Top 145 Customer care coordinator Jobs in Atlanta, Ga

Patient Care Coordinator
Emory Healthcare —Atlanta, GA
- $19.85 - $24.19 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Clinic
- Wellness program
- Health insurance
19h
Patient Care Coordinator
Compassionate Helpers Homecare Services —Clayton County, GA
- $20 - $25 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
12d
Referral & Authorization Care Coordinator
Oshi Health —Atlanta, GA
- $47,000 - $52,000 a year
- Email
- Remote
- Nursing
- Data analysis skills
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Patient Care Coordinator - Complex Scheduler
Emory Healthcare —Atlanta, GA
- $21.88 - $26.66 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Ability to lift 50 pounds
- Wellness program
- Health insurance
19h
PCC - Complex Scheduler
Emory Healthcare —Atlanta, GA
- $21.88 - $26.66 an hour
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
- Wellness program
- Health insurance
Intake Coordinator
CHILDREN'S HEALTHCARE OF ATLANTA CARDIOLOGY —Atlanta, GA
- $22 - $23 an hour
- Full-time
- Hybrid work
- Bilingual
- Mid-level
- High school diploma or GED
Quick Apply
11d
Admission Coordinator
BRISTOL HOSPICE LLC —Atlanta, GA
- $24 - $26 an hour
- Full-time
- 18 years or older
- Mid-level
- Office
- Mileage reimbursement
- Health savings account
Quick Apply
Fertility Patient Care Coordinator - Float
Reproductive Biology Associates —Atlanta, GA
- Full-time
- Float pool
- Medical office experience
- Mid-level
- Continuing education credits
- Paid parental leave
Quick Apply
Patient Care Coordinator
Benchmark Physical Therapy —Atlanta, GA
- Weekends as needed
- Inventory management
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
Quick Apply
Client Care Coordinator
Angel Companions —Marietta, GA
- $42,000 a year
- Email
- Mid-level
- Office
- Administrative experience
Quick Apply
12d
Care Coordinator (Medical Receptionist/PSR)
Confluent Health System Solutions —Atlanta, GA
- $19 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
- Dental insurance
- Paid time off
12d
Prior Authorization Coordinator
Soleo Health Inc —Atlanta, GA
- $20 - $23 an hour
- Full-time
- Remote
- Microsoft Word
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
Client Care Coordinator
SkinSpirit —Atlanta, GA
- $20 - $28 an hour
- Part-time
- Microsoft Outlook
- Sales
- Computer literacy
- Paid holidays
- Health insurance
Client Service Coordinator
Angel Companions —Marietta, GA
- $42,000 a year
- Email
- Mid-level
- Office
- Administrative experience
Quick Apply
12d
Patient Care Coordinator
Flowers Medical Group —Marietta, GA
- $20 - $25 an hour
- Part-time
- Private practice
- Administrative experience
- Patient care
- 401(k)
- 401(k) matching
Quick Apply
4h
Heart Center Referral Coordinator
Children's Healthcare of Atlanta —Atlanta, GA
- Full-time
- Customer service
- 5 years
- Inpatient
Quick Apply
Intake Coordinator
PruittHealth —Norcross, GA
- Full-time
- Background check
- Microsoft Excel
- Mid-level
Client Service Coordinator (Atlanta, GA)
Mercer Advisors —Atlanta, GA
- $23 - $26 an hour
- Day shift
- Microsoft Word
- Microsoft Outlook
- Office
- Paid parental leave
- Health savings account
Quick Apply
13d
Branch Coordinator
Apria Healthcare LLC —Forest Park, GA
- $21 - $23 an hour
- Full-time
- Computer literacy
- English
- Mid-level
- Paid parental leave
- Disability insurance
Quick Apply
Call Center Team Lead
Serenity Mental Health Centers —Sandy Springs, GA
- $25 an hour
- Full-time
- Background check
- No experience needed
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
5d

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Patient Care Coordinator

Emory Healthcare -
Atlanta, GA

Apply Now

Job Details

Full-time
$19.85 - $24.19 an hour
19 hours ago

Benefits

Wellness program
Health insurance
Benefits from day one
Loan assistance

Qualifications

Customer communication
Writing skills
In-person customer service
High school diploma or GED
Cross-functional collaboration

Full Job Description

Overview:

Be inspired. Be rewarded. Belong. At Emory Healthcare.

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

Comprehensive health benefits that start day 1
Student Loan Repayment Assistance & Reimbursement Programs
Family-focused benefits
Wellness incentives
Ongoing mentorship, development, and leadership programs and more

Description:

The Patient CareCoordinator serves as a key point of contact for patients and their families, supporting the coordination of care by scheduling appointments, managing patient information, and facilitating communication between patients, providers, and care teams. This role ensures a seamless patient experience by assisting with administrative processes, coordinating services, and addressing patient needs in a professional and compassionate manner.

The Patient Services Coordinator works collaboratively with clinical and administrative teams to support efficient clinic operations while delivering exceptional customer service in alignment with Emory Healthcare’s standards.

RESPONSIBILITIES

Patient Scheduling & Coordination

Schedule appointments for new and established patients.
Schedule return visits and ancillary appointments as needed.
Coordinate imaging, procedures, and additional services within the clinic.
Register new patients and assist with scheduling requests.

Patient Information & Documentation

Complete and maintain patient data forms and records.
Retrieve and manage medical records as required.
Coordinate provider referrals and ensure appropriate documentation is obtained.

Administrative & Operational Support

Serve as an administrative resource for staff in coordinating patient care.
Assist in resolving patient concerns and collaborate with management to address or escalate complaints when appropriate.
Provide coverage for front desk and other administrative staff as needed.
Support training for new Patient Services Coordinators and other administrative team members.

Authorization & Compliance

Complete precertification and authorization processes as required to support patient services and insurance requirements.

Additional Responsibilities

Perform other duties as assigned.

MINIMUM QUALIFICATIONS

Education

High school diploma or GED required.

Experience

Minimum of 12 months of customer service experience or
6 months of healthcare experience in a similar role required.
A bachelor’s degree, or enrollment in a bachelor’s degree program, may be considered in lieu of required experience.

Required Competencies & Skills

Demonstrated ability to provide a high level of customer service.
Strong verbal and written communication skills.
Ability to work effectively in a collaborative team environment.
Strong organizational and time management skills.
Empathy and compassion when interacting with patients and families.

PHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

Additional Details:

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at [email protected]. Please note that one week's advance notice is preferred.

Apply Now

Refine Your Search

customer care coordinator jobs in atlanta, ga

Patient Care Coordinator

Patient Care Coordinator

Referral & Authorization Care Coordinator

Patient Care Coordinator - Complex Scheduler

PCC - Complex Scheduler

Intake Coordinator

Admission Coordinator

Fertility Patient Care Coordinator - Float

Patient Care Coordinator

Client Care Coordinator

Care Coordinator (Medical Receptionist/PSR)

Prior Authorization Coordinator

Client Care Coordinator

Client Service Coordinator

Patient Care Coordinator

Heart Center Referral Coordinator

Intake Coordinator

Client Service Coordinator (Atlanta, GA)

Branch Coordinator

Call Center Team Lead

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RESPONSIBILITIES

Patient Scheduling & Coordination

Patient Information & Documentation

Administrative & Operational Support

Authorization & Compliance

Additional Responsibilities

MINIMUM QUALIFICATIONS

Required Competencies & Skills

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