Top 9 Technical support specialist Jobs in Athol Ma

Service Desk Specialist
Northfield Mount Hermon School —Mount Hermon, MA
- $25 - $29 an hour
- Weekends as needed
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
7d
Technical Support Specialist
Gill-Montague Regional School District —Turners Falls, MA
- $25 - $29 an hour
- Full-time
- School experience
- Computer Science
- Windows
14d
Information Systems Specialist
Community Health Center of Franklin County Inc —Greenfield, MA
- $22 - $30 an hour
- Weekends as needed
- HIPAA
- Clinic experience
- Mid-level
Quick Apply
Desktop Support Specialist II
Smile Partners USA —Leominster, MA
- Full-time
- Computer science
- Mid-level
- 3 years
Quick Apply
RTS Sr Technical Support Specialist.
Thermo Fisher Scientific —Amherst, MA
- $49.58 - $74.38 an hour
- Full-time
- Up to 50% travel
- 5 years
- Mid-level
- Commuter assistance
- Paid parental leave
2d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Athol, MA
- $16.06 - $24.09 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program

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End User Support Specialist
Anika Therapeutics —Bedford, MA
Provide front-line technical support for hardware, software, and systems issues in both onsite and remote work environments.
$70,000 - $90,000 a year
Quick Apply
Service Desk Specialist
Northfield Mount Hermon School —Mount Hermon, MA
The Service Desk Specialist provides front-line technology support to the NMH community, helping students, faculty, staff, and families effectively use the…
$25 - $29 an hour
Quick Apply
7d

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IT Support Specialist I
Gifthealth Inc —Columbus, OH
Communicates clearly and professionally with technical and non-technical users, sets appropriate expectations, provides timely updates, and maintains a high…
$54,000 - $64,000 a year
Quick Apply
IT Comms Specialist (Third Shift)
Abercrombie & Fitch Co. —New Albany, OH
Ability to communicate effectively with highly technical associates and executives. Merchandise discount on all of our brands. Update and manage SEV incidents.
4d

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Service Desk Specialist

Northfield Mount Hermon School -
Mount Hermon, MA

Quick Apply

Job Details

Full-time
$25 - $29 an hour
7 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
403(b)

Qualifications

Google Workspace
Content creation for technical audiences
Operating systems
User training (technical support)
Computer hardware
Desktop (troubleshooting support)
Software documentation
Productivity software
Technical writing experience within technology
Cross-functional collaboration
Hardware diagnostics
Teaching technology use

Full Job Description

Northfield Mount Hermon (NMH) seeks a Service Desk Specialist to serve as the primary point of contact for Information Technology support. The Service Desk Specialist provides responsive, customer-focused technical assistance to students, faculty, staff, and families. This role plays a vital part in ensuring the technology that supports teaching, learning, and campus operations is reliable, accessible, and effective. Working collaboratively with colleagues across the IT department, the Service Desk Specialist helps foster a positive technology experience that advances NMH's educational mission and strengthens our residential school community.

Why NMH

Comprehensive insurances, including medical, dental, vision, life, and disability
A robust 11% 403(b) contribution (with a 3% employee contribution)
Generous paid time off, including three weeks of annual paid vacation
Tired of packing lunch? Enjoy meals in our dining hall while on duty and save an average of $2,700 a year.
Tuition remission for dependent children of high school age who meet the acceptance requirements of the school

About NMH

Northfield Mount Hermon, an independent boarding and day school located in the beautiful Connecticut River Valley of Massachusetts, was founded on the principles of inclusivity and community — values that have been central to the school’s mission since 1879. NMH engages the intellect, compassion, and talents of its students, empowering them to act with humanity and purpose.

A Day in the Life

The Service Desk Specialist provides front-line technology support to the NMH community, helping students, faculty, staff, and families effectively use the systems and tools that support daily campus life. This position responds to technical questions, troubleshoots hardware and software issues, assists with account management, and helps ensure users receive timely and effective solutions. In addition to providing direct support, the Service Desk Specialist contributes to technology onboarding, documentation, equipment distribution, inventory management, and campus events requiring audio/visual support. The successful candidate will enjoy working with a diverse community of technology users and will bring strong communication skills, curiosity, and a commitment to service.

Required Skills and Qualifications

2-4 years of experience in a technical support environment.
Working knowledge of various operating systems and devices.
Ability to troubleshoot a variety of application and hardware issues.
Experience supporting and training users on technology applications.
Strong customer service skills and a commitment to providing a positive user experience.
Excellent written and verbal communication skills.
Ability to work independently while collaborating effectively with colleagues.
Ability to work with a diverse community of technology users.
Experience with Google Workspace or similar technology platforms.
Ability to create and maintain technical documentation.
Ability to remain current with technology trends and apply new knowledge to support users.

Preferred Qualifications

Experience with Zoom Workplace.
Experience with TeamDynamix or similar ticketing systems.
Experience supporting technology in an educational environment.
Experience with hardware deployment and inventory management.

This is an in office position.

This is a full-time, 37.5-hour-per-week position. Occasional evening and weekend hours may be required to support campus events and operational needs.

Quick Apply

Refine Your Search

technical support specialist jobs in athol ma

Service Desk Specialist

Technical Support Specialist

Information Systems Specialist

Desktop Support Specialist II

RTS Sr Technical Support Specialist.

Seasonal, Operations Technical Specialist (Part Time)

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I want to receive the latest job alert for technical support specialist in athol ma

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Why NMH

About NMH

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Preferred Qualifications

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