Top 1838 Associate customer success management Jobs in Atlanta, Ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)
Chick-fil-A Supply LLC —Atlanta, GA
- Rotating weekends
- English
- Mid-level
- Office
Entry-Level Marketing Position
HCP Concierge —Atlanta, GA
- $43,000 a year
- Clean driving record
- Customer service
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Talent Acquisition Partner
Fogelman Properties —Atlanta, GA
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
Quick Apply
8d
Retail Assistant Store Manager
Duluth Trading Company —Kennesaw, GA
- $25.40 - $30.48 an hour
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Merchandising
- Health savings account
- AD&D insurance
7d
Associate Customer Success Consultant
TriNet —Atlanta, GA
- $23.08 - $36.06 an hour
- Full-time
- PMP
- Mid-level
- Office
- Employee stock purchase plan
- Disability insurance
Associate Customer Success Management
Censis —Atlanta, GA
- $62,900 - $105,000 a year
- Surgery
- Mid-level
- Communication skills
Data Entry Specialist
XpresCheck —Atlanta, GA
- $20 an hour
- Weekends as needed
- Microsoft Outlook
- Customer service
- Computer literacy
- 401(k) matching
Quick Apply
Career Advisor
Atlanta Center for Self Sufficiency —Atlanta, GA
- $53,000 - $58,000 a year
- Full-time
- Classroom
- Salesforce
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
13d
Customer Experience Associate (Multifamily Leasing)
Birge & Held Group LLC —Decatur, GA
- $47,840 - $52,000 a year
- 8 hour shift
- Organizational skills
- Communication skills
- Entry level
- Wellness program
- Paid parental leave
Quick Apply
Operations Associate
Jon Ossoff for Senate —Atlanta, GA
- $4,600 a month
- Email
- Office
- Driver's License
- In-person
- Dental insurance
- Vision insurance
Quick Apply
Front Desk Agent - FT
Wylie Hotel Atlanta, Tapestry Collection by Hilton —Atlanta, GA
- Full-time
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
14d
Warehouse Administrative Assistant 1st Shift
Ryder —Fairburn, GA
- $21.50 an hour
- Overtime
- Word processing
- Forklift
- Administrative experience
- Paid training
- Health insurance
16h
Sales Associate
Heartis Buckhead —Atlanta, GA
- $58,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Paid holidays
Quick Apply
DashMart Variable Schedule Team Member
DoorDash —Atlanta, GA
- $17.50 an hour
- Part-time
- Inventory management
- High school diploma or GED
- Ability to lift 50 pounds
- Commuter assistance
- Paid parental leave
Administrative Assistant-Medical
Southern Company —Atlanta, GA
- Full-time
- HIPAA
- Mid-level
- Office
- Health insurance
- Retirement plan
6d
Remote Response Associate, Roadside Assistance (CSR)
Agero —Atlanta, GA
- $16.25 an hour
- Weekends as needed
- Remote
- Background check
- Hospitality
- Criminal background check
- Paid training
- Paid holidays
Quick Apply
1d
Assistant Hotel Front Office Manager
Wyndham Atlanta Buckhead Hotel & Conference Center —Atlanta, GA
- $22 - $25 an hour
- Weekends as needed
- Mid-level
- Hotel
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
6d
Warehouse Sanitation Associate
Capstone Logistics LLC —Atlanta, GA
- $700 - $750 a week
- Office
- Warehouse
- Ability to lift 75 pounds
- Paid training
- Flexible schedule
Quick Apply
Warehouse Quality Control Associate
Porter Logistics —Atlanta, GA
- $18 - $20 an hour
- Full-time
- Continuous improvement
- Warehouse
- In-person
Quick Apply
CONFERENCE SERVICES ATTENDANT (ON CALL)
Flik Hospitality Group —Atlanta, GA
- $20 - $28 an hour
- Urgently hiring
- Background check
- Inventory management
- Ability to lift 50 pounds
- Commuter assistance
- Disability insurance
Quick Apply

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associate customer success management jobs near atlanta, ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Chick-fil-A Supply LLC -
Atlanta, GA

Apply Now

Job Details

Qualifications

Customer relationship building
Managing teams in a customer support role
English
High school diploma or GED
CRM system proficiency

Full Job Description

Overview:

As a Restaurant Services Supervisor, you will lead a team of Customer Service Representatives and Specialist(s) dedicated to delivering exceptional service for Chick-fil-A® Operators and their team members. In this role, you will be responsible for the team’s achievement of critical key performance indicators (KPIs). The Supervisor will motivate the team to achieve and maintain a high level of service to Owner/Operators and their teams, assist with issue and process resolution, and drive innovation contributing to the growth of Restaurant Services’ processes and technology. This position is located in Atlanta, GA.

Who is Chick-fil-A Supply?
We are a wholly owned subsidiary of Chick-fil-A, Inc. and an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply provides a seamless delivery experience that ensures restaurants have the food and products they need, when they need them. As part of the Chick-fil-A family, we extend a culture of care through all our operations. For more information, visit cfa-supply.com.

Location: 5200 Buffington Rd, Atlanta, GA 30349

Responsibilities:

- Lead a team of customer service representatives while fostering a culture reflective of Chick-fil A’s mission and core values
- Monitor customer feedback and share insights with key leaders
- Serve as a point of escalation to resolve complex issues and questions from Restaurants
- Plan, organize, and oversee the day-to-day operations and team schedules
- Collaborate with DC leaders to identify and resolve operational bottlenecks
- Complete call monitoring reviews and provide coaching feedback to the team
- Oversee maintenance of standard operating procedures/job aids and identify opportunities to improve and/or streamline processes
- Analyze customer service data/metrics, influence, and drive process improvement initiatives to meet strategic targets
- Hire and develop new Restaurant Service representatives
- Publish KPIs; conduct timely and constructive performance evaluations according to plan

Required Qualifications (Knowledge, Skills, & Abilities):

Required Business Qualifications:

High School Diploma or equivalent
2-4 years’ experience in customer service leadership
Have experience with a CRM system
Ability to work a flexible schedule including holidays and rotating weekends
Strong relationship building skills and exceptional ability to communicate effectively across a range of stakeholders including Restaurant Operators and Distribution Center management
Demonstrated ability to adapt to change and respond to difficult and challenging situations in a professional manner
Proven record of working independently with little oversight; ability to prioritize tasks and workload
Exceptional attention to detail and organization
High degree of initiative and urgency
Proactive and solutions-oriented problem solver
Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications

As the Restaurant Services Supervisor, you are also:

A skilled communicator across all levels of an organization, with both teammates and suppliers.
A quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything.
A customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve products and services.
Committed without compromise to food safety for customers and a safe workplace for colleagues.
Inspired to uphold Chick-fil-A values and act with integrity.
A driver of results who can be counted on to not only meet but exceed goals and push others to do the same.
A problem solver who can identify hidden problems, looks beyond the obvious and doesn't stop at the first answer.
A servant leader who puts others before themselves, corrects mistakes with authenticity and respects all viewpoints.

Preferred Qualifications (Knowledge, Skills, & Abilities):

Associate’s Degree
10 years’ experience in a customer support environment
A demonstrated ability to perform and adapt in a changing environment
Proficiency in MS Suite (Excel, PowerPoint, Word)

Required Years of Experience: 2 Travel Requirements: 5% Required Level of Education: High School Diploma or GED Preferred Level of Education: Associate's Degree Relocation Assistance Provided: No Work Environment: Office

Apply Now

Refine Your Search

associate customer success management jobs in atlanta, ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Entry-Level Marketing Position

Talent Acquisition Partner

Retail Assistant Store Manager

Associate Customer Success Consultant

Associate Customer Success Management

Data Entry Specialist

Career Advisor

Customer Experience Associate (Multifamily Leasing)

Operations Associate

Front Desk Agent - FT

Warehouse Administrative Assistant 1st Shift

Sales Associate

DashMart Variable Schedule Team Member

Administrative Assistant-Medical

Remote Response Associate, Roadside Assistance (CSR)

Assistant Hotel Front Office Manager

Warehouse Sanitation Associate

Warehouse Quality Control Associate

CONFERENCE SERVICES ATTENDANT (ON CALL)

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