Top 30 Customer support coordinator Jobs in Atlanta, Ga

Customer Support Coordinator - Product Selection I
Siemens —Peachtree Corners, GA
- $34,986 - $59,976 a year
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- US work authorization
4d
Customer Service Coordinator
HYDRO SYSTEMS USA INC —Fayetteville, GA
- Mid-level
- Communication skills
- Paid parental leave
- Health savings account
Quick Apply
Customer Service Coordinator
US AMR-Jones Lang LaSalle Americas, Inc. —Atlanta, GA
- $21.93 an hour
- Online Application
- Writing skills
- Research
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
4d
Support Services Coordinator
ABACUS —Atlanta, GA
- Mid-level
- Office
- Continuous improvement
Quick Apply
Intake Coordinator
CHILDREN'S HEALTHCARE OF ATLANTA CARDIOLOGY —Atlanta, GA
- $22 - $23 an hour
- Full-time
- Hybrid work
- Bilingual
- Mid-level
- High school diploma or GED
Quick Apply
11d
Customer Success Coordinator
AppVault —Atlanta, GA
- Hybrid work
- Bachelor of Science
- Bachelor's degree
- Internship
- Health insurance
- 401(k)
7d
Program Support Coordinator
Travel Incorporated —Duluth, GA
- Extended hours
- Hybrid work
- Office
- Administrative experience
- High school diploma or GED
Quick Apply
Onboarding Coordinator
RCX Sports —Roswell, GA
- $50,000 - $52,000 a year
- Weekends as needed
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Paid parental leave
- Health insurance
Quick Apply
Customer Marketing Coordinator / Specialist
Manhattan Associates —Atlanta, GA
- Full-time
- Hybrid work
- Mid-level
- US work authorization
- Organizational skills
- Health insurance
- 401(k) matching
Customer Account Coordinator
KD FINECHEM USA, INC —Duluth, GA
- $50,000 - $60,000 a year
- Full-time
- English
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
6d
Enrollment Support Coordinator
Waystar —Atlanta, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Paid holidays
Client Service Coordinator (Atlanta, GA)
Mercer Advisors —Atlanta, GA
- $23 - $26 an hour
- Day shift
- Microsoft Word
- Microsoft Outlook
- Office
- Paid parental leave
- Health savings account
Quick Apply
13d
Coord, Customer Service
Smurfit Westrock —Atlanta, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
14d
Account Coordinator | FordDirect
Team Velocity —Atlanta, GA
- From $48,000 a year
- Online Application
- Remote
- Communication skills
- Entry level
- Under 1 year
- Health insurance
- Dental insurance
Quick Apply
Account Coordinator | Team Yankee
Team Velocity —Atlanta, GA
- From $48,000 a year
- Online Application
- Remote
- Mid-level
- Communication skills
- Under 1 year
- Health insurance
- Dental insurance
Quick Apply
Korean Bilingual - Logistic/SCM Account Coordinator
Cesna Recruitment —Atlanta, GA
- $55,000 - $65,000 a year
- Full-time
- ERP systems
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Account Coordinator Bilingual in Korean
Cesna Recruitment —Atlanta, GA
- Full-time
- ERP systems
- Mid-level
- Microsoft Office
- Disability insurance
- Health insurance
Quick Apply
Client Service Coordinator
Angel Companions —Marietta, GA
- $42,000 a year
- Email
- Mid-level
- Office
- Administrative experience
Quick Apply
12d
Customer Service Coordinator
Taylor Corporation —Duluth, GA
- Overtime
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- Paid holidays
Member Success Coordinator/ Specialist
Forum Purchasing, LLC —Atlanta, GA
- Full-time
- Background check
- Microsoft Excel
- Customer service
- Health insurance
- Dental insurance
Quick Apply
8d

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Customer Support Coordinator - Product Selection I

Siemens -
Peachtree Corners, GA

Apply Now

Job Details

Full-time
$34,986 - $59,976 a year
4 days ago

Qualifications

High school diploma or GED
Productivity software

Full Job Description

Position Title: Customer Support Coordinator: Product Selection Specialist I

Location: Peachtree Corners, GA, Harleysville, PA, Rolling Meadows, IL

Are you looking for a company that empowers talent?

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation!

From Day 1, you are empowered to create an impact with your full potential and creativity to make a difference for tomorrow.

We truly have an inclusive and diverse team culture where you can be yourself. Our extensive global presence offers a diverse range of career opportunities across various industries, nations, and job domains, empowering our workforce to continuously enhance their skills and stay competitive.

Create a better tomorrow with us!

The Product Selection Specialist supports customers with price and availability, simple product identification and/or cross-referencing. The individual recognizes when to refer to an appropriate specialist for more advanced technical support and/or problem resolution, and when/how to escalate customer concerns when warranted. This individual utilizes SAP and CRM software, as well as Siemens proprietary support tools to address customer inquiries.

You will make an impact with the following responsibilities:

The Product Selection Specialist will be responsible for:
- Providing price and availability for multiple products within assigned business segment.
- Ability to handle a large volume of calls to provide pre-order and post order product support.
- Servicing internal as well as external customers, industrial and construction distributors, and sales.
- Understanding and navigating through multiple systems such as: SAP, Salesforce (CRM), Industry Mall, and other Siemens online tools.
- Utilizing CRM tool to enter, manage, and prioritize case load to attain established service level agreements.
- Possessing organizational familiarity to transfer customers appropriately throughout other support organizations within Siemens Industry Inc.
The successful Product Selection Specialist brings more value to each request by:
- Providing solutions to discontinued or obsolete product
- Looking for alternate solutions when product is not in stock
- Crossing other manufactures’ part numbers over to Siemens’ part numbers
- Acting as the level 1 product support for Customer Support
- Having the ability to quote some modified product in COMPAS (Siemens proprietary quotation and ordering tool).

You’ll win us over by having the following qualifications:

Basic Qualifications:

High School Diploma.
2+ years of practical Customer Support experience and/or some form of experience in the industrial, construction, mechanical, or electrical industries.
Proficient with Microsoft Suites.
Must be eligible to work in the US with no sponsorship now or in the future.

Preferred Qualifications:

Associate degree in General Business or related discipline.
Strong knowledge of SAP, CRM systems and Quotation tools.
High Level of professionalism and excellent customer service skills.
Ability to multitask and handle a high volume of work accurately.
Excellent verbal, written, and organizational skills.
Desire to grow within the company.
Ability to work within a team environment.
Must be a self-starter.
Ability and desire to learn assigned business segment product line. May need to take internal product training.
Must be detail oriented.
Ability to successfully complete required training program.
Must have organizational knowledge to obtain proper product support.
Must have the ability to navigate through multiple catalogs and online tools to provide product support.
Must be able to cross, identify, select, and provide replacement parts.
Must be able to provide trip curves, drawings, specifications sheets, instruction sheets and similar tools from Siemens’ online tools.
Aptitude for analytical and problem-solving skills.

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

Benefits and Perks:

Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html

The pay range for this position is $34,986 - $59,976. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Create a better #TomorrowWithUs

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens here.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

#Hybrid #LI-AB1 #transformtheeverydaywithus #siemens #customersupportspecialist #productselectionspecialist #electricalproducts

$34,986 $59,976

Apply Now

Refine Your Search

customer support coordinator jobs in atlanta, ga

Customer Support Coordinator - Product Selection I

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