriott International, Inc —Snowmass Village, CO
- $28.85 - $36.54 an hour
- Full-time
- No experience needed
- Mid-level
- Hotel
- On-the-job training
Assistant Store Manager
Rag & Bone —Aspen, CO
- Full-time
- 5 years
- Merchandising
- Mid-level
- Paid parental leave
- Health insurance
Quick Apply
Branch Manager (Aspen/Pitkin County Airport)
SIXT USA —Aspen, CO
- From $66,797 a year
- Full-time
- 18 years or older
- Clean driving record
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
F&B Manager- $75,000-$85,000
Salamander Hospitality, Llc —Aspen, CO
- $75,000 - $85,000 a year
- Part-time
- Bar
- Microsoft Excel
- Microsoft Outlook
- Free parking
- AD&D insurance
Quick Apply
12d
BUSINESS DEVELOPMENT MANAGER - Kitchen and Bath
Mohawk Industries —Basalt, CO
- Mid-level
- Ability to lift 50 pounds
- Bachelor's degree
- Health insurance
- Dental insurance

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Ski & Snowboard School Sales and Reservations Supervisor - Winter 2026-27

Aspen Skiing Company -
Snowmass Village, CO

Quick Apply

Job Details

Full-time
$62,476 - $72,476 a year
7 days ago

Benefits

Paid time off

Qualifications

Customer communication
Managing hospitality teams
Research
Administrative experience
High school diploma or GED
Office management

Full Job Description

Company Description

With roots dating back to 1946, Aspen Skiing Company, a division of Aspen One, owns and operates four mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk. Inspired by place, united by purpose, defined by you, Aspen Skiing Company takes pride in the coexistence of resort, community, and the environment, which exemplifies its values of living fully, honoring people and place, taking the long view, and pursuing excellence in everything it does. Aspen Skiing Company is where guests from around the world come to renew the mind, body, and spirit through unforgettable experiences at the confluence of nature, culture, and recreation.

Aspen Skiing Company also owns and operates the award-winning Aspen Snowmass Ski & Snowboard School, Four Mountain Sports rental and retail shops, and a collection of sustainably sourced on-mountain food and beverage outlets. Aspen Snowmass encompasses 5,680 acres of skiable terrain across four mountains, more than 40 ski lifts, and more than 410 trails. For more information, visit www.aspensnowmass.com or follow @aspensnowmass on Instagram and Facebook.

Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the [email protected], aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.

Job Description

The Sales & Reservations Supervisor supports guests, Pros, Supervisor peers, and Managers in delivering exceptional guest service while managing Point of Sale (POS) and Ski & Snowboard School (S3) support systems to ensure operational excellence. The Supervisor fosters a healthy and supportive culture focused on professionalism, business development, and technical excellence. This position reports to the School Manager or General Manager.

The budgeted salary range for this position is $62,476 - $72,476. Actual pay will be dependent on budget and experience, all our salaried roles are eligible for bonus.
Applications for this position will be considered on a rolling basis.

Essential Job Functions / Key Job Responsibilities

Prioritize and organize POS, S3 support systems, and administrative requirements based on departmental SOPs, end-of-season analysis, and initiatives
Supervise, schedule, and assign office staff to meet daily needs and maintain scheduling accuracy throughout the season
Support business growth, guest experience, and expense management through lesson reconciliation, revenue collection, research, and operational support for Pros, Supervisors, and Managers
Recruit, train, develop, schedule, and evaluate office staff to build a strong, professional team
Promote excellence in guest service, evaluate experiences, and resolve guest concerns promptly
Actively observe guest experience and staff performance at key times each day to ensure operational excellence
Ensure essential information is communicated frequently and accurately across teams
Collaborate with other departments to enhance product knowledge and expand operational support
Assist S3 Global Sales & Reservations office, Pros, and payroll in shared responsibilities
Lead employee recognition, disciplinary action, and performance management to develop staff
Act in the best interest of ASC by supporting business growth, protecting revenue, and investigating underground teaching

Qualifications

Education & Experience Requirements

High School Diploma or equivalent required, college degree preferred
Minimum of 1 year of office management experience with a strong focus on guest service and sales operations required
Minimum of 3 full seasons in the winter sports industry required, preferably with sales and reservations exposure
Prior experience working with sales and reservations systems in a customer-facing role, demonstrating strong organizational and communication skills preferred

Knowledge, Skills & Abilities

Strong computer skills including POS software, scheduling software, RTP, ProCard, email, Microsoft products, and other business software
Comprehensive knowledge of sales operations and guest service principles
Ability to lead, develop, train, and mentor a team in a fast-paced sales and operational environment
Excellent communication and collaboration skills for working with internal teams and external partners
Strong problem-solving skills with the ability to maintain professionalism and composure in guest-facing and high-pressure situations
Skilled at analyzing sales data to identify trends and prioritize opportunities for revenue growth
Commitment to delivering exceptional guest experiences and fostering team collaboration
Ability to multitask and manage competing priorities effectively

Additional Information

Work Environment & Physical Demands

Ability to stand, walk or be on your feet for extended periods of time. Kneeling and bending may be required
Regularly work indoors with no adverse conditions. Some positions require exposure to outdoor elements or a combination of both indoors and outdoors and may be required to walk on slippery and uneven surfaces
Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance

Job Benefits
This position is classified as a seasonal full-time position eligible for the following benefits: Enrollment dates differ across the various programs.

Paid Time Off Programs
Paid Leave Programs
Employee Ski Pass and Dependent Ski Passes
Other company perks

#ASPENHP2627

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster

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Refine Your Search

customer experience manager jobs in aspen, co

Ski & Snowboard School Sales and Reservations Supervisor - Winter 2026-27

Club Services Manager

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)

Department Manager

Experience Manager

LS – Safety/Training Manager Job – Aspen, CO

Human Resources Manager - Aspen Snowmass

Luxury Sales Manager

Regional Sales Manager - US Western Region

Clinic Manager

Territory Manager, Surgical Pain - Denver / Colorado Springs, CO

Territory Manager

Event Senior Technical Lead (Part Time Casual), Audio Visual - Aspen

General Manager

Parking Operations Manager

Guest Services Manager

Assistant Store Manager

Branch Manager (Aspen/Pitkin County Airport)

F&B Manager- $75,000-$85,000

BUSINESS DEVELOPMENT MANAGER - Kitchen and Bath

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