Top 7166 Customer experience manager Jobs in Atlanta, Ga

Store Manager (Atlanta)
Catbird —Atlanta, GA
- $70,000 - $82,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Children
- Profit sharing
- Health insurance
Quick Apply
Manager of Operations (Douglasville, GA /Hybrid)
FreedomCare —Douglasville, GA
- $100,000 - $120,000 a year
- Hybrid work
- 5 years
- Office
- Master's degree
- Health insurance
- Retirement plan
Quick Apply
Warehouse Supervisor
Skyline Courier and Logistics —Atlanta, GA
- $58,000 - $68,000 a year
- Full-time
- Computer literacy
- Mid-level
- Supervising experience
- Health insurance
- Paid time off
Quick Apply
3d
Client Onboarding Manager
Connecteam —Atlanta, GA
- $90,000 a year
- Remote
- Mid-level
- Organizational skills
- 2 years
- Health insurance
- Dental insurance
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Manager, Patient Experience
Emory Healthcare —Atlanta, GA
- $43.34 - $52.81 an hour
- Full-time
- Management
- Hospital
- 5 years
- Wellness program
- Health insurance
Educational Outreach Manager I
Georgia Tech —Atlanta, GA
- $75,000 - $82,500 a year
- Weekends as needed
- Background check
- School experience
- University
5d
Operations Manager
Amazon.com Services LLC —Forest Park, GA
- $91,000 - $136,500 a year
- Weekends as needed
- Mid-level
- Ability to climb stairs
- Bachelor's degree
- AD&D insurance
- Health insurance
5d
KEEN Utility Territory Manager – TN, FL, AL & GA, US
KEEN Footwear —Atlanta, GA
- $142,054.51 - $164,445.58 a year
- Remote
- Marketing
- Mid-level
- Bachelor's degree
- Health insurance
Quick Apply
Supervisor, Customer Care
Cox Automotive —Atlanta, GA
- $67,100 - $100,700 a year
- Weekends as needed
- Mid-level
- Master's degree
- Bachelor's degree
- Paid jury duty
- Paid holidays
1d
Community Manager - Elan Madison Yards R0197415 Elan Madison Yards Atlanta, Georgia Full time
Greystar —Atlanta, GA
- $85,000 - $95,000 a year
- Email
- Sales
- Word processing
- Mid-level
- Paid parental leave
- Paid holidays
13d
Learning & Development, Program Manager
Emory Healthcare —Atlanta, GA
- $47.79 - $58.23 an hour
- Full-time
- Hybrid work
- 7 years
- Research
- Bachelor's degree
- Wellness program
- Health insurance
11d
Regional Manager
Waterton —Atlanta, GA
- $110,000 - $140,000 a year
- Hybrid work
- Marketing
- 5 years
- Finance
- Paid parental leave
- Paid holidays
Quick Apply
4d
Regional Host Account Manager
PadSplit —Atlanta, GA
- $80,000 - $110,000 a year
- Full-time
- Remote
- Continuous improvement
- US work authorization
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
Multi-Site Community Manager - Mezzo & Tremont
AIR Communities —Atlanta, GA
- $72,000 - $76,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Criminal background check
- Commuter assistance
- Paid parental leave
Quick Apply
2d
ADP- Production Associate Mgr - L4
Lockheed Martin Corporation —Marietta, GA
- $89,100 - $165,500 a year
- Full-time
- Mid-level
- Recruiting
- Leadership
- Paid holidays
- Disability insurance
4d
Global Hospitality Governance Lead
US AMR-Jones Lang LaSalle Americas, Inc. —Atlanta, GA
- $125,000 - $145,000 a year
- Online Application
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays
Quick Apply
1d
Senior Operations Manager (Operations Manager I)
DHL —Atlanta, GA
- $85,000 - $100,000 a year
- Full-time
- Project management
- Bachelor's degree
- Warehouse
- Health insurance
- Dental insurance
Quick Apply
12d
Multifamily Regional Manager
Harbor Group Management Company —Atlanta, GA
- $120,000 - $130,000 a year
- Full-time
- Bachelor of Science
- Writing skills
- Bachelor's degree
- Commuter assistance
- Paid parental leave
Quick Apply
9d
Operations Manager
Tip Top Food Group —Atlanta, GA
- From $40 an hour
- Part-time
- Hybrid work
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Customer Experience Manager
ITW Pro Brands —Tucker, GA
- $85,500 - $142,500 a year
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Office
8d

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Store Manager (Atlanta)

Catbird
Atlanta, GA

Quick Apply

Job Details

Full-time
$70,000 - $82,000 a year

Benefits

Profit sharing
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
Employee discount

Qualifications

Customer communication
Retail industry sales team management experience
Managing retail teams
Retail store experience
Retail management
Management experience within retail industry

Full Job Description

Catbird is looking for an experienced retail Store Manager to help lead the team at our Atlanta location. As Store Manager you are responsible for store sales, people management of the store staff, and developing store processes & procedures to continuously elevate the customer experience, and overall growth of the business.

Store Managers build their team’s capabilities to drive strategy and achieve key business results; and ensure all aspects of store operations are engaged, performing, and delivering a personalized, genuine, & memorable customer experience.

About Catbird

In over 20 years in business, Catbird has become an icon, the ultimate destination in New York City for gifts and jewelry. Catbird is a mecca for an international cast of shoppers who come to visit the brick and mortar stores of their beloved website. Both our stores and website are filled with a carefully curated selection from New York’s most exciting designers, including our in-house line of jewelry. The Catbird line is made in our Brooklyn studio, using ethically sourced materials and conflict-free stones. Highly trained Catbird jewelers oversee every step of the process. We are dedicated to a return to local manufacturing – what our neighborhood was famous for. Catbird is a proud member of the CFDA, certified Made in New York, and No Dirty Gold.

The key to our success is remaining true to our values:

Catbird is more than a jewelry brand. We are a community of customers, employees, and creative partners who have the power to create positive change. Our commitment to being an anti-racist organization is an ongoing one that requires actively championing diversity, inclusion, and equity

We believe in making and selling things people will want to keep forever and will bring continuous joy.

We believe in doing everything we can ourselves.

We believe in always thinking of the long game and not focusing on a quick profit.

We believe we are the best at what we do and we work hard to make sure we know how to sustain it as we grow.

We believe in treating everyone (coworkers, customers, vendors) with deep respect, kindness, and honesty.

Key Responsibilities

Coach, train, and develop all store staff to ensure our teams are meeting our customer service standards
Develops training plans for new employees using company tools and knowledge while monitoring and maintaining existing staff’s learning and development
Maintains thorough awareness of policies, store operations and product knowledge; informs employees of any product updates, policy changes and other company communication
Review and plan business objectives to meet monthly/quarterly sales goals
Partner with Area Manager and marketing teams for in store events
Supports, encourages, and develops staff to provide the highest level of customer service.
Assists sales associates with any customer service challenges or specific customer requests (i.e. dissatisfied customer, returns, damaged merchandise, customer orders) and has the capacity to know when to step in an escalated situation gracefully.

Our Ideal Candidate

3+ years retail leadership experience required
Experience leading a team of 10-25 store employees
Ability to prioritize during busy times
Flexible in regards to both scheduling and location, must have weekend availability
Experienced in creating/managing staff schedules
Experienced in using google office suite (Docs, sheets, pages) Jewelry and/or Clienteling experience a plus
Looking for someone who understands that customer service is the MOST important thing, more than 50% of the Store Manager's time is spent on the sales floor.
Retail positions involve physical requirements that include standing for extended periods, light lifting, reaching, and repetitive wrist and hand movements during tasks like welding permanent jewelry, etc. We’re happy to discuss reasonable accommodations to support individual needs.

Perks & Benefits

Healthcare eligibility following 30 days of hire with 75% of the medical premium covered by Catbird. And 25% of the premium covered for children. We also offer dental and vision.
15 vacation days and 7 sick days, plus an extra day off during the month of your birthday
401(k) with profit sharing and safe harbor contribution eligibility after one year of employment. We invest through a portfolio focused on socially responsible funds.
Professional Development Stipend: an allotment of $200/year, plus other workshops and talks throughout the year
Paid time off (or double time for stores) on major holidays
Open studio hours for studio employees: once a week studio managers stay late so jewelers can work on personal pieces with Catbird tools and machinery, and train with each other on new techniques
Parental Leave: we offer 20 weeks of parental leave. 12 weeks are 100% paid.
The Catbird Giving Fund: We vote as a company on what organizations to support. At least 1% of all sales, year round, are donated to nonprofits aligned with our core beliefs of equality and helping others.
A generous employee discount
Pre-taxed MetroCards to save money on getting to work!
Discounted Citi Bike Annual Membership
Team bonding events and company-wide celebrations
A warm, casual work environment where people can really be themselves

Plus bonus

Quick Apply

Refine Your Search

customer experience manager jobs in atlanta, ga

Store Manager (Atlanta)

Manager of Operations (Douglasville, GA /Hybrid)

Warehouse Supervisor

Client Onboarding Manager

Manager, Patient Experience

Educational Outreach Manager I

Operations Manager

KEEN Utility Territory Manager – TN, FL, AL & GA, US

Supervisor, Customer Care

Community Manager - Elan Madison Yards R0197415 Elan Madison Yards Atlanta, Georgia Full time

Learning & Development, Program Manager

Regional Manager

Regional Host Account Manager

Multi-Site Community Manager - Mezzo & Tremont

ADP- Production Associate Mgr - L4

Global Hospitality Governance Lead

Senior Operations Manager (Operations Manager I)

Multifamily Regional Manager

Operations Manager

Customer Experience Manager

I want to receive the latest job alert for customer experience manager in atlanta, ga

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