Top 126 Customer service coordinator Jobs in Atlanta, Ga

Patient Experience Coordinator
Dreem Health —Atlanta, GA
- $23 - $25 an hour
- Remote
- HIPAA
- Mid-level
- Continuous improvement
- Paid holidays
- Health insurance
Quick Apply
2d
Coordinator Customer Service - Invoicing
Hapag-Lloyd AG —Atlanta, GA
- Hybrid work
- Writing skills
- Mid-level
- Office
- Dental insurance
- Vision insurance
Coordinator Customer Service
Hapag-Lloyd AG —Atlanta, GA
- Hybrid work
- Writing skills
- Mid-level
- Office
- Dental insurance
- Vision insurance
4d
Customer Service & Operations Coordinator
Radius Recycling, Inc. —Atlanta, GA
- $18 an hour
- Overtime
- Office
- Administrative experience
- High school diploma or GED
Quick Apply
Customer Service Coordinator
US AMR-Jones Lang LaSalle Americas, Inc. —Atlanta, GA
- $21.93 an hour
- Online Application
- Writing skills
- Research
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
2d
Client Service Coordinator (Atlanta, GA)
Mercer Advisors —Atlanta, GA
- $23 - $26 an hour
- Day shift
- Microsoft Word
- Microsoft Outlook
- Office
- Paid parental leave
- Health savings account
Quick Apply
11d
Onboarding Coordinator
RCX Sports —Roswell, GA
- $50,000 - $52,000 a year
- Weekends as needed
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Paid parental leave
- Health insurance
Quick Apply
Customer Service Coordinator
HYDRO SYSTEMS USA INC —Fayetteville, GA
- Mid-level
- Communication skills
- Paid parental leave
- Health savings account
Quick Apply
Customer Service Coordinator
Taylor Corporation —Duluth, GA
- Overtime
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- Paid holidays
Customer Relations Coordinator
Forward Air —Atlanta, GA
- $21.00 - $25.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
9d
Customer Care Coordinator - $22.15/hourly
Douglas County Water Authority —Douglasville, GA
- $22.15 an hour
- Overtime
- Computer literacy
- Basic math
- English
Quick Apply
Front Desk Coordinator
Springmont —Atlanta, GA
- $20 - $22 an hour
- Email
- School experience
- Office
- Administrative experience
Client Service Coordinator
BDA —Atlanta, GA
- $50,000 - $52,000 a year
- 18 years or older
- Oracle
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Quick Apply
Intake Coordinator
CHILDREN'S HEALTHCARE OF ATLANTA CARDIOLOGY —Atlanta, GA
- $22 - $23 an hour
- Full-time
- Hybrid work
- Bilingual
- Mid-level
- High school diploma or GED
Quick Apply
9d
Customer Success Coordinator
AppVault —Atlanta, GA
- Hybrid work
- Bachelor of Science
- Bachelor's degree
- Internship
- Health insurance
- 401(k)
5d
Front Desk Coordinator - Decatur, GA
The Joint Chiropractic —Decatur, GA
- $15 - $25 an hour
- Weekends as needed
- Bilingual
- Inventory management
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Market Coordinator/Customer Service Rep
Eat Right Atlanta Llc —East Point, GA
- $20 an hour
- Part-time
- Travel
- Reliable transportation
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Client Coordinator
MES Solutions —Atlanta, GA
- $17 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Patient Service/Front Desk Coordinator Part Time
MyEyeDr. —Atlanta, GA
- Part-time
- Administrative experience
- Computer skills
- Communication skills
Client Service Coordinator
BluePearl Vet, LLC —Sandy Springs, GA
- Full-time
- US work authorization
- Entry level
- Pet insurance

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Patient Experience Coordinator

Dreem Health
Atlanta, GA

Quick Apply

Job Details

$23 - $25 an hour
2 days ago

Benefits

Internet reimbursement
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Paid sick time

Qualifications

Cross-functional communication

Full Job Description

About Dreem Health, by Sunrise

Dreem Health is America's leading digital sleep clinic. Powered by Sunrise's technology, Dreem Health makes sleep care simple — replacing long waits and in-lab sleep studies with home-based testing, expert telehealth visits, and personalized treatment plans that are easy for patients to follow. We're fixing the broken sleep care journey and helping more people get the care they need — from home, on their schedule.

Your Opportunity

We're looking for a Patient Experience Coordinator to join the Patient Experience team at Dreem Health. In this role, you'll help patients navigate their sleep care journey by providing responsive first-line support, managing patient communications across phone, email, text messaging, and in-app messaging, addressing a wide range of non-clinical patient inquiries, and collaborating with Care Coordination and Billing, and other cross-functional teams to ensure a seamless patient experience.

This is a high-impact role reporting directly to the Customer Succes Manager. You'll play an important role in helping patients stay informed, engaged, and supported by delivering timely communication, resolving non-clinical questions and requests, coordinating cross-functional handoffs when needed, and supporting operational workflows that contribute to an exceptional patient experience.

If you're passionate about patient care, thrive in a dynamic setting, are organized, proactive, patient-focused, and motivated by measurable outcomes, this role offers the opportunity to make a meaningful impact on how sleep care is delivered at scale.

At Sunrise Group, we work on a problem that affects millions: poor sleep and untreated sleep disorders. Our mission is to make diagnosis and care easier to access, and we're proud of the experience we provide to patients. We feel responsible for making it better every day. If you're looking for the autonomy to take ownership of your work, make an impact, and be part of a team where ideas move fast and everyone has a voice - this role is for you!

What You'll Do

Serve as a primary point of contact for patients through phone, email, and in-app messaging.
Work within a tech-enabled, AI-supported care environment
Partner with Care Coordination, Billing, Clinical Operations, and other cross-functional teams to ensure patients receive coordinated support throughout their care journey.
Resolve a broad range of non-clinical patient inquiries while delivering a positive, patient-centered experience.
Escalate clinical, billing, or patient access concerns to the appropriate teams when additional expertise is required.
Maintain accurate documentation and ensure all patient interactions are recorded in accordance with established workflows and HIPAA requirements.
Communicate clearly and compassionately with patients
Prioritize multiple patient conversations while meeting service level expectations in a dynamic environment.
Recognize recurring patient concerns and emerging trends, bringing opportunities for process improvement to the Customer Success Manager
Contribute to operational initiatives that improve patient satisfaction, communication quality, and organizational performance.

What You Bring

2+ years of experience in healthcare coordination, patient support, care navigation, customer success, or another patient-facing healthcare role.
Exceptional written and verbal communication skills with a high level of empathy, professionalism, and emotional intelligence.
Ability to work independently in a dynamic, remote environment while collaborating effectively with cross-functional teams.
Confidence using digital communication tools, healthcare technology, and patient engagement platforms.
Data driven mindset with the ability to track tasks, maintain accurate records, and follow structured workflows
Genuine commitment to improving patient experience
Operational and automation mindset
Availability to work Pacific Time or Eastern Time (PST or EST) business hours

Our Core Values

At Sunrise Group, we keep things clear and simple ✨, value trust and collaboration , and lead with optimism and compassion . These values guide everything we do.

What We Offer

Meaningful work that directly improves peoples' lives
Be part of an international team across the US, France, Belgium
Annual team offsite
Comprehensive health benefits (medical, dental, vision)
FREE One Medical membership
401(k) with company match
20 days PTO + 10 paid holidays + 80 hours paid sick leave
Internet stipend

Compensation

$23 - $25 depending on experience.

We hire humans, not bullet points. Don't meet every single qualification? That's okay. We care more about who you are than what's on your CV. We're looking for people who are curious, resourceful, and ready to roll up their sleeves — especially if you're excited about building something new in healthcare. So if you think you could make an impact here, reach out to us.

Dreem Health / Sunrise is an Equal Opportunity Employer. We welcome people of all backgrounds and are committed to building a workplace where everyone feels included and respected. We do not tolerate discrimination or harassment of any kind.

Quick Apply

Refine Your Search

customer service coordinator jobs in atlanta, ga

Patient Experience Coordinator

Coordinator Customer Service - Invoicing

Coordinator Customer Service

Customer Service & Operations Coordinator

Customer Service Coordinator

Client Service Coordinator (Atlanta, GA)

Onboarding Coordinator

Customer Service Coordinator

Customer Service Coordinator

Customer Relations Coordinator

Customer Care Coordinator - $22.15/hourly

Front Desk Coordinator

Client Service Coordinator

Intake Coordinator

Customer Success Coordinator

Front Desk Coordinator - Decatur, GA

Market Coordinator/Customer Service Rep

Client Coordinator

Patient Service/Front Desk Coordinator Part Time

Client Service Coordinator

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About Dreem Health, by Sunrise

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What You Bring

Our Core Values

What We Offer

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