Black Tie Ski Rentals of Aspen is hiring customer service driven individuals to join us for the 2026-27 winter season. We are a full service ski & snowboard rental outfitter that differs from your typical walk-in shop - we deliver equipment and outfit guests directly in their accommodations! We are looking for professional, energetic and responsible team players to be a part of another successful ski & snowboard season in the mountains.
Black Tie provides an upbeat, fun, and collaborative environment. If you hope to be a part of a growing business where you can strengthen your communication and customer service skills alongside a committed team, then this is the opportunity for you!
Position Summary & Responsibilities:
- Deliver and fit customers with ski/snowboard equipment at customer’s lodging.
- Clearly communicate and inform guests about Black Tie’s entire service so they know what to expect.
- Pack equipment for deliveries, load vans, and pick up equipment from guests on their final ski day.
- Perform slopeside equipment swaps (if necessary) and assist guests when needed.
- Inspect equipment upon return to determine tuning needs.
- Involvement in all equipment upkeep, including light in-house tuning and maintenance.
- Maintain up-to-date product knowledge on equipment.
- Act as a respectful and professional representative of Black Tie within the community when on the roads and when interacting with hotel staff and local partners.
- Maintain the cleanliness and organization of vehicles and manage vehicle inventory.
- Being proactive and taking ownership of situations while anticipating and responding to guest needs and wants.
- Having a team player, self-starting mentality and promoting these shared values along-side your fellow employees.
- Communicate effectively with Manager on Duty and the Office throughout shifts to ensure both the Tech’s individual delivery line-up, as well as collective team tasks, are being accomplished.
- Actively demonstrate a clear focus on safety for yourself, your co-workers and our guests, whether working with equipment and vehicles, or double-checking guest ski/boot fittings.
This is a fun, fast-paced, and hands-on position.
Requirements:
- Ability to multitask and work in a fast-paced environment.
- Able to work a flexible schedule including nights, weekends, and holidays throughout the winter season.
- Has a valid driver’s license and clean driving record, and a commitment to maintaining that during the Winter season.
- Able to lift up to 50 lbs. repeatedly for long periods of time (i.e. rental equipment).
- Must be able to stand and walk almost continually during your shift.
- Ski/Snowboard equipment experience is helpful, but not required.
Details, Scheduling & Pay:
- Shift Types: AM shift is from 7am-3pm. PM Shift is from 2pm-10pm.
- It is important to maintain a work-life balance and your schedule can be designed to ensure you can enjoy the mountain and the community we live in.
- Start Date: Nov. 2026 (exact date flexible & can be discussed)
- End Date: Conclusion of ski area winter operations (April, 2027)
- Flexible scheduling is available but MUST be able to work weekends and holidays.
- Hourly compensation starts at $20.50 per hour plus additional compensation like credit card or cash tips. **Last season, wage + credit card gratuities averaged out to a pay rate of $33+/hr over the course of the full season. (Not including cash tips)***
- Participation in ski pass program, industry pricing on equipment, personal use of shop equipment, and family & friend discounts.
Full & part-time positions available. Valid driver's license is required.
If you're passionate about skiing or snowboarding and enjoy sharing that passion with guests of our mountain community, this could be a great opportunity for you. Please email a resume with references if you are interested in joining our team.
Job Types: Full-time, Part-time, Seasonal
Pay: From $20.50 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
