Top 123 Guest service agent Jobs in Asu Az

PT - Front Desk Agent - Westin Tempe
CHR AZ Payroll, LLC —Tempe, AZ
- Part-time
- English
- Hotel
- Math
- Paid holidays
- Tuition reimbursement
Quick Apply
2d
Hotel Front Desk Agent
La Quinta Inn & Suites , Mesa West —Mesa, AZ
- $16 - $17 an hour
- Hotel
- Front desk
- Entry level
Quick Apply
Front Desk Agent
MCR Hotels —Tempe, AZ
- $17 - $18 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Relations Agent
Marriott Phoenix Resort Tempe at the Buttes —Tempe, AZ
- Full-time
- Mid-level
- Communication skills
- Resort
- Health insurance
- Paid time off
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Dual Guest Service Agent
Hilton Garden Inn and Home2 Suites Tempe —Tempe, AZ
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
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Front Desk Agent
SpringHill Suites Chandler —Chandler, AZ
- Computer literacy
- Hotel
- High school diploma or GED
12d
Hotel Front Desk/PBX Agent
Marriott Phoenix Resort Tempe at the Buttes —Tempe, AZ
- Full-time
- No high school diploma
- High school diploma or GED
- Computer skills
Quick Apply
Front Desk Agent
Element by Westin Scottsdale at SkySong —Scottsdale, AZ
- From $17.50 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Dental insurance
- Paid time off
Quick Apply
5d
Hotel Host (Guest Service Agent) - Part Time
Hyatt Place Tempe/Phoenix Airport —Tempe, AZ
- Part-time
- 18 years or older
- Computer literacy
- Writing skills
2d
Front Desk Agent
Hyatt Place/Hyatt House Tempe —Tempe, AZ
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
9d
Guest Services Agent
Hampton Inn Chandler —Chandler, AZ
- Computer literacy
- Hotel
- High school diploma or GED
4d
FRONT DESK AGENT
Chandler Hilton Garden Inn Downtown —Chandler, AZ
- Hotel
- Accounting
- Computer skills
Quick Apply
5d
Hotel Host (Guest Service Agent) - Full Time
Hyatt Place Tempe/Phoenix Airport —Tempe, AZ
- Weekends as needed
- 18 years or older
- Computer literacy
- Writing skills
1d
Front Office Desk Agent
Omni Hotels & Resorts —Paradise Valley, AZ
- Full-time
- Math
- Accounting
- Ability to stand for extended periods
Quick Apply
Front Desk Agent- Part Time
La Quinta Phoenix - Scottsdale —Scottsdale, AZ
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Guest Services Agent
Kimpton Miralina Resort —Paradise Valley, AZ
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
Front Desk Agent
Troon —Scottsdale, AZ
- $21 an hour
- High school diploma or GED
- Entry level
- Resort
Quick Apply
Guest Service Agent (Part-Time)
Kimpton Hotels & Restaurants —Phoenix, AZ
- $19.79 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
PT Front Desk Agent
Sheraton Hotel —Mesa, AZ
- Part-time
- Hotel
- High school diploma or GED
- Driver's License
Quick Apply
5d
Front Desk Agent
Homewood Suites Phoenix - Biltmore —Phoenix, AZ
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply

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guest service agent jobs near asu az

PT - Front Desk Agent - Westin Tempe

CHR AZ Payroll, LLC
Tempe, AZ

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Job Details

Part-time
2 days ago

Benefits

Paid holidays
Tuition reimbursement
401(k) matching
Employee discount
Flexible schedule
Paid sick time

Qualifications

Customer communication
Employee relationship building
English
De-escalation techniques
Conflict de-escalation
Math
Quality data entry

Full Job Description

The Westin Tempe is looking for a PT - Front Desk Agent to join our amazing Front Office Team!

**Hours/Shifts - AM/PM availability - including weekends and holidays**

**Summary of Benefits**
Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels
Flexible Schedules
Career Growth & Development
Insurance Benefit Available for both Full Time and Part Time Team Members
401k Plan and Company Match Program
Vacation Pay / Sick Pay – Full Time and Part Time Team Members
Holiday Pay – Full Time Team Members
Amazing Recognition Programs/Giving Back – Community Outreach
Tuition Reimbursement

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

Front Desk Agent takes part in servicing our guests around our beautiful Hotel and you'll be part of a great team of helpful people who are passionate about delivering exceptional service. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction.

A Front Desk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and checking guests out at the end of their stay - all while striving to deliver outstanding guest experience.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to stand and move throughout front office and continuously perform essential job functions. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and detect signs of emergency situations. Ability to establish and maintain effective working relationships with associates, customers and patrons.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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