Top 275 Dispatcher Jobs in Astoria, Ny

Service Coordinator - HVAC
NY Mechanical Contractor - HVAC —New Hyde Park, NY
- $35 - $40 an hour
- Full-time
- Background check
- ERP systems
- Mid-level
- Health insurance
- 401(k)
Quick Apply
4d
Dispatcher / Customer Service Specialist
LUND FIRE PRODUCTS —Bayside, NY
- $20 - $24 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Experienced Service Dispatcher
Pepe Auto Group —White Plains, NY
- $80,000 - $100,000 a year
- Full-time
- Background check
- Dealership
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Home Delivered Meals Coordinator
Food Truck Promotions —New York, NY
- $25 - $28 a year
- Full-time
- Spanish
- Google Workspace
- Databases
- Health insurance
- Dental insurance
Quick Apply
2d
Dispatcher
Interstate Waste Services —Jersey City, NJ
- $70,000 - $90,000 a year
- Overtime
- Spanish
- Inventory management
- Mid-level
Full-time Dispatcher (Healthcare) Monday- Friday 1430-2300
Care2U —Long Island City, NY
- $20 an hour
- Weekends as needed
- Hybrid work
- Medical office experience
- Travel
- Reliable transportation
- Health insurance
- Dental insurance
Quick Apply
7d
Airport Bus Dispatcher - LGA
ERMC Aviation LLC —Flushing, NY
- $22.50 an hour
- Full-time
- Bilingual
- High school diploma or GED
- Outdoor work
HVAC Dispatcher
AFGO Mechanical Services Inc —Long Island City, NY
- $25 - $35 an hour
- Full-time
- No high school diploma
- Mid-level
- 3 years
- Dental insurance
- 401(k)
Quick Apply
Service Dispatcher
Paragon Honda —Woodside, NY
- $75,000 - $125,000 a year
- Urgently hiring
- Dealership
- Computer literacy
- Mid-level
- Health insurance
- Paid time off
Quick Apply
7d
Airport Cabin Dispatch Agent - LGA
Unifi Aviation, LLC —Flushing, NY
- $23.25 an hour
- Full-time
- Background check
- 18 years or older
- Management
EMS Ambulance Dispatcher (EMT's Preferred)
Midwood EMS —Brooklyn, NY
- $19 - $21 an hour
- Weekends as needed
- English
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
1d
Dispatcher
BREAKAWAY LOGISTICS LLC —New York, NY
- $19.50 - $26.00 an hour
- Part-time
- Customer service
- Mid-level
- Bachelor's degree
Campus Safety Dispatcher
New York University —New York, NY
- $23.94 - $33.94 an hour
- Weekends as needed
- Customer service
- Word processing
- English
6d
Dispatcher
Ace Fire Protection —Brooklyn, NY
- $20 - $30 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
System Operator Trainee
Joint Transportation Management Center —Long Island City, NY
- From $24.48 an hour
- Part-time
- Background check
- Office
- In-person
- Health savings account
- Health insurance
Quick Apply
OCC Console Train Dispatcher, Assistant Train Dispatcher and Train Service Supervisor
Metropolitan Transportation Authority —Brooklyn, NY
- $80,401 - $112,339 a year
- Weekends as needed
- Customer service
- Mid-level
- Analysis skills
Dispatcher
dnata —Jamaica, NY
- $22.50 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Driver's License
Quick Apply
Dispatcher Bronx
WM —Bronx, NY
- $24.28 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
Assistant Service Dispatcher
Sprague Resources GP LLC —Bronx, NY
- $28.85 - $34.62 an hour
- Weekends as needed
- Spanish
- Word processing
- English
- Health insurance
- 401(k)
Quick Apply
FOH - Dispatcher
SA Hospitality Group —New York, NY
- $18 an hour
- Full-time
- English
- Restaurant
- Ability to lift 25 pounds
Quick Apply

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Service Coordinator - HVAC

NY Mechanical Contractor - HVAC
New Hyde Park, NY

Quick Apply

Job Details

Full-time
$35 - $40 an hour
4 days ago

Benefits

Health insurance
401(k)
Paid time off
Life insurance

Qualifications

Practicing in a sourcing or procurement role
Customer communication
Contract management
Interpersonal skills
ERP systems
Logistics
Dispatching
HVAC
Organizational skills
Dispatch software communication
Customer support
Phone etiquette
Mechanical knowledge
Logistics planning
Air conditioning

Full Job Description

About the Company

An established commercial mechanical contracting company serving the New York City metro area for over 75 years is seeking an experienced HVAC Service Dispatcher. Our work is exclusively commercial, including office buildings, retail, entertainment, education, and recreational facilities. We perform little to no residential work.

Position Summary

The Service Coordinator oversees the daily activities of 20+ field service technicians and serves as the primary point of contact between our customers, our technicians, and our service leadership. This position reports to the Vice President of Service.

This is an experienced role. We are looking for someone with a substantial background in an HVAC service office who understands the equipment well enough to interpret what a customer or technician is describing, who can maintain a calm and professional tone with customers during urgent situations, and who can assess technician skill sets in order to assign the appropriate technician to each call.

Key Responsibilities

Dispatch 20+ field technicians daily, assigning work based on technician skill level, location, and call urgency
Receive and triage incoming emergency service requests and communicate accurate response expectations to customers
Develop and maintain the daily and weekly service schedule
Contact preventative maintenance contract customers to schedule their visits and ensure contract obligations are met on time
Purchase materials for maintenance work, including creating purchase orders and placing orders with supply houses
Enter technician time into our ERP system accurately and within payroll deadlines, coordinating with the office manager and payroll
Maintain detailed working records on preventative maintenance customers, including site contacts, installed equipment, and recurring issues, to support well-informed dispatch decisions
Follow up with customers and vendors and keep customer account information current
Serve as the day-to-day communication link between the field, the customer, and service leadership

Qualifications

Multiple years of dispatching or service coordination experience within a commercial HVAC or mechanical service department
Working knowledge of HVAC system components and their operation
Experience ordering HVAC parts and equipment from supply houses
Experience with a field service management or ERP platform such as ECI GlobalEdge
Sound judgment in prioritizing competing service demands
Professional composure and strong verbal communication skills when working with customers under pressure
Strong organizational skills and the ability to establish and maintain effective processes independently
Ability to manage frequent interruptions and shifting priorities throughout the day

Preferred Qualifications

Prior field experience in the trade
Familiarity with union labor environments
Experience supporting preventative maintenance contract programs

Schedule and Location

Monday through Friday, 8:00 AM to 5:00 PM, with an unpaid one-hour lunch. This position is based in a Long Island office and is not eligible for remote work. Emergency calls received outside of business hours are handled by a dedicated call center and a scheduled on-call technician.

Benefits

Health insurance
Life insurance
401(k)
Paid time off

Job Type: Full-time

Pay: $35.00 - $40.00 per hour

Benefits:

401(k)
Health insurance
Paid time off

Experience:

Dispatching: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

dispatcher jobs in astoria, ny

Service Coordinator - HVAC

Dispatcher / Customer Service Specialist

Experienced Service Dispatcher

Home Delivered Meals Coordinator

Dispatcher

Full-time Dispatcher (Healthcare) Monday- Friday 1430-2300

Airport Bus Dispatcher - LGA

HVAC Dispatcher

Service Dispatcher

Airport Cabin Dispatch Agent - LGA

EMS Ambulance Dispatcher (EMT's Preferred)

Dispatcher

Campus Safety Dispatcher

Dispatcher

System Operator Trainee

OCC Console Train Dispatcher, Assistant Train Dispatcher and Train Service Supervisor

Dispatcher

Dispatcher Bronx

Assistant Service Dispatcher

FOH - Dispatcher

I want to receive the latest job alert for dispatcher in astoria, ny

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