Company Description
Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Each Limelight hotel is inspired by place, united by purpose, defined by you and set in the heart of elevated and unique locations, each carefully designed with distinctive design and purposeful functionality, created to evoke a sense of place and a point of view.
Current locations include those across Colorado in Aspen, Snowmass, Denver, and Boulder (opened August 2025); Ketchum, Idaho; Mammoth, California (opened December 2025); and Charleston, South Carolina (coming in 2028).
For more information, visit www.limelighthotels.com or follow @limelighthotel on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the [email protected], aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.
Job Description
Position Summary
The Executive Administrative Assistant assists the hotel General Managers with secretarial duties, general correspondence, guest relations, and employee relations. This position reports to the General Manager.
The pay range for this position is $26.00 to $32.00 per hour; actual pay will be dependent on budget and experience.
Job Posting Deadline
Applications for this position will be accepted until August 30, 2026.
Essential Job Functions/Key Job Responsibilities
- Complete all secretarial and administrative duties for the General Manager, including managing correspondence, executive office files, trace files, follow-up activities, telephone inquiries, and special projects
- Oversee the guest amenity, thank you letter, and gift certificate programs, including coordinating paperwork and personal notes, maintaining return guest amenity files, and processing, filing, and issuing complimentary and paid certificates
- Act as a liaison between the General Manager, guests, employees, vendors, and internal departments, responding to inquiries and ensuring timely follow-up and communication
- Manage guest communications and correspondence related to special events, road closures, amenities, operational changes, and other information that may impact the guest experience
- Assist with guest relations and maintain guest comment card correspondence and online guest feedback, including TripAdvisor, WideWail, Expedia, and Qualtrics survey responses
- Administer employee mention recognition program from guest surveys
- Assist with daily guest room blocking in coordination with the Front Office Manager and support other departments as business volumes and staffing levels demand
- Manage incoming and outgoing correspondence and packages, including processing packages with TripHero and ensuring outgoing correspondence is properly routed and received by the appropriate departments
- Assist with administrative and financial processes, including Esker and Checkbook processing, corporate credit card expense processing through Concur, and related documentation and follow-up
- Own and maintain the Lounge music schedule, including coordinating and communicating with musicians, managing scheduling needs, and assisting with musician billing
- Participate in the entertainment of prospective clients and assist with special events and other activities as directed by the General Manager
- Maintain a neat, organized, and professional executive office; purchase office supplies and equipment; and establish and maintain appropriate administrative files and records
- Handle special projects and assignments as required by the General Manager while maintaining a high level of confidentiality, professionalism, organization, and attention to detail
- Other duties as assigned
Qualifications
Education & Experience
- College degree preferred
- 3 years’ experience as an Administrative Assistant preferred
- 1 year experience in the hospitality industry preferred
Knowledge, Skills & Abilities
- Proficient knowledge in Microsoft Word, Excel and PowerPoint
- Proficient in English language both verbal and written
- Preferred knowledge of other languages, specifically Spanish
- Excellent customer service skills
- Excellent oral and written communication and organization skills
- Ability to cross collaborate with cross-functional teams, including maintenance, finance, and operations
- Ability to handle confidential information
- Ability to be on a computer and phone a majority of the workday
- Ability to solve complex situations and scenarios
- Strong interpersonal skills and possession of a full understanding of professional business ethics with team and guests
- Ability to work well under deadline pressure and to quickly adapt to constant change
- Strong attention to detail and ability to manage multiple administrative, financial, guest relations, and operational responsibilities simultaneously
- Ability to effectively communicate with internal teams, guests, vendors, and external partners
Additional Information
Work Environment & Physical Demands
- Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements.
- No adverse or hazardous conditions.
- Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistance.
Job Benefits
This position is classified as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
- Health, Dental and Vision Insurance Programs
- Flexible Spending Account Programs
- Life Insurance Programs
- Paid Time Off Programs
- Paid Leave Programs
- 401(k) Savings Plan
- Employee Ski Pass and Dependent Ski Passes
- Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
Aspen One participates in E-Verify.
E-Verify & Right to Work Poster
