Top 4870 Care team leader Jobs in Atlanta, Ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)
Chick-fil-A Supply LLC —Atlanta, GA
- Rotating weekends
- English
- Mid-level
- Office
Production Operator
Nestlé Purina —Fairburn, GA
- $29.65 - $31.58 an hour
- High school diploma or GED
- Manufacturing
- Leadership
- Health insurance
- 401(k) matching
13d
Onboarding Specialist
Emory Healthcare —Atlanta, GA
- $26.60 - $32.41 an hour
- Full-time
- Background check
- Customer service
- Mid-level
- Wellness program
- Health insurance
6d
Personal Assistant
Glenncrest at Buckhead —Atlanta, GA
- $18 - $19 an hour
- Weekends as needed
- CPR Certification
- BLS Certification
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Food Bank Coordinator
AIDS Healthcare Foundation —Atlanta, GA
- $23 - $24 an hour
- Entry level
- Health insurance
Quick Apply
Front Desk Agent
Marriott International, Inc —Atlanta, GA
- Full-time
- Hotel
- High school diploma or GED
- Front desk
14d
High Rise Lead Concierge - Multifamily
Hines —Atlanta, GA
- $22.65 - $27.70 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Supervising experience
Lobby Concierge
Marriott International, Inc —Atlanta, GA
- Full-time
- Hotel
- High school diploma or GED
- Front desk
14d
Sales Associate
Foot Locker —East Point, GA
- $16.25 an hour
- Weekends as needed
- Sales
- Cleaning
- Entry level
- Paid parental leave
- Health insurance
Guest Service Agent - Hilton Atlanta and Towers
Hilton —Atlanta, GA
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
12d
Steve & Kate's Team Leader (East)
Bright Horizons —Stone Mountain, GA
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Sales
- Supervising experience
- Experience working with children
- Paid holidays
- Disability insurance
Quick Apply
Inventory Control
Trane Technologies —Atlanta, GA
- Up to $22.50 an hour
- Full-time
- Pass drug screening
- No high school diploma
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Program Coordinator I
Eagle Telemedicine —Atlanta, GA
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Customer service
- Office
- Bachelor's degree
- Health insurance
- Paid time off
Quick Apply
Operations Team Member - Coca Cola Roxy
Live Nation —Atlanta, GA
- Part-time
- High school diploma or GED
- Travel
- Fair chance
- Adoption assistance
Team Member
Wingstop —Atlanta, GA
- $14 - $16 an hour
- 12 hour shift
- Serving
- In-person
- Restaurant
- Paid training
- Health insurance
Quick Apply
Senior Customer Success Manager
Supermetrics —Atlanta, GA
- $80,000 - $125,000 a year
- Remote
- English
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
13d
Front Desk Supervisor - Embassy Suites by Hilton Atlanta Buckhead
Hilton —Atlanta, GA
- Full-time
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
Client Care Coordinator
SkinSpirit —Atlanta, GA
- $20 - $28 an hour
- Part-time
- Microsoft Outlook
- Sales
- Computer literacy
- Paid holidays
- Health insurance
Patient Care Specialist 2 (Medical Assistant)
AIDS Healthcare Foundation —Atlanta, GA
- $22 - $23 an hour
- Mid-level
- Outpatient
- Health insurance
Quick Apply
Assistant Director of Admissions
Aviation Institute of Maintenance —Atlanta, GA
- $31 - $33 an hour
- Full-time
- Bachelor of Science
- Mid-level
- High school diploma or GED
- Paid parental leave
- Dental insurance
Quick Apply
7d

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care team leader jobs near atlanta, ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Chick-fil-A Supply LLC -
Atlanta, GA

Apply Now

Job Details

Qualifications

Customer relationship building
Managing teams in a customer support role
English
High school diploma or GED
CRM system proficiency

Full Job Description

Overview:

As a Restaurant Services Supervisor, you will lead a team of Customer Service Representatives and Specialist(s) dedicated to delivering exceptional service for Chick-fil-A® Operators and their team members. In this role, you will be responsible for the team’s achievement of critical key performance indicators (KPIs). The Supervisor will motivate the team to achieve and maintain a high level of service to Owner/Operators and their teams, assist with issue and process resolution, and drive innovation contributing to the growth of Restaurant Services’ processes and technology. This position is located in Atlanta, GA.

Who is Chick-fil-A Supply?
We are a wholly owned subsidiary of Chick-fil-A, Inc. and an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply provides a seamless delivery experience that ensures restaurants have the food and products they need, when they need them. As part of the Chick-fil-A family, we extend a culture of care through all our operations. For more information, visit cfa-supply.com.

Location: 5200 Buffington Rd, Atlanta, GA 30349

Responsibilities:

- Lead a team of customer service representatives while fostering a culture reflective of Chick-fil A’s mission and core values
- Monitor customer feedback and share insights with key leaders
- Serve as a point of escalation to resolve complex issues and questions from Restaurants
- Plan, organize, and oversee the day-to-day operations and team schedules
- Collaborate with DC leaders to identify and resolve operational bottlenecks
- Complete call monitoring reviews and provide coaching feedback to the team
- Oversee maintenance of standard operating procedures/job aids and identify opportunities to improve and/or streamline processes
- Analyze customer service data/metrics, influence, and drive process improvement initiatives to meet strategic targets
- Hire and develop new Restaurant Service representatives
- Publish KPIs; conduct timely and constructive performance evaluations according to plan

Required Qualifications (Knowledge, Skills, & Abilities):

Required Business Qualifications:

High School Diploma or equivalent
2-4 years’ experience in customer service leadership
Have experience with a CRM system
Ability to work a flexible schedule including holidays and rotating weekends
Strong relationship building skills and exceptional ability to communicate effectively across a range of stakeholders including Restaurant Operators and Distribution Center management
Demonstrated ability to adapt to change and respond to difficult and challenging situations in a professional manner
Proven record of working independently with little oversight; ability to prioritize tasks and workload
Exceptional attention to detail and organization
High degree of initiative and urgency
Proactive and solutions-oriented problem solver
Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications

As the Restaurant Services Supervisor, you are also:

A skilled communicator across all levels of an organization, with both teammates and suppliers.
A quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything.
A customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve products and services.
Committed without compromise to food safety for customers and a safe workplace for colleagues.
Inspired to uphold Chick-fil-A values and act with integrity.
A driver of results who can be counted on to not only meet but exceed goals and push others to do the same.
A problem solver who can identify hidden problems, looks beyond the obvious and doesn't stop at the first answer.
A servant leader who puts others before themselves, corrects mistakes with authenticity and respects all viewpoints.

Preferred Qualifications (Knowledge, Skills, & Abilities):

Associate’s Degree
10 years’ experience in a customer support environment
A demonstrated ability to perform and adapt in a changing environment
Proficiency in MS Suite (Excel, PowerPoint, Word)

Required Years of Experience: 2 Travel Requirements: 5% Required Level of Education: High School Diploma or GED Preferred Level of Education: Associate's Degree Relocation Assistance Provided: No Work Environment: Office

Apply Now

Refine Your Search

care team leader jobs in atlanta, ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Production Operator

Onboarding Specialist

Personal Assistant

Food Bank Coordinator

Front Desk Agent

High Rise Lead Concierge - Multifamily

Lobby Concierge

Sales Associate

Guest Service Agent - Hilton Atlanta and Towers

Steve & Kate's Team Leader (East)

Inventory Control

Program Coordinator I

Operations Team Member - Coca Cola Roxy

Team Member

Senior Customer Success Manager

Front Desk Supervisor - Embassy Suites by Hilton Atlanta Buckhead

Client Care Coordinator

Patient Care Specialist 2 (Medical Assistant)

Assistant Director of Admissions

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