Top 24 Information technology Jobs in Athens Ga

Senior Microsoft Communications Support Engineer
EmpireOne Contact Center —Georgia
- $70,000 - $90,000 a year
- Full-time
- Remote
- English
- Mid-level
- Analysis skills
- Flexible schedule
Quick Apply
IT Support Technician
Accurus Aerospace —Athens, GA
- Full-time
- Microsoft Outlook
- Pass drug screening
- Mid-level
Quick Apply
IT Support Associate II, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Jefferson, GA
- $23.50 - $37.74 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
8d
IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Jefferson, GA
- $25.48 - $41.68 an hour
- Full-time
- Computer Science
- Mid-level
- High school diploma or GED
- Paid parental leave
- AD&D insurance
1d
Dedicated Support Analyst I
LayerCake Technologies —Cumberland, GA
- On call
- Remote
- Windows
- Travel
- In-person
- Paid holidays
- Disability insurance
5d
IT Infrastructure Engineer
FIRST CENTURY BANK, N.A. —Commerce, GA
- $85,000 - $110,000 a year
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
14d
IT Manager, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Braselton, GA
- $116,800 - $160,000 a year
- Full-time
- Computer Science
- Military
- Analysis skills
- Paid parental leave
- AD&D insurance
Director of Information Technology
TAKEUCHI MFG U S LTD —Pendergrass, GA
- Full-time
- Azure
- Computer Science
- Office
Quick Apply
IT Support Specialist
Zonberation Group —Pendergrass, GA
- $25 - $27 an hour
- Overtime
- Spanish
- English
- Warehouse
- 401(k)
Quick Apply
Infrastructure Manager
Landmark Properties, Inc. —Athens, GA
- Full-time
- Computer science
- Computer Science
- Windows
Quick Apply
ERP Support Specialist
Price Industries —Winder, GA
- Full-time
- ERP systems
- Mid-level
- 3 years
Hourly Student Worker-Technology
Jackson County GA School District —Jackson County, GA
- $12 an hour
- Public school
- Entry level
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply

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Strong understanding of AI/ML concepts: model lifecycle, training/inference pipelines, embeddings, RAG, agents, fine-tuning, and common attack vectors.
Cybersecurity Analyst - AI Trainer
DataAnnotation —Georgia
Flexible schedule: choose which projects you take on and when you work, on your own computer, from the comfort of your own home.
$50 - $100 an hour
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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
Quick Apply

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information technology jobs near athens ga

Senior Microsoft Communications Support Engineer

EmpireOne Contact Center
Georgia

Quick Apply

Job Details

Full-time
$70,000 - $90,000 a year

Benefits

Flexible schedule

Qualifications

Telecommunications network troubleshooting
Telecommunications network device configuration
Network analyzers
IT user and group management
GPO
DNS security
Cloud security management
English
Microsoft Exchange
Incident Escalation
Firewall configuration
VoIP
VoIP implementation projects
Email configuration (technical support)
Cloud service support
IT support
Microsoft Teams
Voice over internet protocol (VoIP) configuration
IP networking
Network routing
Microsoft 365 support
TCP/IP
Escalation handling
Video conferencing systems operation
Packet capture analyzers
Microsoft 365 proficiency

Full Job Description

ABOUT THE ROLE

We are looking for a senior-level support engineer with deep expertise in Microsoft Teams, Office 365, and VoIP telephony. You will serve as the escalation point for complex communications and network issues, own problems through to resolution, and onboard and administer Teams-based call center platforms for our customers. This is a hands-on technical role — not a coordinator or manager position.

WHAT YOU WILL DO

Administer and support Microsoft Teams and Office 365 environments

Onboard, configure, and administer Microsoft Teams-based call center platforms on behalf of customers

Troubleshoot VoIP issues including SBC configuration, Direct Routing, and SIP trunk diagnostics

Serve as senior/escalation tier for call center communications issues

Diagnose and resolve network-layer issues: TCP/IP, DNS, routing, and connectivity

Identify and resolve firewall-related issues including rule analysis, port conflicts, SIP ALG, and VoIP traffic behavior

Handle occasional internal IT support tasks (~10% of role) including Office 365 user provisioning, licensing, group policies, SharePoint, Exchange Online, and general staff IT issues

Document issues, resolutions, and configurations clearly and thoroughly

Respond to critical outage calls outside business hours on the rare occasion when all-hands support is required

REQUIRED SKILLS & EXPERIENCE

Microsoft Stack

Microsoft Teams Administration — configuration, policies, calling plans, Direct Routing

Office 365 Administration — user management, licensing, security, compliance

VoIP & Telephony

SIP protocol knowledge — call flows, SIP traces, troubleshooting SIP signaling issues

SBC (Session Border Controller) configuration and troubleshooting

Direct Routing and SIP trunk setup and diagnostics

Call center platform troubleshooting at a senior/escalation level

Networking

TCP/IP and DNS — solid working knowledge, not just conceptual

Network troubleshooting: packet analysis, routing, connectivity

Firewall knowledge: rule review, port management, SIP ALG behavior, VoIP traffic flows

Communication

C2 English — written and spoken fluency required for client-facing and internal communication

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

Flexible schedule

Experience:

• Microsoft Teams Administration : 2 years (Required)
Office 365 Administration: 2 years (Required)
VoIP & Telephony: 2 years (Required)
Networking: 2 years (Required)

Work Location: Remote

Quick Apply

Refine Your Search

information technology jobs in athens ga

Senior Microsoft Communications Support Engineer

IT Support Technician

IT Support Associate II, Ops Tech Solutions (OTS)

IT Support Engineer I, Ops Tech Solutions (OTS)

Dedicated Support Analyst I

IT Infrastructure Engineer

IT Manager, Ops Tech Solutions (OTS)

Director of Information Technology

IT Support Specialist

Infrastructure Manager

ERP Support Specialist

Hourly Student Worker-Technology

Construction Technical Specialist - Autodesk FORMA ( ACC )

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