Top 14 Director of rooms Jobs in Aspen Co

Director of Room Operations
Marriott International, Inc —Aspen, CO
- $94,760 - $122,000 a year
- Full-time
- Hotel
- Bachelor's degree
- Business Administration
5d
Director of Sales & Marketing
Marriott International, Inc —Snowmass Village, CO
- $148,000 - $169,600 a year
- Full-time
- Marketing
- Research
- Residential
- On-the-job training
Director of Banquets - $95,000 - $125,000/year
Salamander Hospitality, Llc —Aspen, CO
- $95,000 - $125,000 a year
- 8 hour shift
- Microsoft Word
- 3 years
- Hotel
- Free parking
- AD&D insurance
Quick Apply
Spa and Fitness Front Desk Agent
Snowmass Club —Snowmass Village, CO
- $30 - $33 an hour
- Seasonal
- CPR Certification
- Ability to lift 50 pounds
- First Aid Certification
- Free parking
- Health insurance
Assistant Restaurant Manager
Marriott International, Inc —Aspen, CO
- $28.35 - $33.65 an hour
- Full-time
- Bar
- Sanitation
- Mid-level
- On-the-job training
5d
Group Sales Manager - Limelight Aspen & Snowmass
Limelight Hotels —Aspen, CO
- $65,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Senior Food and Beverage Manager
East West Hospitality —Snowmass Village, CO
- $85,000 a year
- Weekends as needed
- Bar
- Team management
- Mentoring
- Free parking
- Health insurance
Quick Apply
Housekeeping Supervisor - Residences at The Little Nell
Residences at The Little Nell —Aspen, CO
- $27 an hour
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Room Attendant - Residences at The Little Nell
Residences at The Little Nell —Aspen, CO
- $24 an hour
- Full-time
- Spanish
- Sanitation
- English
- Health insurance
- Dental insurance
Quick Apply
Ski & Club Concierge - Aspen Mountain Club - Winter
The Little Nell —Aspen, CO
- $24 an hour
- Full-time
- Ability to walk for extended periods
- Mid-level
- Residential
- Paid time off
Quick Apply
Turndown Attendant - Residences at The Little Nell
Residences at The Little Nell —Aspen, CO
- $24 an hour
- Part-time
- Spanish
- English
- Residential
- Paid time off
Quick Apply
Houseperson - Residences at The Little Nell
Residences at The Little Nell —Aspen, CO
- $24 an hour
- Full-time
- Spanish
- Heavy lifting
- English
- Health insurance
- Dental insurance
Quick Apply
Food and Beverage Manager
East West Hospitality —Snowmass Village, CO
- $75,000 a year
- Weekends as needed
- Bar
- Human resources
- POS
- Free parking
- Health insurance
Quick Apply

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director of rooms jobs near aspen co

Director of Room Operations

Marriott International, Inc -
Aspen, CO

Apply Now

Job Details

Full-time
$94,760 - $122,000 a year
5 days ago

Qualifications

Customer communication

Full Job Description

Additional Information
Job Number26098461
Job CategoryRooms & Guest Services Operations
Location550 S Spring St, Aspen, Colorado, United States, 81611
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $94,760 - $122,000 Annually
Bonus Eligible: Y
Expiration Date: 09/04/2026

JOB SUMMARY

Functions as the strategic business leader of the property's Rooms Operations. Areas of responsibility include Front Office, Recreation/Health Club and Housekeeping. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms Operations meet the brand’s standards, targets customer needs, ensures associate satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and associates and provides a return on investment to the owner and Marriott International.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing Profitability

Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.

Analyzes service issues and identifies trends.

Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.

Works with Rooms management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.

Managing Revenue Goals

Monitors Rooms operations sales performance against budget.

Reviews reports and financial statements to determine Rooms operations performance against budget.

Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.

Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.

Leading Operations and Department Teams

Champions the brand’s service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams.

Develops systems to enable associates to understand guest satisfaction results.

Communicates a clear and consistent message regarding departmental goals to produce desired results.

Managing the Guest Experience

Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.

Responds to and handles guest problems and complaints.

Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.

Managing and Conducting Human Resources Activities

Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.

Ensures associates are treated fairly and equitably.

Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).

Fosters associate commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and associates.

Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.

Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.

Solicits associate feedback, utilizes an “open door policy” and reviews associate satisfaction results to identify and address associate problems or concerns.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

director of rooms jobs in aspen co

Director of Room Operations

Director of Sales & Marketing

Director of Banquets - $95,000 - $125,000/year

Spa and Fitness Front Desk Agent

Assistant Restaurant Manager

Group Sales Manager - Limelight Aspen & Snowmass

Senior Food and Beverage Manager

Housekeeping Supervisor - Residences at The Little Nell

Room Attendant - Residences at The Little Nell

Ski & Club Concierge - Aspen Mountain Club - Winter

Turndown Attendant - Residences at The Little Nell

Houseperson - Residences at The Little Nell

Food and Beverage Manager

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