Top 1080 Social and community service managers Jobs in Atlanta, Ga

Quality Assurance & Quality Improvement (QA/QI) Manager
The Progress Place —Norcross, GA
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Master's degree
- Supervising experience
- Bachelor's degree
Quick Apply
Intensive Family Intervention (IFI) Team Lead
Beyond Your Ordinary Treatment Center —McDonough, GA
- $45 - $50 an hour
- Full-time
- Hybrid work
- Background check
- Experience working with individuals with developmental disabilities
- Addiction Medicine
- Flexible schedule
Quick Apply
Leasing Specialist
Horizon Realty Management —Marietta, GA
- From $20 an hour
- 8 hour shift
- Background check
- Hospitality
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
Primary Counselor (Second Shift)
Marietta Springs —Marietta, GA
- $55,000 - $60,000 a year
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Senior Systems Engineer – Observability Solutions, Application Intake, and Analysis
Navy Federal Credit Union —Sandy Springs, GA
- $111,600 - $163,100 a year
- Online Application
- Computer Science
- Office
- SQL
4d
COMMUNITY ENGAGEMENT MANAGER
DeKalb County, GA —Decatur, GA
- $76,553 - $123,250 a year
- Full-time
- Mid-level
- Master's degree
- Business development experience
12d
Case Manager-Field Coordinator
For The People of Georgia, LLC —Atlanta, GA
- $50 an hour
- Contract
- Experience working with individuals with disabilities
- Mid-level
- Driver's License
- Flexible schedule
Quick Apply
6d
Community Manager
Windsor Communities —Kennesaw, GA
- $35.62 - $44.52 an hour
- Full-time
- Mid-level
- Mentoring
- 2 years
- Paid parental leave
- Paid holidays
Quick Apply
5d
Community Engagement Coordinator
Hope Atlanta —Atlanta, GA
- $51,500 a year
- Full-time
- Mid-level
- Administrative experience
- Communication skills
Quick Apply
Family Engagement Manager
Sheltering Arms —Atlanta, GA
- Full-time
- Master's degree
- Bachelor's degree
- Continuous improvement
Quick Apply
Entry Level- Support Coordinator (Lithonia/Conyers/Clayton Country)
Professional Case Management Services of America, Inc —Lithonia, GA
- $42,000 - $45,000 a year
- Full-time
- Hybrid work
- Experience working with individuals with developmental disabilities
- Microsoft Outlook
- Up to 50% travel
- Health savings account
- Health insurance
Quick Apply
12d
ADMINISTRATIVE COORDINATOR I
Fulton County —Atlanta, GA
- $50,498 - $93,926 a year
- Microsoft Outlook
- Inventory management
- Research
1d
General and Operations Manager
Fugees Family —Atlanta, GA
- Full-time
- Inventory management
- English
- Mid-level
- Paid holidays
- Health insurance
ADMINISTRATIVE COORDINATOR I
Fulton County, GA —Fulton County, GA
- $50,498 - $93,926 a year
- Microsoft Outlook
- Inventory management
- Word processing
23h
Community Liaison
Blossom ABA Therapy —Atlanta, GA
- $55,000 - $70,000 a year
- Full-time
- Marketing
- Mid-level
- Driver's License
Quick Apply
5d
Human Resources Consultant (Multiple Vacancies)
Georgia Tech —Atlanta, GA
- $75,000 - $85,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
12d
Care Manager
Arosa Atlanta —Atlanta, GA
- From $75,000 a year
- Part-time
- Nursing
- LVN
- RN License
- Paid training
- Mileage reimbursement
Quick Apply
Airport Outreach Case Manager
Hope Atlanta —Atlanta, GA
- $51,500 a year
- Full-time
- Master of Social Work
- Microsoft Outlook
- Experience working with individuals with disabilities
Quick Apply
12d
Family Support Advocate (Social Worker)
Easterseals North Georgia —Atlanta, GA
- Weekends as needed
- Bilingual
- Background check
- 18 years or older
7d
Manager of Clinical Quality and G&A Review
Delta Dental —Alpharetta, GA
- $93,445 - $202,465 a year
- Full-time
- Hybrid work
- Background check
- Management
- Mid-level
- Paid holidays
- Health insurance
18h

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Quality Assurance & Quality Improvement (QA/QI) Manager

The Progress Place -
Norcross, GA

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year

Qualifications

Electronic health records (EHR) management
Team leadership
Leadership in social services administration
Master's degree
Documentation tools
Supervising experience
Bachelor's degree
Project management experience in healthcare
Human Services
Medicaid regulations
Medicaid
Clinical team leadership
Productivity software
Social Work
Clinical documentation standards
Hospital experience

Full Job Description

Position Summary

The Quality Assurance & Quality Improvement (QA/QI) Manager is responsible for overseeing The Progress Place's quality management program, ensuring compliance with all DBHDD, Medicaid, Joint Commission, and organizational requirements. This position provides leadership and oversight of quality improvement initiatives, internal audits, corrective action plans, performance improvement projects, and staff compliance monitoring.

The QA/QI Manager serves as a key member of the leadership team and works collaboratively with department managers to ensure continuous quality improvement, regulatory compliance, and positive client outcomes.

Minimum Qualifications

Bachelor's degree in Human Services, Social Work, Psychology, Healthcare Administration, or related field required.
Master's degree preferred.
Minimum of five (5) years of experience in behavioral health, human services, or healthcare administration.
Minimum of two (2) years of supervisory or management experience.
Extensive knowledge of the Georgia DBHDD Behavioral Health Provider Manual.
Knowledge of Medicaid documentation requirements and service delivery standards.
Experience with accreditation standards, including Joint Commission preferred.
Strong leadership, organizational, and project management skills.
Proficiency in Microsoft Office and electronic health record systems.

Essential Duties and Responsibilities

Compliance Management

Monitor compliance with DBHDD, Medicaid, Joint Commission, and organizational standards.
Conduct routine chart audits and documentation reviews.
Monitor corrective action plans and follow-up activities.
Review incidents, grievances, and risk management trends.
Assist departments with audit preparation and readiness.

Quality Improvement

Develop and implement quality improvement initiatives.
Track key performance indicators and outcome measures.
Analyze data and identify opportunities for process improvement.
Present quality reports to leadership and management teams.
Facilitate Performance Improvement Projects (PIPs).

Leadership and Team Management

Lead and supervise Medical staff and assigned team members.
Provide coaching, training, and performance management.
Collaborate with department leaders to improve compliance and service quality.
Participate in leadership meetings and strategic planning initiatives.

Audit and Accreditation Oversight

Coordinate internal and external audits.
Maintain readiness for DBHDD, Medicaid, Care Management Organization, and Joint Commission reviews.
Track findings and ensure timely resolution.
Develop audit tools and monitoring systems.

Staff Training

Provide ongoing compliance and documentation training.
Develop quality improvement educational materials.
Support onboarding and annual compliance training initiatives.

Core Competencies

Leadership and Team Development
Quality Improvement Methodologies
Regulatory Compliance
Data Analysis and Reporting
Critical Thinking
Communication and Presentation Skills
Organizational Effectiveness
Problem Solving and Decision Making

Performance Expectations

Maintain audit compliance rate of 90% or greater.
Complete monthly quality assurance audits.
Submit monthly QA/QI reports by established deadlines.
Ensure corrective action plans are completed within required timeframes.
Maintain continuous readiness for external audits and accreditation reviews.

Preferred Experience

DBHDD Behavioral Health Services
CORE Services
Intensive Family Intervention (IFI)
Medicaid Managed Care Organizations
Joint Commission Accreditation
Behavioral Health Quality Management Programs

Physical Requirements

Ability to sit, stand, and work at a computer for extended periods.
Ability to travel occasionally to program locations and audit sites as needed.

The Progress Place is committed to providing quality behavioral health services through continuous improvement, compliance excellence, and positive outcomes for the individuals and families we serve.

Pay: $55,000.00 - $65,000.00 per year

Application Question(s):

Do you have a Bachelor's Degree in Human Services, Social Work, Psychology, Healthcare Administration, or a related field required?
Do you have an extensive knowledge of:

- Georgia DBHDD Behavioral Health Provider Manual
- Medicaid documentation requirements and service delivery standards
- Accreditation standards, including Joint Commission?

This position requires community-based experience. Do you have at least 3 years of community-based experience?

Experience:

Supervisory/ Management: 2 years (Required)
Behavioral Health, Human Services or Healthcare admin: 5 years (Required)

Work Location: Hybrid remote in Norcross, GA 30093

Quick Apply

Refine Your Search

social and community service managers jobs in atlanta, ga

Quality Assurance & Quality Improvement (QA/QI) Manager

Intensive Family Intervention (IFI) Team Lead

Leasing Specialist

Primary Counselor (Second Shift)

Senior Systems Engineer – Observability Solutions, Application Intake, and Analysis

COMMUNITY ENGAGEMENT MANAGER

Case Manager-Field Coordinator

Community Manager

Community Engagement Coordinator

Family Engagement Manager

Entry Level- Support Coordinator (Lithonia/Conyers/Clayton Country)

ADMINISTRATIVE COORDINATOR I

General and Operations Manager

ADMINISTRATIVE COORDINATOR I

Community Liaison

Human Resources Consultant (Multiple Vacancies)

Care Manager

Airport Outreach Case Manager

Family Support Advocate (Social Worker)

Manager of Clinical Quality and G&A Review

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