Top 22 Call center representative Jobs in Athens, Oh

Customer Care Representative - Lehigh
Rocky Brands, Inc. —Nelsonville, OH
- $16 an hour
- Monday to Friday
- Microsoft Outlook
- Writing skills
- Mid-level
Quick Apply
14d
Inside Sales Representative
Rocky Brands, Inc. —Nelsonville, OH
- $15 an hour
- Weekends as needed
- Spanish
- Microsoft Outlook
- Research
Quick Apply
Property & Casualty Insurance Sales Agent
Catch Coverage, LLC —United States
- $24 - $28 an hour
- Remote
- Mid-level
- Paid jury duty
- AD&D insurance
Quick Apply

Related jobs to explore

Based on your search for call center representative

Customer Service Representative
Spectrum —Zanesville, OH
Answering inbound phone calls from customers related to billing inquiries. *Technical Skills*: MS Office, computer skills, typing.
From $20 an hour
Quick Apply
8d
Field Reimbursement Manager
McKesson —Ohio
Must have a valid driver's license with a clean driving record/ MVR. Responsible for setting up appointments and completing outbound calls to targeted offices.
$80,300 - $133,800 a year

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Bilingual Customer Service Representative (Job #33224)
InnoSource —Columbus, OH
This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment…
$20 an hour
Quick Apply
Bilingual Patient Care Representative (Job#3334)
InnoSource —Columbus, OH
Call Handling: Professionally and empathetically respond to incoming customer calls, emails, or chats, offering accurate information and effectively resolving…
$19 - $21 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for call center representative in athens, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call center representative jobs near athens, oh

Customer Support Representative jobs in Algonquin, IL

Customer Support Representative jobs in Richardson, TX

Customer Support Representative jobs in Manchester, NH

Direct Support Dsp jobs in Maryland

It Support jobs in Tyler, TX

Customer Support Representative jobs in New Orleans, LA

Customer Success Manager jobs in Portland, OR

Inside Sales Representative jobs in New York, NY

New Home Sales Consultant jobs in Charlotte, NC

Customer Service Representative jobs in Port Saint Lucie, FL

Inside Sales Representative jobs in Redmond, WA

Sales Representative jobs in Atlanta, GA

Inside Sales Representative jobs in Arizona

Customer Service Representative Weekends jobs in California

Inside Sales Representative jobs in Pennsauken, NJ

Customer Care Representative - Lehigh

Rocky Brands, Inc. -
Nelsonville, OH

Quick Apply

Job Details

$16 an hour
14 days ago

Qualifications

Microsoft Outlook
Phone communication
Spreadsheets
Writing skills
Word embeddings
Desktop applications
Client interaction via phone calls

Full Job Description

The Customer Care Representative will professionally interact with customers to provide superior service and support as a primary agent for all inbound phone calls and Company websites inquiries, being responsible for entry and tracking of orders, answering email inquiries, and notifying customers of backorders.

Training Schedule: Monday – Friday, 8:00 AM - 5:00 PM EST

Work Schedule: Monday - Friday 10:00 AM - 7:00 PM EST.

Essential Duties and Responsibilities

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties and responsibilities include the following, other duties may be assigned:

Answer inbound and place outbound calls.
Handle consumer chats and email correspondences.
Enter orders as needed.
Acquire a working knowledge of product lines and be able to suggest alternate selections and upgrades as needed.
Offer feedback to E-commerce department regarding consumer’s experience while interacting with company websites.
Help to troubleshoot, understand and fully document any web issues before getting it to the correct technical resource for resolution.
Track any problems or complaints to final resolution within a designated time frame.
Provide callers with accurate information and/or refers their requests to the appropriate department or responsible person.
Work to convert call and chat inquiries into sales.
Process consumer returns as needed.

In addition to the requirements listed below, the following are representative of the knowledge, skill, and/or ability required.

Associate's degree (A. A.) or equivalent from two-year College or technical school; or two (2) to four (4) years related experience and/or training; or equivalent combination of education and experience.
One (1) to two (2) years of call center experience.
Intermediate level of skill in Microsoft applications including Word, Excel, PowerPoint, and Outlook; strong experience using web-based service and/or ecommerce tools.
Strong oral and written communication and telephone skills.
Strong organizational skills with the ability to multitask and demonstrated ability to work in a fast-paced environment.

Experience

Preferred

Associate's degree (A. A.) or equivalent from two-year College or technical school; or two (2) to four (4) years related experience and/or training; or equivalent combination of education and experience.

Education

Preferred

Associates or better
Technical/other training or better

Skills

Preferred

Microsoft PowerPoint
Microsoft Excel
Microsoft Word

Behaviors

Preferred

Team Player: Works well as a member of a group

Motivations

Preferred

Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

call center representative jobs in athens, oh

Customer Care Representative - Lehigh

Inside Sales Representative

Property & Casualty Insurance Sales Agent

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for call center representative in athens, oh

Explore jobs in more locations

Experience

Education

Skills

Behaviors

Motivations

Job Seeker Tools

Employer Tools

Browse

Stay Connected